After calling several plumbers who were unable or unwilling to work on a tankless water heater, I was lucky to spot an ad for My Guy Plumbing in our local community magazine. When I called, I was impressed right up front with the professionalism of Jill who made the appointment with one of their tankless specialists. Mike K. and his assistant Al were here on Friday to inspect my leaking tankless water heater, and did not disappoint. They quickly diagnosed the issue and Mike immediately got on the phone with their distributor to confirm a replacement unit was in stock. Beyond that, he cut some “red tape” for me with the logistics of swapping my broken water heater with a new one under the manufacturer’s warranty. The following Monday, he showed up with the new unit and installed it neatly and effectively - a very professional job.
