Customer call about leak in the yard I find a female on pressure regulator valve has a small crack on that causing leak in the yard fixed turn water on and everything is good job is complete This time is warranty
CUSTOMER STATED : Utility company was out and said 20 gallons of water is being used per hour. TECHNICIAN NOTES : Out to the residence today for a leak. Tenant stated they believe leak is located in full basement bathroom due to mold stains. When I arrived, water meter was counting up at a fast rate indicating a good amount of water is getting out somewhere. We have cut drywall in bathroom but were unable to locate the leaks. After further investigating, we found a exterior pressure regulating valve that has cracked on the right side union causing the concerns. RESOLUTION : Dug up exterior leaking pressure regulating valve near water meter and replaced prv. After making proper repairs, the system has been fully pressurized and tested for leaks. There are no further leaks or concerns at this time after making repairs to prv. JOB NOTES : Please bill resipro for work completed today. Clean out located on right side of front door. JOB STATUS : Job complete
CM 04/08/2024 Customer stated: they had no water. Tech notes: called out today to look at a home getting no water while on site I checked the meter box to find no lock on the meter and it being completely open. Resolution: talked to the neighbors to find they have no water either. Home owner needs to call the county/city to figure out why the whole street has no water. Neighbor said that the owner of the road has a company working on the water line for the neighborhood. Job status complete. Job notes: septic with no clean out. No water to check pressure.
Run small machine on tub replace replace pressure regulator valve tested and pressure is on 55 psi job is complete
Came today to build estimate for installing a sump pump in the crawl space. Found water still sitting in crawl space where it had rain recently. The water heater pan still had a little bit of water in it. Did not find any leaks on the water heater its self. The tenet stated that ever time it rains water comes into basement that butts up to the crawl space. To install the sump pump to pump out the rain water we will need to dig down and use a basin or bucket to sit the pump in so that the pump will be lower the. The water heater as the water heater is in the lowest part of the crawl space already, then run a 1 1/2” drain pipe with a check and ball valve from sump pump approximately 10 feet and drill out the brick to out the back of the house under the back porch to drain off the rain water that leaks into crawl space. Job is not completed Estimates are ready to send
Customer Stated: They had an issue with the toilet flushing slowly, and a smell coming from it as well. Tech Notes: Upon inspection I found that this is a glacier bay elongated toilet located in the upstairs hallway guest bathroom of home. I found that the toilet was flushing as normal, but I did find that the fill valve has failed causing water to not fill completely inside of the tank. While on site, I checked whole home water pressure, and received a reading of 95 psi which is outside of state code regulations. This indicates that the PRV has failed, and is causing secondary damage throughout the fixtures in the home. I was unable to find location of the PRV. I believe it is located behind the drywall in the basement of home. Resolution: I was able to successfully remove the existing failed, fill valve for the upstairs glacier bay, long gated toilet, and replace with brand new fill valve with no issues. I flush the toilet numerous times with no leaking or any further issues. I re
Stated.. clogged sink Tech notes..came out today to diagnose a clogged sink. While on site found the kitchen sink to be backing up quickly. Resolution.. disassembled drain assembly and ran pistol snake to clear clog and successfully cleared the drain. No further concerns at this time. Status.. complete Notes.. clean out in rear of home.
Customer stated: kitchen sink fell Technician notes: upon inspection found undermount kitchen sink bracket had come loose causing the sink to drop. Resolution: recaulked and resecured kitchen sink, advised customer to not use the sink for 24 hrs. MGP notes: please bill accordingly Estimates: no further needed Job status: complete
Called out due to there being no hot water Upon arrival here was no one home Had door code to gain access to house Tried to relight pilot light Could not get pilot to relight Did further inspection and found the gas company to have locked out the gas meter
Customer states there is a leak around the base of the toilet down stairs half bath in hallway Upon further inspection family to be a leak underneath the toilet upon pulling toilet found the wax ring underneath the toilet had failed Reset, toilet with new wax ring, flange bolts, and silicone to floor Tested for leaks There are no leaks at this time Complete
Called out for leak in laundry room coming from upstairs master bathroom. Found multiple leaks: from shower drain, cold water cpvc fitting, and hot water cpvc shut off. Cut out and replaced 2” pvc shower drain. Reconnect, ran water, and tested with no further leaks at this time. Both water line leaks had been sprayed with flex seal. Cut out both hot and cold section to make necessary repairs. Water is on and tested with no further leaks at this time. ***upon replacement of shower drain, notice multiple hair line cracks in fiberglass base around drain (see pictures) installed new drain assembly and tested with no leaks or issues at this time BUT if those cracks get worse and cause leaks in the future, replacement of the shower unit will be needed.
CUSTOMER STATED: low water pressure starts high and gets really low TECHNICIAN NOTES: came out today for diagnosis while out on site found that tenant had 20psi of pressure coming through system and this has to do with a failed pressure regulator valve, as of today found main meter at left side of yard. Prv is located at meter along with separate main shut off. RESOLUTION: as of today replaced the pressure regulator valve due to old one failed causing extremely low pressure at location after replacing tested the pressure and found pressure at 60psi tested inside faucets and tubs with proper pressure as of today no further concerns found, could not locate clean out today JOBSTATUS: complete AUTHO: resiautho Prv replacement
TECHNICIAN NOTES: came out today for kitchen area leak while out on site today I found a lot of water damage in kitchen while further diagnosing I found a dishwasher line not installed properly causing a leak at a joint , pulled the line off and re installed properly without further issues tenant wanted me to keep the kick plate off to make sure there is no further leaks or issues, as of today found no further problems could not locate clean out at location JOBSTATUS: complete AUTHO: resipro autho
TECHNICIAN NOTES: came out today for diagnosis of a gas leak at location while out on site I found that behind the furnace there is a shut off leaking and also a black iron tee that’s leaking as of today only diagnosis was performed due to needing to use mega press for this repair, will need to cut black iron lines out in order to address issue. This area is a tight space and will need two people in order to perform this repair possible needing a 72 inch gas line aswell. May need to remove venting for furnace if possible. Please note. * clean out located in front of home to right of door . Pressure is high but I could not locate a pressure regulator valve any where inside or outside of home could not perform replacement of prv JOBSTATUS: not complete ESTIMATE: need to get with mike
Dhufstetler 10/25/23 Customer states water backed up from laundry drain. Tested, no leaks found. JOB COMPLETE No estimates necessary at this time. Please bill Resipro accordingly