Excellent work, work ethics. We definitely have more plumbing projects.👍👍
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Aaron is top class. Great guy very easy to work with. Went out of his way to work with us and educate me. He even helped plan our future projects. Semper Fi
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He was very nice. I was a little shocked on price for installation.
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Overall Experience
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Overall Experience
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Santos was right on time and partnered with us to figure out what was happening. He was quick to deliver a comprehensive plan to fix it.
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This is a complimentary estimate to have the existing washing machine box for the hot/cold lines replaced to help fix/prevent any future plumbing issues. This is a complimentary estimate to have the existing failed thermal expansion tank located in the basement of home replaced with brand new tank to help fix/prevent any future plumbing issues. Customer Stated: They wanted a quote to have the existing washing machine box replaced. Tech Notes: Upon inspection I found that this washing machine box was located on the main level of home, and had heavy corrosion inside hot/cold valves. I recommended to the h/o that they have this replaced. While on site I found that the thermal expansion tank for the water heater was full of water, and has failed. I presented options to have both of these replaced through service for todays visit, and the h/o elected to move forward with replacements. Resolution: I was able to successfully remove, and replace the washing machine box along with the t
Customer stated: they had a leak in the garage. Tech notes: called out today to look at a leak in the garage. While on site I found that the leak in the garage was coming from a half inch gate valve. Resolution: I cut out gate valve and put in new half inch ball valve. Job status complete. Jove notes: both hose bibs are pre prv. Estimates: This estimate is to repair a pin hole leak on on a gate vavlwv. We will be removing the gate valve and installing a section of pipe instead.
Flushed out customers, water heater as part as home care club package
Service estimate to run sewage machine down already pulled toilet to attempt to clear blockage. If blockage is unable to be cleared with the machine then the line will need to be jetted. Main line stoppage in house. House is being remodeled and is currently vacant. Toilet in hall bathroom already pulled and was filled up to top of flange. Ran sewer machine down all the way and did not hit anything. Went into walk in crawl space and opened up cleanout and ran machine down 70 feet and hit tree roots. Could not get past the tree roots. Informed homeowner that the line needs to be jetted to clear the tree roots. Customer signed off on the estimate under the impression that a portion of today's payment will be applied to the jetter estimate.
Estimate to clear kitchen clog tested and everything is good job is complete
Called out for on site assessment for SpringWell whole home filtration system. Whole home main water line is in unfinished storage room in finished basement. Will put together estimate for installation of home owner supplied filtration system with bypass.
CUSTOMER STATED: pressure TECHNICIAN NOTES: pressure valve is making noise Replace pressure regulator valve because is making noise in the house when customer turn water on ahs is cover the pressure regulator valve customer agreed to replace pressure regulator valve customer agreed to pay $167.37 Estimate to replace pressure regulator valve
3/4/24 Preston B. Job notes : Out today for a sold estimate to make a repair on exterior sewer line break coming from a corrugated pipe near the driveway of the home. With there being better weather conditions today we were able to properly find and identify the customers concerns. Their lift station line transitions to black corrugated piping under the driveway. Corrugated pipe has broken under driveway as well and cannot be mimirly repaired. After discussing options with the customer, they feel like it would be best to replace the existing sewer line for the exterior lift station going to the city tap. Customer is unable to use any facilities inside of the home at this point in time since we had to cut through the corrugated to properly diagnose issues. Customer is going to be staying in a hotel while he has to wait to be out on the schedule. Customer is also hoping we can return sometime this week to make the needed repairs. Per Dan we will return this week on Friday. RESOLU
CUSTOMER STATED: Leaking faucet in kitchen TECHNICIAN NOTES: Out today for the concerns with the kitchen faucet leaking from the handle. After discussing options with customer, they are going to purchase faucet. AHS has authorized 380 for the labor to replace kitchen faucet. RESOLUTION/RECOMMENDATIONS: No repairs made today. Customer will need to get his new faucet and will contact us for scheduling when he has the new faucet on hand. JOB NOTES: Need to schedule customer once they retrieve their preferred faucet. JOB STATUS: NOT COMPLETE AUTHO: Transfer vendor dispatch ID # 307401248 - 380AJLI ESTIMATES: no further needed
This is an estimate to perform some exploratory digging to locate the exact location/source of the leak. Based on where the water is presenting we would excavate strategically from the isolation valve uphill toward the road. There is a high likelihood that the force main and water line are sharing the same trench which should provide solid direction/location as to where to dig. Once the source is located and those specifics available the on-site technician should be able to provide you estimates and options for repair/replacement, with monies being applied from the previously completed work where applicable Dig up and find 2 inch franco coupling is leaking cut short section tested and everything is good job is complete customer pay balance with same credit card
CUSTOMER STATED: leak from green cover in front yard next to driveway TECHNICIAN NOTES: found an isolation box in front yard for whole house shut off valve and check valve. Home owner states after running a lot of water in the home, shortly after water will start filling up the isolation box and will sometime smell of sewage. RESOLUTION/RECOMMENDATIONS: Will submit to AHS for coverage, will need to put together an estimate to further excavate and/or assess the location of the leak and the necessary repairs needed to solve the issue. JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 115 GFGL - Coverage denied based on underground and exterior ESTIMATES: (READY TO SEND OR NEED REVIEW) Need to work with Robert Mike and Dan for estimate
CUSTOMER STATED:leaking kitchen faucet TECHNICIAN NOTES: came out today to look at a leaking kitchen faucet while on site found the kitchen faucet to have a bad leaking cartridge in the handle and found the o ring in the faucet had gone bad and was also leaking. Submitting to ahs with Katrina. RESOLUTION/RECOMMENDATIONS: recommend replacing the 3 handle Pegasus side sprayer faucet. Submitting to ahs with Katrina. JOB NOTES: no visible clean out JOB STATUS: not complete PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: Submitting to ahs with Katrina. ESTIMATES:
Called out for possible gas leak from fireplace. Found living room fireplace log starter wouldn’t light. Took started apart and cleared out as much ash as I could. Log started lights but will ultimately need to be replaced. Home owner said they will order and new log light in the near future. Gas is on and tested with no further issues at this time.
CUSTOMER STATED: tech flushing tankless water heater said pressure in house is high TECHNICIAN NOTES: measured pressure to find it is at 120 psi submitted to choice to replace PRV RESOLUTION/RECOMMENDATIONS:replace prv JOB NOTES: JOB STATUS: nOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: zurn PRV AUTHO: waiting on choice ESTIMATES: (READY TO SEND
CUSTOMER STATED: Pipe leaking under porch TECHNICIAN NOTES: 3/4” copper pipe under porch between home and additional building frozen and burst, causing pipe to leak. Need to replace approx 1’ of 3/4” copper pipe. CHW denied repair. Customer accepted out of pocket estimate. RESOLUTION/RECOMMENDATIONS: Cut out and replaced approx 1’ of 3/4” copper pipe, tested with no further leaks. JOB NOTES: JOB STATUS: COMPLETE PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: Diagnosis submitted to CHW via web portal and authorization received through text ESTIMATES: (READY TO SEND OR NEED REVIEW) Service estimate to repair 3/4” copper pipe outside under porch leaking due to a freeze break