Very satisfied with "My Georgia Plumber". Preston impressed me with his plumbing knowledge. He knew not only how to replace a shower valve cartridge but explained to me how it works. Also, he repaired a small leak in a pipe very quickly and professionally and then showed me what he had done. I am pretty demanding in making sure that the work is needed and is done correctly. Preston put my mind at ease. I am a retired manager and always tried to hire the best people. After spending several minutes with this young man, I would have hired him without needing to look at a resume I would use again and recommend My Georgia Plumber.
Overall Experience
Quality
Price
Convenience
Professional ,quick, and very personable ! A credit to your company !
Overall Experience
Quality
Price
Convenience
Customer States: Needing an oven installed in the kitchen. Company already removed the old and placed new one in kitchen. Technician Notes: Out today to hook oven up to propane. Orifices have to be switched from natural gas to propane in order to install correctly. Resolution: Swapped orifices, hooked propane up to stove/ oven and tested for proper function. Job Notes: No exterior sewer clean out located. Job Status: Complete. Estimates: No additional needed.
Dhufstetler 12/22/23 Replaced two handle Glacier Bay lavatory faucet in master bathroom and tested. No problems detected. JOB COMPLETE
CUSTOMER STATED: Kitchen sink leaking TECHNICIAN NOTES: Double basin under mount kitchen sink fell from marble counter due to not being installed correctly. RESOLUTION/RECOMMENDATIONS: Kitchen sink would have to be remounted and both basket strainers replaced, along with all tubular pvc drain piping under kitchen sink. JOB NOTES: Choice denied coverage on repair, customer did not accept estimate at this time. JOB STATUS: COMPLETE AUTHO: Diagnosis submitted to CHW via web portal and authorization received through text. ESTIMATES: READY TO SEND
Dhufstetler 12/20/23 Customer attempted to repair a leaking supply hose on the master bathroom left side lavatory faucet and stripped the 1/2” fip connection during the attempt. Lav sully hoses built into pex 1/2” quarter turn stop valve, meaning entire valve would have to be replaced. Cut out and replaced 1/2” quarter turn angle stop valves for lavatory in master bathroom and replaced both supply hoses, tested. Cod $534.01 pd by ck
This is complimentary estimate to install 3 toilets supplied by the customer. My Georgia Plumber will pull the current toilets, verify the integrity of the shut off valve and toilet flange, and install the new toilets and haul away the old ones Technician notes: install customer supplied toilets in bathrooms on first floor Resolution: installed customer supplied toilets. The toilet in the hallway bathroom had a cracked flange, fixed it with a spanner. Installed toilet in master bathroom and hallway with no issues. Tested and checked for leaks Job status: complete MGP Notes: please bill card on file Estimates: no further needed
CUSTOMER STATED: Kitchen faucet leaking, kitchen sink leaking underneath, master bathroom lavatory faucet leaking TECHNICIAN NOTES: Customer states single handle American Standard two handle kitchen faucet leaks at the base. Tested, no leaks found. Basket strainer nut under kitchen sink has corroded and broken, and is leaking. Replaced basket strainer nut and tested. Master bathroom Glacier Bay two handle lavatory faucet leaking from handles. Cartridges failed due to normal wear and tear and need to be replaced. Did not have cartridges stocked on truck, and they are not carried in-store; cartridges will have to be ordered. RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: RETURN TRIP NEEDED PARTS: https://www.homedepot.com/p/DANCO-3S-15H-Hot-Stem-for-Glacier-Bay-Faucets-10406/202666347 https://www.homedepot.com/p/DANCO-3S-15C-Cold-Stem-for-Glacier-Bay-Faucets-10407/202666357 AUTHO: 115JLHM ESTIMATES: (READY TO SEND OR NEED REVIEW)
CUSTOMER STATED: concerned about fireplaces upstairs TECHNICIAN NOTES: found two fireplaces upstairs with propane fire starter. Basement fireplace has been converted to ventless with fake log system. RESOLUTION/RECOMMENDATIONS: Building estimates to install log systems upstairs JOB NOTES: clean out in rear of house JOB STATUS: COMPLETE ESTIMATES: spoke with Dan he is having Clay follow up with the customer on estimates.
