Trevor and My Georgia Plumber did an excellent job for us!!! Very prompt and efficient!
Response from My Georgia Plumber:
We're so happy to hear that you had a great experience with us. Thanks for leaving a positive review.
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Santos was helpful. I forgot about my home warranty so that was my $600 mistake. My problem still exists though, it needs a part.
Response from My Georgia Plumber:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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CJ was on time, knowledgeable and thorough- he definitely listened and answered my questions appropriately. He worked efficiently and didn’t suggest services I didn’t need.
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The team showed up when they said they would, inspected our system, diagnosed a problem we are having, and said they’d get back to us with a detailed quote.
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Excellent work, work ethics. We definitely have more plumbing projects.👍👍
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Aaron is top class. Great guy very easy to work with. Went out of his way to work with us and educate me. He even helped plan our future projects. Semper Fi
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He was very nice. I was a little shocked on price for installation.
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Santos was right on time and partnered with us to figure out what was happening. He was quick to deliver a comprehensive plan to fix it.
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The customer stated their Kohler toilet just keeps running continuously. The tank without filling up, causing toilet to constantly run.
Homeowner notes the guest shower is leaking and the toilet is running, the faucet is leaking from the handles, and on the first floor they are seeing water coming up through the flooring
Found the disposal to be jammed the the darker tripped
Out today to perform complementary pull home inspection for member. Homeowner stated he has not had any issues since last visit.
He pulled toilet to replace wax ring but found the flange broken.
Request to replace the water heater. No work was performed
The homeowner complaint is that the basement toilet is leaking. We found that the basement toilet is leaking from the tank to bowl bolts
Estimate to install a new customer supplied water filtration in the garage. Old unit was leaking from the schedule 80 PVC union. Union split.
Estimate to replace filter tested and everything is good job is complete
Disposal was not coming on. Found that the power had come lose on hot side.
The homeowner wants to run a new water line We looked at the area and spoke with homeowner And they want to run a new water line 350 feet or so and from a connection in the woods where a spring feed line and a well line tie together to the home They want us to sleeve the new water line through the old line which according to the homeowner is a 2in line they want to run a 1in line Estimate is built and ready to send The homeowner told me that the person he spoke to on the phone said we do free estimates and did not agree to pay anything for today
Customer States: There is a leak in the utility closet in the garage that is causing damage to walls and flooring inside. Technician Notes: Leak is coming from the Aquasana water filtration system in the garage. One of the canisters and a union appear to be leaking. Home is 7 years old. Customer had this professionally installed around the same time. Customer is going to contact Aquasana to see if this system is under warranty. System will need replaced. Resolution: Bypassed filtration system via bypass valve that was installed in case of failure. Restored water to home and tested for leaks. Customer will be reaching out to Aquasana. Job Notes: Inspection complete. Job Status: Incomplete. Estimates: Good to send
Customer States: They are getting a sewer smell in the master closet/ laundry room. Washer box was relocated to this area a few years ago. Technician Notes: Ensured washer box was properly vented and trapped. All plumbing appears to be in order. Washer is roughly 10 years old. Customer will leave lid open after cycles. Washing machine has not been professionally cleaned. I believe smell is coming from the washing machine. Resolution: Customer needs an appliance technician or a new washing machine. No plumbing issues found. Job Notes: Inspection complete. Job Status: Complete. Estimates: No additional needed.
Customer States: There is a leak under the sink in the kitchen. Technician Notes: Basket strainer in the left side under sink was not properly secured. Basket strainer needs to be rebuilt with new putty. Resolution: Removed basket strainer, cleaned area, sealed and reinstalled. Tested for leaks and proper function. Job Notes: Safety inspection complete. Job Status: Complete. Estimates: Good to send.
Out today 7/17/24 Trevor J. Annual water heater flush. Performed flush on both 40 gallon electric water heaters in the basement utility closet. Units are still under manufacturer warranty. Job Notes: Inspection complete. Job Status: Complete.