The both Tech are really nice and Knowledgeable
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We return to install a couple items on the two water heater. First water heater was in the garage. On it we add a water hester pan and a espencion tank. On the second heater we had to bring a new water heater. We add a new water heater pan and all other nwe modifications.. this job is complete. For today
CUSTOMER STATED: Bathroom is backing up TECHNICIAN NOTES: Out today for the tenants concerns of the home backing up due to a full septic tank. Tenants stated resipro sent out high priority plumbing the last 2 times and they used a snake, however they did not resolve the issues. Resipro needs a septic company out to resolve issues. Tenants have taken off clean out cap in crawlspace to give relief for time being. RESOLUTION/RECOMMENDATIONS: No repairs made. Need to send out septic company and pump tank out. JOB NOTES: Home is on septic. JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Job complete PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)
Customer states: wants 2 water heaters replaced Technician notes: upon arrival, customer had a 65 gallon state water heater in the garage and a 50 gallon state on the 3rd floor. Turned water off to home and began draining down heaters. Disconnected feed lines and removed old water heaters. Prepped new water heaters and moved them into place. Connected new feed lines and installed all code required items. Turned water back on to home and inspected both water heaters for any leaks or issues. Let water heaters fully fill up before powering them on. Got with customer and set up app control and connected water heaters to his WiFi. Everything is currently functioning properly at this time with no issues. Job status: Complete Job notes: please bill card on file for remaining amount
The tenants complaint is that the leak in the powder bath ceiling is worse than before We found that there is a leak showing up in the powder bath ceiling After testing we found that the leak is coming from the shower head line in the wall And after further testing we found it is also leaking from the cartridge when the water is only going to the tub spout My recommendation is to replace the tub shower valve and the water line going to the shower head In order to make the repair the closest behind the shower will need to be completely cleaned out including the shelving unit Then a large section of sheet rock will need to be removed Job not completed This shower should not be used until repairs are made No one on site at time of visit 6/19/2024. James We could not perform the work due to the person living in the room where we have to go in to the closet locked the door and no one can get a hold of him and it is unknown if the closet was cleaned out Need to reschedule
Customer stated that after the hard rain water started to back up inside. Upon further investigation found that they had the septic tank pump out and septic stated that it would be a temporary fix Found that most bathrooms are on the other end out house and wet spot is at the end of the septic tank Would recommend having the drain filled inspected Job complete
CUSTOMER STATED: gas leak at location TECHNICIAN NOTES: came out today for diagnosis while out on site found gas meter was shut off , turned back on and will have to test each exposed fitting for gas leaks RESOLUTION: gas sniffer tested each fitting along with soap bubbles was unable to find a gas leak as of today I checked around water heater area which is electric and gas lines are capped but no issues and same thing with around furnace unit located in attic mike will need to come back out to pressure test system and further diagnose. * Customer wanted gas back off to home * so I turned it back off no clean out located today Job Completed March 26, 2024. Disconnected gas line in mechanical closet next to water heater that did serve an old fireplace. Fireplace has since been completely removed. Gas line goes out of foundation into back yard and back into home where fireplace use to be. Leak was from that line but unable to pin point exact location. Disconnect line and capped o
Customer Stated: They were having gas smells, and the gas company had come out for testing earlier today. The gas company stated there was a very slow leak coming from somewhere in the fuel line, but were unable to locate exactly where. Tech Notes: Upon inspection I found that the gas meter was cut off, and had gas company tag around it stating there was a leak coming from somewhere in the fuel line. I let the homeowners know I would need to turn on gas from the meter in order to re-create said gas leak, and gas smells. After turning on gas at meter I did an inspection around the whole home from the main level all the way to the attic, and was unable to get any gas smells or any indication of a gas leak. I even had the homeowner turn on the furnace with the same result p, and no indications of any gas leaks or smells. I did find that the water heater, stove, and AC are all run in electric power source. The only appliance receiving natural gas is coming from the furnace in the attic.
This is a complimentary estimate for My Georgia Plumber to provide and install a new 50 gallon electric water heater. This estimate includes all basic code requirements and we will haul away the old unit for disposal. Note - This estimate is built site unseen and subject to change at the service technician's discretion based on discovered changes to the scope of work or access to the work area. Job completed February 28, 2024. 50 gallon electric water heater replaced in unfinished basement laundry room. Water is on and tested with no further leaks or issues at this time.
Customer/ Tenant States: Leak in the main level guest bathroom ceiling, another bathroom above. Technician Notes: Leak is coming from upstairs bathroom shower/ tub. Tub spout is not sealed and is leaving a large opening for water to get behind wall. Tub spout needs sealed. Resolution: Removed tub spout, sealed and reinstalled. Tenant must give ample time for caulking to dry to prevent further leaks. Water damage in the main level guest bathroom ceiling. Job Notes: No exterior sewer clean out located. Job Status: Complete. Autho: Bill to ResiPro. Estimates: No additional needed.
CUSTOMER STATED: That we need to check out the tub and shower combo on main floor also wanted us to look at leak on toile in same bathroom and the mast toilet up stairs TECHNICIAN NOTES: Upon inspection found the shower to be leaking or the cold stem on main floor tub/shower combo Found leak on toilet on main floor to be coming from the after market bidet Upstairs master toilet has flush Handel that sticks and is missing tank top RESOLUTION/RECOMMENDATIONS: Recommend replacing cartridges on shower Removed after market bidet And replace if the tank and or hole toilet on master toilet Can not just replace tank lid JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Not completed PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) Need toilet if approved and price fister shower stems AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) Submitted online waiting for choice ESTIMATES: (READY TO SEND OR NEED REVIEW) built
Stated.. water leak Tech notes..came out to diagnose a water leak while on site found some pex going to a hose bib that had burst. Resolution..replaced pex with copper and replaced old gate valve with ball valve Job notes..no visible clean out Status..complete Autho.. Estimate..
CUSTOMER STATED: t&p relief valve on water heater is constantly running TECHNICIAN NOTES: found t&p valve and expansion tank for water heater have both failed. Tested pressure and found that the pressure on the house is reading 135 psi during todays visit. RESOLUTION/RECOMMENDATIONS: prv under house will need replaced then t&p and expansion tank will also need replaced. JOB NOTES: was unable to submit online diagnosis through portal for this job, submitted photos and diagnosis and needed repairs through additional notes. JOB STATUS: NOT COMPLETE, awaiting autho AUTHO: submitted through portal, put under review through chat ESTIMATES: please forward to customer
This is a complimentary estimate to have the existing AO smith 50 gallon natural gas water heater located in the laundry room of home replaced with brand new tank, and all code required items to help fix/prevent any future plumbing issues. Technician notes: drained, disconnected and removed existing leaking natural gas water heater. Installed new water heater and all code required items. Repressurized system and found no leaks or mechanical failures at this time. Lit pilot light on first attempt and water heater is now heating. Job status: complete Estimates: no further needed
TECHNICIAN NOTES: came out today for diagnosis , while out on site customer did not answer the door after knocking multiple times and calling , advised the office which went ahead and called and had no response as of today this is a missed appointment on December 20th. 2023 JOB STATUS: missed appointment
CUSTOMER STATED: TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)