James Turner is an outstanding plumber. His knowledge and careful attention to detail provided valuable service for us. We appreciate his professionalism.
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Trevor is an excellent plumbing professional. He was knowledgeable, thoughtful, and thorough.
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Robert did a great job.
Response from My Georgia Plumber:
Thank you for taking the time to leave such a positive review for our plumbing service! We're glad to hear you were satisfied with our work.
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Robert was very courteous, professional and went to work immediately. He diagnosed the problem, made the repair and informed me of the work he had performed. A very good experience!
Response from My Georgia Plumber:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations.
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Same day fix. Reasonable price. Doesn’t get much better than that.
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Christopher Nichols had excellent knowledge and skills to fully analyze our issue and give us very helpful advice. Christopher and My Georgia Plumber were great in providing outstanding customer service.
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Great work, knowledgeable, friendly, thorough! Great experience, highly recommend.
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Customer stated that city sent her letter saying that she is using double the amount of water that is normal, technician came out today. Found that there is no active leakage confirmed by the digital water meter reading 0 gallons per minute, flowing through the meter itself.
Technician notes: water heater is a rheem 50 gallon natural gas that is 7 years old. Water heater is up to code and overall is in good condition. Did not preform the flush due to the water heater being outside of manufacture warranty. Water heater does not have any leaks and is working properly at this time Job status: complete Estimates: no further needed
Customer stated: toilet above kitchen sink is leaking Technician notes: upon inspection found water damage in ceiling above kitchen sink, cut open ceiling and found 3/4 copper line leaking. Pressure to house during todays visit is 140 psi, ahs denied claim and stated customer would have to call in new work order for prv, presented service estimate to customer and they did not want to move forward at this time. MGP notes: please bill accordingly Estimates: please forward to customer. Autho: 115MOUI
Customer states: water heater flush Technician notes: out today to preform a water heater flush on a 5 year old Bradford white 50 gallon natural gas. Water heater is up to code and it preforming how it should be at this time Resolution: successfully flushed water heater with no issues Job status: complete Job notes: clean out located in front yard Estimates: no further needed
Customer states: upstairs jack and Jill bathroom tub is not holding water Technician notes: upon inspection, the jack and Jill bathroom tub is not holding due the gasket being worn. Presented estimate to customer, they did not want to move forward with the estimate. Advised customer that they can buy a new tub drain and transfer the gasket over Resolution: customer did not want to move forward with the estimate Job status: complete Job notes: clean out located in front yard Estimates: ready to be sent
The homeowner wanted the home plumbing inspection We performed the home plumbing inspection It is a 2 1/2 bath home the hot water is supplied by a 50 gallon natural gas heater The only item we found is that the master bath lav faucet leaks from the hot handle when the faucet is used Spoke with homeowner it is an Amazon brand faucet they said there going to try and tighten it to stop the leak Job completed Estimates are built and ready to send No visible clean out
The homeowner wanted the water heater flush We performed the water heater flush It is a 50 gallon natural gas heater No signs of an issue Job completed No estimates are needed to old to offer the extended warranty No visible clean out
The homeowner wanted the water heater flush I found the water heater is a 50 gallon natural gas In the basement It is a 2022 model No signs of any issues I flushed the water heater Tested with no issues Job completed No estimates are needed
4/4/24 Preston B. Job notes : Out today for a sold estimate to perform a cleaning on the tankless water heater located in the basement. Cleaning included flushing system, cleaning air intake filter, sediment filter, wiping down excessive condensation from heat exchanger, and blew all debris from inside the tankless. RESOLUTION : Cleaned navien tankless water heater in basement. After servicing system, I have fully pressurized and the tested the tankless for proper functions. Tankless is showing no concerns at this point in time and is Leo using hot water. JOB NOTES : Water pressure is 60 PSI from back side hose bib. JOB STATUS : Job complete CUSTOMER STATED : Tankless needs inspected, needs to up water pressure on the tank. Would also like to have the water heater serviced while we are there. TECHNICIAN NOTES : Out today for the homeowners concerns of wanting her tankless inspected, cleaned, and to test the homes water pressure. Customer stated existing tan
