Upon arrival I waited for customer to get home from work and when he arrived he explained his issues and concerns Shower in down stairs guest bathroom draining into crawlspace found that when home was built it was never hooked and is roughly 10 inches off Tested all 5 toilets in home and found that 2 of have fill valves that are not shutting off all the way down stairs half bath and upstairs master bath toilet in master also has a half pitch squeaking sound when washing machine is running washer it self is fine Customer also pointed out that he need the drain pan hooked up to the drain under it Provided customer with five options that would take care of his issues after talking about each option he and his wife requested customer supplied pricing for toilets so I provided them with two customer supplied options They will decide if they want to move forward with replacing all five toilets or just the two that are giving issues and will give us a call to let us know Flush six year ol