Overall Experience
Quality
Price
Convenience
We have a very old home and our basement was backing up. Restore came highly recommended by several people thru an Elgin FB group. Jake called 15-20 minutes away. He had to snake our drain and showed us video of the clog and again without. He also laid out 2 courses of action to take to correct the issue longterm as well as what we could be doing shorterm to prevent our drain from backing up. Professional, friendly and informative.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Thank you for your quick response to our plumbing issue. I appreciate your perseverance in getting the job done!
Overall Experience
Quality
Price
Convenience
I appreciate the call beforehand and the knowledge that Jake had when asked about various aspects of the water heater. Thanks to all for helping out!
Overall Experience
Quality
Price
Convenience
Overall very satisfied with my experience working with Restore Plumbing. Very good first impression with scheduling an appointment with reception. When Scott arrived to provide an estimate, he was very helpful in answering all of my questions and provided me with a range of options for replacing our water heater. Even after we wrote the check, Scott still answered follow- up questions. There was an issue with ordering the new water heater and Restore picked up the difference to get me a nicer model so that they could still meet my timing needs. I can't say enough about how great this experience was compared to my prior plumbers.
Overall Experience
Quality
Price
Convenience
Scott put my mind at ease and reassured me that my plumbing issue would be fixed! He took the time to explain and point out the problem. In addition, he encouraged me to watch his work so I could better understand my problem!! Scott worked quickly to repair the problem! I would definitely request for him if another issue arises!
Overall Experience
Quality
Price
Convenience
Scott was friendly and knowledgeable. Very easy to work with. Gave us options and did the work that we chose. Very satisfied.
Overall Experience
Quality
Price
Convenience
Dan was very professional, quick, and easy to talk with. Awesome service man. Not happy with the price.
Overall Experience
Quality
Price
Convenience
You can’t ask for more than on time arrival, pleasant service and great prices. I will continue to use them. Dan is great.
Overall Experience
Quality
Price
Convenience
Installed a new water heater due to the old one leaking.
Repair a water supply pipe that was leaking between floors to prevent further damage to the home.
Remove drinking fountains and replace with an automatic touch-less bottle filler to provide safer drinking water.
Install a touch-less water bottle filler to promote a safer drinking water supply.
Power Rodded main drain to restore flow for the entire house.
Replace an older water heater that was leaking in the basement. Convert the system to tankless to improve the cost efficiency.
Remove buildup of flushable wipes and identify age related buildup of the piping to be the root cause.
Repair a leaking toilet that was causing an inflated water bill. Also service the main sewer system to remove blockages.
Installed iron filter and water softener to improve the water quality.
Replace mounting seals and connections to stop a toilet from leaking between floors.
Removed foreign objects causing a blockage at the laundry service sink.
