Had open communication with us every single step. Very polite and finished the job quickly.
Very professional and has knowledge about his work. Very informative on what is needed to be done.
Repair of toilet was five star!!
excellent serviceman did good work for me
After our sewer backed up I contacted Restore Plumbing since I had used them once before and was extremely impressed with there customer service and professional and friendly plumbers. This time was no exception, from my call with speaking with Erika to the plumber (Dan R) I was extremely impressed. The last time they were here we had Tom who was GREAT! He checked everything, explained the situation and took care of the problem. Dan R, addressed our sewer backup and he also checked everything out, explained what was wrong and explained my options in regards to addressing the problem. He made sure I understood the situation, what needed to be done and listened carefully to my questions and concerns and addressed each of them professionally and with great customer service. We set up appointment for the work to be done and Dan R & Chris arrived promptly on time, repaired the problem and made sure I knew what was being done. They were very neat & clean while working and made sure everything was taken care of before they left. I highly recommend Restore Plumbing and they will be my plumbers from now on.
I made an appointment through Erika which was a great experience. Someone who actually answers their phone instead of letting it ring through to voicemail. Erika was very pleasant and patient while we worked through my schedule in order to find a date/time that works for me. I thought this was a little strange because most places want you to work around their schedule. Restore worked around my schedule. Then...*I* had to cancel and reschedule with them. Again...no problem in coming up with a new date/time. Dan was very professional and called before coming to the site and arrived within 20 minutes of the appointment time. He performed the basement repipe quickly and professionally, removing 80 year old galvanized and installing new PVC drain. After repairs, he explained everything that was wrong with the old and the benefits of the new drain system. I no longer have washing machine drain water backflowing into my utility sink.
Super nice knowledgeable and punctual .
Pumping a basin
Testing our system
Update older plumbing to restore proper function and prevent future needs for repair.
Thermal imaging; through thermal imaging we can narrow down problems areas; in this case a hot water line is leaking under the slab of the home, the bright colored areas are warmer than the surrounding areas narrowing down the area of the leak.
Pull and reset toilet.
Shower trim and cartridge
Testing the system while in office
Kitchen back up
50 gal water heater
Replace an older water heater that was registering system faults and failing to produce hot water.
Whole home copper recipe with new shower valve
Power clean kitchen sink drain to remove blockage.