Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mr Compton seemed knowledgeable, asking appropriate questions, & explaining reasoning behind his suggestions. Did not attempt to increase costs by recommending questionable service/s.
Overall Experience
Quality
Price
Convenience
customer supplied disposal warranty by others Kitchen Faucet, standard, customer supplied, warranty by others Upon arrival customer made me aware that they would like me to install a kitchen sink faucet and garbage disposal I get the customer multiple options and upfront pricing on these items and at this time I’m going to install customer supplied kitchen faucet and customer supplied garbage disposal. After the installation was complete I tested the system thoroughly and everything is functioning properly Nick pleasants
Upon arrival customer made me aware that they would like me to install they are supplied garbage disposal and reinstall kitchen sink faucet as well as checking connections on the dishwasher. I gave the customer multiple options and upfront pricing after I found that the kitchen faucet that was there was damaged beyond repair and needed to be replaced, so the customer chose to go out tonight and purchase a new kitchen sink faucet so that I can return tomorrow between 10 and two installed their faucet and install their garbage disposal. I did find that the dishwasher was hooked up just needed to be mounted to the counter with a screw that they have I will be tightening that screw as a courtesy. Nick pleasants Apex,nc
Removing the garbage disposal and pulling the flange apart and apply new plumbers putty to make a correct seal so it does not leak anymore
rebuild standard single handle tub/shower, new cups springs o-rings Emergency/night/ weekend Service fee $149+cost of repaired Upon arrival customer made me aware that the master bathroom shower valve was running consistently, customer tried to repair and due to the age of the valve it bent potentially causing leaks in the wall. The customer chose to potentially rebuild the valve, I was unsuccessful because it would not come apart so at this time instead of charging opening of sheet rock I chose to chose charge same price to open up sheet rock and Cap shower valve lines so that we could return water to the home. I gave the customer multiple options and upfront pricing and at this time the only choices are does the customer want to supply a valve for us to install or does he want us to supply valve to install Nick pleasants Apex,nc
Tighten up the flush button on the toilet tank lid and adjust fill supply for bowl everything is working properly now
Replace 50 gallon electric water heater with new shut off valve and new expansion tank. We would also change the anode rod with a new zink anode rod for egg smells. Warranty 2 years parts and labor. On the date of 6-11-21 I return to install 40 gallon electric water heater. I touched base with customer for any questions or concerns. Neither. I was then able to cut power and water Off to water heater. I then drain old water heater so I could remove it. We also changed the anode rod with a aluminum zink anode rod for the egg/Sulphur smell. We also put a cap full of clorine to help clean pex lines through home. We then put new water heater on the stand. With that I was able to connect water lines and power. We then turned water back on to home to fill New water heater. We tested for leaks. No leaks. Cleaned our work area and job was complete.
Upon arrival to the house the customer directed me to the guest bathroom downstairs where the toilet tank had cracked and broken so at this time after discussing with the customer he wants to go with replacing the tank the house is new along with the toilet so at this time I called Ferguson Enterprises and ordered a toilet tank and they said estimated time of delivery To the Ferguson in Burlington North Carolina would be Tuesday at the latest Wednesday of next week at this time I informed the customer of the information I had obtained and he is OK with it and once that I know that the tank is at the Burlington store I will call the customer and we will schedule an exact time then the tank has been ordered at this time Upon arrival to the house today I installed the pro flow toilet tank which was ordered to Ferguson last week and installed it on the toilet and has tested it and everything is functioning properly and as it should at this time
addequipment charge per day excavator, backhoe, Mole repair 3"-4"pvc up to 10' add on exposed, no excavation or sheet rock repair This includes new clean out install at end of driveway as a courtesy On the date of 6-8-21 I showed up for sewer main repair. I touched base with customer for any questions or concerns. We talked about all of the utilities on this side of the yard. We were able get started but we did run into a few issues. With that being said I return on the date of 6-9-21 to finish job. I did cut one telephone line in customers yard. Called in for a repair and it was taken care of. So i continued with digging up sewer main. We dug down about 6ft and found sewer and water. I was then able to cut out the belly in the 4 inch sewer main. I installed a 10ft stick of pipe and a new clean out. We then run water in home to test for leaks. No leaks. We then bedded in new piece of pipe and putting dirt back in ditch. Tamping as we went. We seeded and strawed yard. Job is complete
Upon arrival customer made me aware that his town of Apex city water supply contains hardness so I gave the customer multiple options and upfront pricing whether we would supply softener and Ro system or he would customer will contact us once he does more research Nick pleasants Apex,nc
This includes cutting a hole in the downstairs ceiling to expose the shower drain and P-trap along with the waterlines to the valve to inspect to make sure and pinpoint the source of the leak as well as installing a test ball inside of the shower drain and filling up the pan itself to ensure that there is no crack in the shower pan as well......... After running the shower for 15 minutes along with putting a test ball down the drain pumping it up and filling the shower pan along with slashing water on the sides of the wall and letting the water sit in the pan for approximately 15 minutes there were still no leaking also remove shower trim and straight to the shower valve to see if that was the cause of the leak after testing that it was not also filled up the soaker tub in the master two towns and drained it as well did not find a leak on that either after cutting the two holes in the ceiling located in the kitchen/dining room area and finding some moist After running the shower for 15
Pull toilet that is backing up along with the shower and tub in master bathroom, upon arrival to the house the customer stated that the toilet head back up along with the shower in the master bathroom at this time after providing upfront pricing options the customer chose to go with pulling the toilet and using the cable drum machine to clear the blockage at this time the toilet was polled the machine was ran approximately 20 to 30 feet inside the pipe when they hit the blockage blockage went down after the blockage was cleared the garden tub was filled up twice and drained and the two vanity sinks ran for approximately 10 minutes each along with the shower running 10 minutes as well also the toilet was flushed approximately 15 times after it was reset and caulked, also the fill valve in the master toilet was running so that was replaced as well at this time, and now everything is functioning properly as it should in the master bathroom nothing else in the house was having an issue
Upon arrival customer had made me aware over the weekend when I cleared a mainline blockage that he was interested in replacing his garbage disposal at that time I gave him upfront pricing and multiple options on the return visit today we proceeded to replace the garbage disposal with a half horsepower badger after the install a tested thoroughly and everything is functioning properly. After the drain clearing on Saturday offer to the customer courtesy camera and sewer locate and upon running the camera I did find a major belly located approximately 5 feet from city clean out I gave the customer multiple options and upfront pricing on this item he will discuss with his wife and let us know as far as scheduling and utility location Nick pleasants Apex,nc
Run large auger through cleanout Upon arrival customer made me where we had a mainline stoppage I found that the stoppage was able to be cleared from the clean out on the exterior of home. I gave the customer multiple options and upfront pricing including garbage disposal water heater and mainline stoppage at this time we cleared the blockage and everything is functioning properly Nick pleasants Apex,nc
Cap dishwasher line Upon arrival customer made me aware that he was looking to re-drain underneath kitchen sink, replace three angle stops, install dishwasher customer supplied and installed customer supplied garbage disposal. At this time I gave the customer multiple options and upfront pricing and will let us know before we come back next Thursday which items he chose
Use drill snake to clear sink blockage and replace tubler and basket strainer in upstairs kitchen sink