Dispatch fee Upon arrival customer made me aware that she had a handyman put in a bronze Moen faucet, I determined that the Faucet that was purchased is defective, the customer is going to purchase a new faucet and contact us when she receives it for installation. At that time she will be able to return the old Faucet,I let the customer know that the dispatch fee will be credited as long as work is performed within 30 days. I also check the water pressure to the home and found it to be roughly 50 psi Nick pleasants Chapel hill,nc