Water heater. Needed codes for this water heater. And labor DISCLAIMER: Please note that any unforeseen issues found during the completion of these repairs will result in additional charges Bangkok Technician notes: removed existing water heater from under crawl space and installed new low boy water heater, pressurized system with no leaks, power is back on to water heater and it is heating at this moment. MGP notes: please bill accordingly Estimates: no further needed Job status: complete
This is a complimentary estimate to perform and pull and reset on the master bathroom toilet on the main level of the home. Once toilet is pulled from the floor, we will also be replacing the existing closet flange.
TECHNICIAN'S SUMMARY OF WORK PROVIDED: - Completed a sold estimate to cap a 1/2 inch copper line in the basement and rework the hot and cold lines for the upstairs jack and Jill tub/shower. - Assessed the plumbing in the home and found that all the plumbing is original and over 20 years old. - Determined that the water lines have not been crossed, but the existing price phister cartridge for the jack and Jill tub/shower is defective. - Provided a complimentary estimate to replace the existing flange for the master bathroom to assist with the house sale. - Repaired a 3/4 copper line pin hole leak in the basement and installed a section of 3/4 pex. - Capped a 1/2 inch copper line in the basement. - Sold an estimate to return and replace the master bathroom closet flange. - Need to order a new black 2 piece price phister cartridge for the jack and Jill tub/shower. - Job is not complete, but we will return with the new cartridge before Friday to avoid affecting the customer's contract to
This a AHs called, we showed today to site and look a low boy electric water heater 38 gallons . This is located on the crowl space . The water heater is leaking from the cold inlet because of rust and ageof the water heater And is starting to rust on others side of it We need to submit to. AHs of replacement CUSTOMER STATED: TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)
CUSTOMER STATED: Pipe leak on copper in basement, 1/2 inch copper line in basement needs capped, upstairs jack and Jill single handle shower hot and cold are swapped, upstairs jack and Jill toilet loose at base, downstairs master bathroom toilet loose at base. TECHNICIAN NOTES: Water pressure 60 psi. Home is on septic, no outside cleanout. Tested toilets in downstairs master bathroom and upstairs jack and Jill bathroom, no mechanical problems found. Upstairs jack and Jill single handle shower hot and cold swapped, shower needs to be rebuilt. Pinhole leak in 3/4” copper in basement ceiling, pipe needs to be repaired. 1/2” copper line which was previously deleted capped off with valve. Open pipe after valve. Customer states home inspector requires this pipe to be capped. RESOLUTION/RECOMMENDATIONS: 3/4” copper pipe in basement needs to be repaired. Unable to complete repair as I do not have copper pipe fittings. Need to pick up fittings and return to complete. JOB NOTES: Ahs did no
CUSTOMER STATED: TECHNICIAN NOTES: RESOLUTION/RECOMMENDATIONS: JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) ESTIMATES: (READY TO SEND OR NEED REVIEW)
CUSTOMER STATED: Kitchen sink is still slow to drain TECHNICIAN NOTES: Kitchen sink that we had previously snaked and jetted to remove any blockage or build up to allow to drain. This is a two basin sink with a 3/4 HP septic garbage disposal serviced by a stud or vent. RESOLUTION/RECOMMENDATIONS: Ran water for approximately 15 minutes with no disruption in the drain. Filled basin and drained with no back up or slow drain. Homeowner stated that septic tank has been serviced within last 12 months. No mechanical failure at the time. JOB NOTES: JOB STATUS: COMPLETE/NOTCOMPLETE (RETURN TRIP NEEDED?) Comp.eye PARTS: (IF INCOMPLETE ARE STOCK OR SPECIAL ORDER PARTS NEEDED?) AUTHO: (AUTHO CODE OR WHO YOU SPOKE TO) 115 MMDA ALREADY AUTHO 9/20 ESTIMATES: (READY TO SEND OR NEED REVIEW) None
CUSTOMER STATED: they had a slow draining kitchen sink. TECHNICIAN NOTES: called out today to look at a slow draining sink. While on site I found the sink is clogged due to grease build up in the kitchen drain line. RESOLUTION/RECOMMENDATIONS: we will need to bring the hydro jetter and the camera to inspect the lines once we have ran the jetter. JOB STATUS: NOTCOMPLETE AUTHO: 402kxdm ESTIMATES: (READY TO SEND OR NEED REVIEW) 9/11/23 job notes: used jetter and sewer machine to clear heavy blockage of grease in kitchen sink drain line, ran sink for a long period of time with no blockages occurring. Job status 9/11/23: complete