Nathan explained the options and cost for repair of my leaking water supply line clearly and completely. Although I haven’t decided yet how to proceed, getting an estimate was convenient and straightforward.
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Bathroom renovation job was finished in two days and Chris C. was definitely an expert. Super nice and answered all of my questions.
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I have been waiting for nearly three weeks for service of a failing sewer pump by an established local firm that I used for years. When they came, without much trying they suggested somebody else needs to pump out the stuff and they will come a week later. So, I called Quality Service Today, and they (Aris and Garrett) came within two hours, and in 5 minutes found out that the pump was OK, just blocked, activated it, made the thing running in another 10 minutes, inspected the whole system and gave recommendations for further repairs. Competent, willing, and efficient. Not necessarily very cheap though, but who is, these days.
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Had some work being done at my house today and the guys accidentally cut our water line with their trencher. After I shut off the water at the meter, I started calling local plumbers for an emergency repair. I left a message for one and was told by the next one that they could only come tomorrow. I then called Quality Service Today and spoke with Jennifer. After a short wait, she told me that someone could be here between 3:00 & 5:00; was 2:20 at the time. Jeremy texted me within 10 minutes and was here by 3:15. He got our water line fixed quickly. Jennifer and Jeremy were both great. Highly recommend this company!
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The technician was very knowledgeable. He explained everything to me and gave me a serious of options to chose from as well as the costs of each option.
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Chris went above and beyond trying to avoid the cutting of floors and extra drywall while replacing pipes. Totally impressed!
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Great to work with. On time and worked two long days to complete the job. Thanks!
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Jeremy Sheppard 11-16-22 Upon arrival I met with the technician that is installing the new septic tank, i then began to pump the tank clean and clear of any liquids or solids so that the septic installer could demo and install the new septic tank, after completion of pumping I cleaned up all tools and materials. Day one -pumped tank empty of all sewage -dug down on both sides Due to time and late start stopped at that point Day two -crushed tank and removed all debris to trailer to hall away -Leveled bottom of hole -placed tank in hole and hooked up inlet and outlet then tested -back field tamping every 12 inches -put out grass seed and straw Will return in one week to check land scape Install new 1000 gal Polly tank Install 2 risers on each lid
➖New quarter turn angle stop ➖Minor rebuild on toilet Upon arrival to the home the homeowner made me aware that the toilet would randomly flush on its own as well as scream at you every time you flushed it. upon further diagnosis I came to the conclusion that the fill valve and flapper her we’re both mad and needed to be replaced. I then proceeded to give the homeowner upfront pricing and options to get the issue fixed today. I began by shutting off the water to the home and removing the old gate style angle stop and installing the new quarter turn angle stop. I then proceeded to drain all the water out of the back of the tank and replace the flapper and the fill valve as well as the supply line. Once I was finished I turn the water back on to the home and proceeded to test everything thoroughly to make sure that everything was working properly. I also cleaned out the pop up assembly for the upstairs hall bathroom.
Upon arrival to the home homeowner made me aware that he was having an issue with an upstairs bathroom faucet leaking constantly and no longer turning on or off. The customer stated that the other Faucet was also no longer working and that he would like to get them replaced. Upon further diagnosis I came to the conclusion that both faucets were broken and needed to be replaced. I began by giving the customer upfront pricing and options to get this issue resolved. The homeowner has decided to have me replace both faucets and has paid a 50% deposit for the time being because the new faucets have to be ordered. The office will get in touch with the homeowner as soon as the faucets arrival date is known .
Disconnect and remove cracked toilet Install new budget contractor grade toilet Upon arrival customer stated that they had a leak on the toilet. Checked pressure on home, pressure at safe level of 50 psi. Inspected toilet and found toilet was cracked from overtightening of tank to bowl bolts. Gave customer multiple options on replacing toilet, customer chose to have budget toilet installed. Proceeded to disconnect and remove old toilet from floor. After old toilet was removed inspected flange and found flange to be cracked on one side. Installed repair flange to fix cracked spot. After flange was repaired proceeded to set new toilet. After new toilet was set, restored water pressure and flushed toilet multiple times to check for leaks, no leaks found. Caulked around base of toilet and cleaned work area.
Upon arrival customer stated they had issues with low water pressure at laundry machine and bathroom faucet. Checked pressure to home, found water pressure to be at 40 psi. Customer said that washing machine would throw a low flow code. Adjusted PRV to increase pressure to 60 psi, tested washing machine, washing machine running fine. Inspected upstairs bathroom faucet, found supply stops to be old and not cutting off all the way. Hooked up supply line to supply stops and ran water into a bucket to test pressure, pressure was fine coming out of supply stops, indicating that issue was in faucet itself. Customer said he would replace faucet himself but would like a quote on getting supply stops changed out. Gave customer multiple options on repairs. Customer has to go to work but will contact us when they are ready to have repairs made. Emailed options to customer and collected 69$ dispatch.
