Prompt, professional, efficient, courteous. All very much appreciated!
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David was incredible, he found the issue with my water heater and gave me honest options without trying to up sell me. He was back the next day to install the new unit and thanks to his expertise and work ethic I now have a safe water heater on my home. I will definitely request David if I ever have any plumbing issues in the future. Amazing service!
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Great job by Santos and Melvin! They were right on time and quickly zeroed in on the problem. Toilets, bathtub, and shower were backed up up with nasty matter and black water. They were quickly able to clear the clogged main drain and Santos even cleaned up the toilets which I didn’t expect. My Georgia Plumber should be proud to have such dedicated and professional employees.
Response from My Georgia Plumber:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
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We are always so happy with the service that you guys provide. We had an emergency pipe burst and had someone here within half an hour of calling. Chandler was fantastic and took care of everything quickly. He was extremely helpful in answering our questions throughout the process and alleviating our concerns. We would highly recommended you and your team to anyone in the area.
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Mike was so jovial and upbeat. He explained everything very well and almost made you wanting to do business with him. I look forward to working with Mike come time we get this job scheduled.
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Robert is prompt, polite, professional. He thoroughly assessed my issue. He was very straightforward about a possible outcome that might impact getting my job done. His end result looks great. He took time to review what he had done. The work is not inexpensive. However, I feel confident that I got the best work I could expect in this category and I am sure I will see very good performance out of this toilet install. Cost is what it is but I think the professionalism and quality creates value. Thank you My Georgia Plumber!
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Response from My Georgia Plumber:
Thanks for sharing your rating with us and the community.
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Gio was great. Kept us informed with the progress of the job Assured us how the job was going. Very nice young man. He would be welcome in our home anytime.
Response from My Georgia Plumber:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
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Gio and Mike did a great job in diagnosing and resolving our plumbing issue.
Response from My Georgia Plumber:
Thank you for the wonderful review and for taking the time to share your feedback.
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James did a thorough job assessing our plumbing issues and coming to a conclusion and resolution. He took time explaining his conclusions to my husband and I and answered all of our questions. In the end was a very simple repair and we were very pleased with James and his service.
Response from My Georgia Plumber:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Our technician Gio was superb! Took care of our toilet problem quickly and efficiently. More importantly he kept me thoroughly informed and had a great personality. Could not ask for more!
Response from My Georgia Plumber:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Customer Stated: Her toilet was constantly rocking, and the over flow plate for the tub had come off. Tech Notes: Upon inspection I found that this is a Kohler elongated toilet located in the upstairs guest bathroom, and upon arriving this toilet is rocking heavily. I also found that the over flow cover plate is a bronzed plate, and looks like it has been removed prior to my arrival for todays visit. I let the h/o know I would need to pull the toilet to further inspect the flange to ensure there is no underlying issue with the flange itself. I made her aware if the flange is damaged in anyway it would need to be replaced. I presented options to have the overflow plate reassembled, and the toilet pulled/reset. The h/o elected to move forward with repairs for todays visit. Resolution: I was able to successfully pull/reset upstairs guest bath toilet, and reassembled the main level guest bath over flow plate with no issues. I tested both for several mins with no issues or leaks. Job
Called out for annual water heater flush. Tank is located in garage storage room. Flushed tank and checked pressure, read ~54psi. No further issues or concerns at this time.
This is a complimentary estimate for My Georgia Plumber to provide and install an outdoor hose bib to resolve the current leak. Access to repair the water line is already prepared from installation of the water fountain + for My Georgia Plumber to provide and install a new set of shower trim for the outdoor shower. This includes the shower trim, handle, and shower head Job completed April 23, 2024. Shower trim changed out and hose Bibb under water fountain replaced. Water is on and tested with no further leaks or issues at this time.
Technician notes: out today for annual home inspection, home has 2 full bathrooms and 1 half bathroom. Water heater is located in the garage and is a 50 gallon natural gas that is 1 year old. All bathrooms in the home have 2 handle gold hurran sink fixtures. Water meter is located at the end of the driveway. Home has 2 hose bibs, one on the front and one on the back. Job status: complete Job notes: unable to locate prv due to customer not wanting us in the basement
Customer stated he thought there was a l3zk c9ming from the master bathroom tub into living room ceiling. He noticed the stain a few hours after using the tub and then stopped using it for 2 months and the stain has not grown. Pulled access panel to look at the jacuzzi tub pump and found it was leaking from the top union. Once I tightened it I noticed a second leak coming from a seam in the pump its self. Need to replace the pump Parts https://www.amazon.com/Jacuzzi-Whirlpool-18-850-2100-0-75HP-HB21000/dp/B07K4Q6V18?source=ps-sl-shoppingads-lpcontext&ref_=fplfs&psc=1&smid=A97TLFD8ZZHBC Autho 115sasp ahs would not give me time and material over the phone and stated we would need to contact contractor relations. Estimate is built for what the autho amount should be.
