Overall Experience
Quality
Price
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Arrived at property and met with homeowner. Homeowner made me aware that he just purchased this property for his daughter who has recently moved here from out of state. Current tank at this location is full of roots and is already started to collapse. Quoted replacing mainline from home to tank along with a new tank, unable to locate the drainfield due to not having access to the other side of the tank. Homeowner made me aware that since this is a project time, he will need to send over to his banker to add in to the estimate for the repairs for the home stated that he is going to talk to him today, I will need to follow up with him either tomorrow afternoon or Wednesday morning after him in the banker, have a chance to sit down and review everything.
Upon arrival I informed Jennie of the procedure and what to expect from me during the 65 point inspection. After begging my inspection and doing a thorough evaluation it was discovered that the shut offs under the bathroom sink and kitchen sink leaked from the packing nut slightly when adjusted/turned off. They did function properly and turn the water off how ever. It was also discovered that the T&P valve on the water heater was not functioning properly, made Jennie aware of the urgency correlated with replacing that. She stated at this time they’ll “live with it” in reference to all options provided to her today. Flushed water heater to ensure sediment was flushed/rinsed out of the water heater.
Install new main sewer line from the septic tank to the home with clean outside of the foundation (23ft of pipe) Upon arrival confirmed with customer work to be completed. After confirming work to be completed, started digging up sewer line outside of foundation. Tunneled under concrete pad to expose 4” PVC pipe. After pipe was uncovered outside went into crawl space and dug up pipe at penetration. After all pipe was exposed, cut out section of PVC pipe that was affected by root ball. Replaced with 4” PVC pipe , installed two way cleanout outside of foundation. Connected pipe to existing PVC in crawl space. After pipe was connected, ran water to test for leaks, no leaks found. Backfilled ditch, tamped dirt around pipe to secure in place.
Upon arrival to the home today I camera the line from the septic tank to the house, at 23 foot inside the pipe I found a root blockage, after talking with the homeowner provided upfront prices and options for her she chose to go with getting that main line replaced from the septic tank to the inside of the home in the crawlspace, we will be returning on Thursday to do that we will also be installing a clean out next to the foundation of the home so that if any problems in the future does arise we will have easy access to run a snake through versus digging up the septic tank and having to pull the lid and go through there
➖run drain machine through septic tank drain to clear mainline blockage Upon arrival to the home the homeowner made me aware that the toilet would gargle every time she ran water in the washing machine as well as it would back up into the shower. I began by digging up the septic tank lid to make sure that the tank was not full. The tank was not full. Upon further diagnosis I came to the conclusion that there was a mainline stoppage. I’ve been proceeded to give the homeowner upfront pricing and options to get the issue resolved today. The customer decided to have me go ahead and do the work to get the issue resolved by began by running my drain machine down the main line until the blockage was cleared. Once the blockage was cleared I tested everything thoroughly to make sure that everything was draining properly. I pulled back a considerable amount of roots on the cable which I Believe we’re causing the stoppage issue. We have scheduled for our drain specialist to come back out and ca
➖Replace gate style shut off under home with quarter turn ball valve ➖Replace main water line from the meter to the house ➖ Installation of thermal expansion tank and pressure regulator with new service ➖ Properly backfill excavation site and cover with seed and straw ***1 year can’t write a check warranty*** Upon arrival to the home the homeowner made me aware that they were having an issue with a leak somewhere in the yard. Upon further diagnosis I discovered that the main water shut off underneath the home was not working properly. In order to properly diagnose where the leak was I had to replace the old gate style valve with a new quarter turn ball valve in order to be able to isolate the issue. Once that issue was corrected I diagnosed that the issue was somewhere in the yard. I proceeded to then give the homeowner multiple upfront prices and options to get the issue resolved. The homeowner decided to go with option five which includes replacing the main water line from the me
Customer called us out to replace a ball valve on her pool system. After looking over the system, we noticed that dwv piping was used instead of schedule 40. We also noticed one ball valve which was completely broken, and another which was very stiff, and I wasn’t able to turn it for fear that it would also break. We provided the customer with three options for repair. We did not agree on a repair option today, we will email the options which will be good for 30 day. Dispatch fee was collected via check.
After arriving to the property the homeowner made me aware that previously there has been damage done to the drainfield for the septic system and that since then the county has came out and located a separate drainfield on the property that is pre-existing and he has had the septic system connected to it and currently is not experiencing any failure but is looking into possible service should there be an issue with the drain field, as well I have provided upfront pricing for installation of various water systems, the pricing given currently is somewhat vague and may change depending on where the homeowner chooses to place the system
After arriving to the home to assess the outdoor fixture on the rear of the home installed by us approximately two years ago, my findings were that the faucet is leaking from the vacuum breaker due to freezing via leaving a water hose attached during the colder months in the year, the two year warranty on the service is a warranty towards manufactures defect and workmanship failure, given that freezing voids manufactures warranty this item is no longer under warranty, that coupled with the fact that Caswell County is outside of our service area now this is no longer a service that we will be offering at this time Adam Hill 336-260-7996
Includes: -diagnosis of all exposed well components -emergency dispatch fee Includes: -pull well pump to diagnose no water issue -emergency dispatch fee Includes: -new 1/2 hp well pump 230v well pump -40 foot new well pipe -40 foot new well wire -new sanitary well seal After arriving to the home the homeowner expressed that they have not had water today, after presenting upfront pricing for diagnosis and gaining approval I proceeded to determine that the pressure tank is waterlogged as well as the well pump not pumping, after extracting the plants in the ground I provided upfront pricing for getting the system back up and running, after getting approval I proceeded to install a new half horsepower 230 V well pump as well as approximately 40 foot of new pipe and wire as well as a new sanitary well seal followed by chlorination of the well and lowering the new pump pipe and wire in the place, I then proceeded to make the necessary water and electrical connections followed by returning
Includes: -performing complete above ground diagnosis of all accessible components of well system After arriving to the home the homeowner may be aware that she has had no water pressure for approximately three weeks, after a brief overview of the system I presented upfront pricing for both diagnosis scenarios, after gaining approval I proceeded to diagnose the system and my findings were that the pump is operating correctly and drawing the correct amount of amps, the pressure tank is becoming waterlogged and the whole home sediment filter is clogged up, after replacing the sediment filter cartridge as a courtesy to the homeowner I proceeded to offer upfront pricing for replacement of the pressure tank, at this point the homeowner is going to call back in to schedule Work once funds become available