Upon arrival to the job site we were made aware that this is a new construction build, I let the homeowner know that this is outside our scope of work and we generally do not do new construction so this time we will not be providing any quotes for this job
Upon arrival to the trailer park we took a look at the scope of work, after contacting Adam and talking with the part manager the park will have to call a commercial well company to get this issue resolved and it is outside our scope of work so this time we are not doing any work
Shut off the water to the property and drain the system Cut small access hole through sheet rock Cut out the existing main shut off valve, and install a ball valve in its place Check over work upon completion to ensure proper install and no manufacturer defects Replace stop valve behind toilet While the water is off, cut out existing stop valve, and install next 1/4 turn compression style stop valve, and reconnect the toilet Test fixture after install to ensure proper function and no manufacturer defects 90 day warranty We were called out today because the customer had shut her water off using an old gate valve, and the valve got stuck in the closed position. Upon arriving at the home, the homeowner informed me that she turned the water off to the property in order to install a bidet, and afterwards she couldn’t get the water back on. I explained to the customer the troubles related to those old gate valves, and informed her that we could replace it for a ball valve which is
➖Run drain machine through kitchen sink drain in attempt to clear blockage Upon arrival to the home the homeowner made me aware that they were having an issue with the kitchen sink not draining properly. Also if you run the garbage disposal in the main sink it shoots water out of the drain of the runoff sink. Upon further diagnosis I came to the conclusion that there was a blockage in the line. I then proceeded to give the homeowner upfront pricing and options to get this issue fixed today. The homeowner decided to have me go ahead and do the work to get the issue resolved. I began by disassembling the tubular underneath the main sink. I then ran my dream machine down the line until the blockage was cleared. Once the blockage was cleared I reassembled the tubular waste piping and tested everything thoroughly. Everything is draining properly at this time.
Upon arrival I spoke with the homeowner and he made me aware that he was doing the normal septic maintenance, after further evaluation i then gave multiple upfront options and prices, after signature approval on pumping up to 1000 gallons and agitating so that the tank can be cleaned properly, i then began to agitate the tank, after agitating the tank i then began to pump the tank clean and clear of any liquids or solids, After completion of pumping the tank i then added the enzyme treatment at no charge and cleaned up all tools and materials. - pump up to 1000 gallons - agitate so tank can be cleaned properly
This price includes installation of 100 foot of new three-quarter water service from the meter to the home, there is a main shut off box located outside of the crawlspace where we were tied back into, we will handle the 811 locate to ensure we do not hit any utilities and any grass that is disturbed will be filled back in properly buried and put seed and straw over it, after all the work is completed everything will be put back into North Carolina code requirements After arriving to the home, I made the homeowner aware of how we were going to run a new 3/4” water line service from the meter to the meter box outside the foundation of the home. We began by exposing the meter provided by OWASA. Digging about 18”-24” around the meter and removing the meter box. We were unable to locate the water line which ties into OWASA yoke on their meter. We began trenching tight to the retaining wall and ran a trench down the driveway to the meter by the foundation of the home. This trench was kept
-replace flapper and fill valve in down stairs toilet -replace flapper and fill valve in upstairs toilet Upon arrival customer explained that she has two toilets in home that are not functioning correctly after looking at both toilets gave customer options and she decided to go wit( option 3 Turned water off to both toilets and replaced fill valve flapper and supply line on both toilets when completed turned water back on and tested everything is now working properly with no leaks
Upon arrival to the home I spoke with the homeowner about doing a 65 point home inspection. I then proceeded to crawl around in the crawlspace and take pictures of all the drains and make sure that everything in the house was flowing properly as well as checking that all of the drains are were on grade. I also checked all of the fixtures in the home as well as the drains inside the home to make sure that everything was draining properly and that there were no leaks. I also dye tested all of the toilets to make sure that none of them were running. All of the toilets in the home passed the die test. I also inspected the 80 gallon water heater and made sure that it was performing properly. Everything in the home seems to be in good condition.
Upon arrival to the holiday I talked with the homeowners about getting their sewer pump that is broken replace located outside of the basement of the home, after talking with the homeowners and go over options they thought the price was a little too hard after calling Adam and having him talk to the homeowners as well they still were unable to make a decision on what I wanna do so this time we’re not proceeding with any work
Cut out the existing temperature mixing valve on downstairs water heater Install new mixing valve, and reconnect existing supply piping there at the water heater 90 Day Warranty We were called out originally because the homeowner noticed standing water on the floor of her water heater closet. My inspection of the area revealed that the temperature mixing valve was leaking from one of the unions. We offered to replace it, and Mrs. Reamer agreed, and we’ve come back today to perform that work. I shut the water off the to property and drained the entire system. I then cut out the old mixing valve, and installed a new one, along with new unions and pex fittings. After turning the water back on, and building pressure in the system, nothing is leaking anymore. Payment for today was collected via check.