Customer stated that they had a gas line under concrete step that broke and caused a gas leak that they had a spot repair done on last Saturday and they want to have the spot from that repair to the water heater in basement replaced. Also they have 2 faucets dripping and the 2 urinals in the men’s restrooms are slowly draining due to build up Found the section of gas pipe that had spot repair done that went under concrete step that was needed to be busted up to perform spot repair. I goes from 2” gas from the meter stubs through thewall into the building where it hits a 2” tee, the left side goes behind the stoves and the right side necks to 1 1/4” where the spot repair was performed. Then goes through the wall into the top of the stair way into basement where there is a drip leg right before it necks down to 3/4” and 90s down into basement. Towards water heater. The 2 faucet shown to me are dripping and need rebuilds have the model number of one but the second one does not have a
Performed annual water heater flush. Also discussed master bathroom renovation project. Will need to put together estimate of what we discussed and get it sent over.
Showed today to site To diagnose a leak above the water heater, while on site we found out the expensiont tank was leaking duo to old. Water heater is not that old we told customer that this is not something that constellation covers, so we give him a option to replace. This job is complete ..
Autho 115kbui Customer states upstairs master bathroom shower and kitchen faucet are dripping constantly Found the psi in the house is only 30 Left gauge on the hose bib while testing everything In the house. Found the delta master bathroom shower was dripping constantly and the delta kitchen faucet was dripping constantly. After watching the pressure gauge for a while the psi went up to over 80 psi. Ahs denied the faucet rebuilds and approved the PRV replace. PRV is 1” and will require pipe modifications that were denied from ahs. Job is not completed estimates ready to send Customer wants to wait to got forward with any work Gave free visual inspection of water heater to find no issues at all with the heaters. 2 Bradford white heaters both in fantastic condition with no code violations on the install.
Customer States: Toilet in the upstairs master bathroom is running. Toilet is only a year and half old. Technician Notes: Out today to look into issue with the Delta brand master bathroom toilet. Upon arrival, water was off to the toilet. Removed lid and searched toilet for issues. Pulled flush valve and checked flush seal. No obvious issues. Toilet did not begin running until we placed the lid back on the tank. The dual flush stems that are attached to the toilet are loose and one of the stems are significantly longer than the other. The retention nuts were not secure allowing the stems to move. Resolution: Adjusted stems, secured retention nuts and set lid back on toilet. Test flushed multiple times. Checked for proper function. Job Notes: No exterior sewer clean out located on todays trip. Job Status: Complete. Autho: 115AMAL Estimates: No additional needed at this time.
Called out for a leak from a urinal in the men’s restroom. Right side urinal leaks from bottom of bowl at the wall when flushed. Will need to pull urinal, inspect urinal flange, replace flange gasket and reinstall urinal.
CUSTOMER STATED: water dripping from 2nd floor over hang outside of house when he turned off the water to the house the dripping stopped after a while. It was not raining when this drip and water marks on the brick of the house were noticed. TECHNICIAN NOTES: found upstairs guest bathroom toilet is the only fixture in the overhang so I suspect that there is leaking coming from the toilet. Very slight movement on water meter indicating there is a leak of some kind how ever no water spots inside below that bathroom or any moisture in the floor or ceiling. RESOLUTION/RECOMMENDATIONS: cut an access hole inside to see if we can assess the leak and if it is not able to be assess from there cut a hole in bottom of overhang outside to assess from there JOB NOTES: choice approved access through the drywall inside but after hole was cut found wooden board blocking path into over hang access may need to be either cut through this wooden board or outside to assess the leak. The o
The homeowner wanted the water heater flush The water heater is a 50 gallon natural gas serving the whole home We found the water heater is 9 years old so it is out of the age range for the flush After doing a visual inspection we found no active issues or any signs of issues with the water heater No issues found I’d recommend to start preparing to replace it when the time comes Job completed Complementary estimates are built and ready to send No visible clean out
The homeowner complaint is that the shut off for the out side sink came off the pipe We found that the shut off had blown off the copper pipe And was hanging by the supply lines We replaced the shut off Tested with no issues Job completed No new estimates are needed No visible clean out
Customer States: Out today for annual home inspection. Technician Notes: Performed annual home inspection. Nothing needs attention at this time. The customer is interested in a whole house filtration system. Explained that it would be best for them to do some research on some different units before we could build an estimate up to install it. Resolution: Completed annual home inspection. Job Notes: Sewer clean out located. Job Status: Complete. Estimates: No additional needed at this time.