➖Hand auger toilet and attempt to clear the blockage ➖service partner plan Upon arrival to home the homeowner made me aware that they were having an issue with the downstairs toilet not draining properly. Upon further diagnosis I came to the conclusion that the toilet was indeed clogged and that it was a singular issue and not a mainline stoppage. I then proceeded to give the homeowner upfront pricing and options to get this issue taken care of today. The homeowner decided to have me go ahead and do the work to get the issue resolved. I began by hand auguring the toilet until the blockage was cleared. Once the blockage was cleared I tested everything thoroughly to make sure that everything was draining properly.