After arriving to the home, the homeowner made me aware of how their electric water heater keeps tripping the breaker. The home is approximately 6 years old. The water heater is located in the garage, near the breaker panel. I attempted to reset the breaker, which the breaker just tripped back. After looking further into the issue, I was able to determine the upper thermostat had gone bad, and the lower element showed no signs of continuity. I gave the homeowner two options for getting hot water restored, however we did not decide to move forward with work. The homeowner has a contract with Duke Energy which should cover repairs for free. He is going to call them, and get that on schedule which could take a few days.