Mr Compton seemed knowledgeable, asking appropriate questions, & explaining reasoning behind his suggestions. Did not attempt to increase costs by recommending questionable service/s.
Overall Experience
Quality
Price
Convenience
Includes: -installation of 40 gallon natural gas tall standard vent water heater in attic -all North Carolina code requirements -6 year parts 2 and labor warranty on unit / On Monday 4-19-21 we return to install heater. When we arrived on to job I touched base with customer to see if they had any questions or concerns. No concerns. We began by draining 40 gallon water into garden tub. I then cut gas off to heater. Once heater was drain. We disconnected water lines and gas. With that being done we lowered old heater down from attic through pull down door. We then pull new one up and began to connect. Starting with water lines I connected into the emergency wags valve and then into the heater. We also replaced Expansion tank. I then connected gas and 4 inch vent. Water heater was complete. We then cut on water and filled water heater. We bleed air out of lines and lit the gas water heater. Tested for leaks. No leaks. We had customer check out the new water heater and he was pleased. Job
Toilet stoppage Apex NC Auger toilet to clear made customer aware there is no guarantee if it is a toy in it that we can get it removed Upon arrival customer explained the downstairs half bath toilet was clogged husband tried Drano but didn’t help at all she is not sure if kids may have flushed a toy or something in it She also made me aware of the toilet is only six months old After getting customer approval I ran toilet auger into toilet and it went on though with no issues and water immediately went down flushed toilet 7 times and everything is flushing fine also flushed with toilet parts to insure it was going to back up again and everything went down with no problems
Install 3 inch backflow preventer On emergency visit two weeks ago I was able to clear the blockage through the backflow valve, mention to the customer that it had a slight crack and was leaking at that time I gave him the option and upfront pricing for replacement, on my return visit today was able to make the repair test Thoroughly and everything is functioning properly Nick pleasants Apex,nc
Gas line for fire pit Apex NC Came out today because contractor called and said gas line was too tall for fire pit contractor was on site he showed me where he would like for gas valve going to fire pit to be marked pipe cut it put fitting on there I had him verify that it was OK installed fittings and everything is good to go
Dispatch fee Customer made me aware that her kitchen faucet was leaking at the base and no longer pivot, I gave her multiple options and upfront pricing she is going to purchase her own Fossett and contact our office for scheduling. Pressures of the home is satisfactory at 60 PSI Nick pleasants Apex,nc
Pulling and resetting a freestanding tub to make repairs Apex NC
Estimate to replace water heater Apex NC
Whole house plumbing safety inspection Apex, NC
