Upon arrival to the home the homeowner made me aware that they were having an issue with half of the house not draining. Upon further diagnosis I came to the conclusion that there was a mainline stoppage on one side of the house. I presented the homeowner with upfront pricing and options to get the issue resolved today. The homeowner decided to go ahead and have me do the work. I began by running my drain machine down the mainline clean out until the blockage was cleared. After I confirmed that the blockage was cleared by then proceeded to go in the house and run all of the water in the house to make sure that everything was draining properly. The office will call the homeowner in the morning to schedule a time for our drain specialist to come out and camera the lines.