CUSTOMER STATED: Homeowner complaint is they noticed water in the garage ceiling and around the base of the 2nd floor guest bathroom toilet The leak stopped when they turned off the toilet shut off TECHNICIAN NOTES: We found a large water stain on the garage ceiling We went up to 2nd floor guest bathroom and found no signs of a leak the water was off to the guest bathroom toilet I turned on the shut off and water started leaking from the supply line nut RESOLUTION/RECOMMENDATIONS: We replaced the toilet supply line JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Job completed PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 115mcca ESTIMATES: (READY TO SEND OR NEED REVIEW) Built and ready to send but not needed No visible clean out
This is a complimentary estimate to have the existing broken 3/4” pvc to 1/2” CPVC piping replaced to help fix/prevent any future plumbing issues. Customer Stated: They called out for us to give quotes on having a gas fire log installed. Upon inspection: We found that the gas fire put has already been built, and was run in yellow gas line material. I let the h/o know we can not install a log burner style fire kit with this material bc there is potential of it melting the gas line. I let her know we would need to lift tile as it is not set yet, and can be removed so we can run a proper black iron gas line underneath, and install a key gas valve shut off. The h/o is intending on having the gas meter upgraded to a larger size, and needs to have 3 regulators installed at the gas meter. She would like to have this included with to gas line work for fire pit. While on site the h/o wanted us to quote her on water line piping underneath the back patio, and have a new outdoor faucet instal
**ANNUAL WATER HEATER FLUSH** Tech Notes: Upon inspection for todays flush we found that this is rheem 50 gallon natural gas water heater located in the garage of home, and is 12 years of age which is outside of manufacture warranty. I made her aware that due to the water heater being outside of manufacture warrant, and the age of the unit that we would not be able to perform the flush for todays visit due to liability reasons. I found that the thermal expansion tank was full of water, and is no longer functions properly. While on site I checked whole home water pressure, and received a reading of 90-95 psi which is outside of state code regulations, and means the PRV has failed. I made h/o aware that these two things will cause secondary damages to the fixtures through out the home if not addressed. The h/o stated she would not be able to address these repairs today. Resolution: The PRV along with thermal expansion tank will need to be replaced to help fix/prevent any future plumbi
CUSTOMER STATED: They had a leak coming from the water heater. TECHNICIAN NOTES: Upon inspection I found that this is a AO smith 50 gallon natural gas water heater located in the basement of home, and is 20+ years of age which outside manufacturer warranty. I found that this water heater is leaking internally, and must be replaced. I made the home owner aware that AHS warranty is covering for the water heater, and up to $250 for code required items/modifications. I presented options to have this done through warranty with the out of pocket expenses, and to go through service. The h/o elected to speak with AHS warranty first before making any decisions. I also made him aware that AHS will be supplying the water heater, and this could take anywhere from 5-7 business days before receiving the new tank. RESOLUTION/RECOMMENDATIONS: We will have to replace the existing leaking AO smith 50 gallon tank located in the basement of home with brand new tank, and all code required items t
Customer States: Expansion tank above the water heater is leaking. Wants to know if Constellation covers for this repair or not. Technician Notes: Out today to look into issue with a leak coming from an expansion tank above the water heater in the garage. Also spoke to customer about water heater replacement with a standard tank vs a tankless. Resolution: Installed new expansion tank and restored water. Tested for leaks and proper function. Pressure is at 45psi, measured off of the rear hose bib. Built estimate for water heater replacement and went over options with customer. He will be more interested in the summer time. Job Notes: Sewer clean out found in the front right yard if your looking at the house. Job Status: Complete. Autho: Bill to Constellation for trip charge. Estimates: Good to send.
CUSTOMER STATED: leak showing up in kitchen are of the home TECHNICIAN NOTES: came out today for diagnosis while out on site found that there was signs of water in kitchen hallway area of the home and will need to cut out and replace that section in order to address leak. RESOLUTION: replaced about a foot of pex piping and found no further concerns after fully adding pressure to the system as of today everything is working as it should issue was located in hallway of kitchen on main floor. JOBSTATUS: complete