Once we signed the contract and the project started the communication started to diminish. Whenever I would call with a simple question or concern I was made to feel like a neurotic client. If you are a "do it yourself" kind of person this is not the company for you. You would be better off doing your homework on pool equipment to make sure you are getting quality work done and going with a more customer service friendly company. Be prepared to pay AT LEAST $5,000 more than what is quoted for a pool cleaner and pool maintenance company to get you started.
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Working with Backyard Oasis building our dream pool was an amazing, no stress experience. From the beginning of the process when Vance handed a spray can to us and told us to draw the pool on the grass in our backyard (we chose a free-form pool) to the end when he took so much showing me everything I needed to know about taking care of my pool while allowing me to take copious notes...it was just a good experience. While building, they were respectful of our close neighbors. We knew everything that was happening every step of the way. They even helped us with advice on palm trees that could survive in our climate. Now, we have a beautiful backyard oasis that we just can't believe. We recommend them to anyone and everyone that talks about wanting a pool. They are just a pleasure to work with as well as really great at what they do.
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The thought of building a pool was scary and overwhelming! From the time that I contacted Backyard Oasis, that all changed. Vance Willis came to the house and helped me understand the process and what to expect. He took me to some of their houses that have had pools built and that was helpful. That helped really figure out the features that I wanted. The most impressive part is the training that I was given in order to properly maintain the pool. I can't imagine having any other company build my pool!
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Backyard Oasis is a first class pool company. From the beginning they were very professional in providing a comprehensive and fair bid, and they met the initial quote with no added expenses or adjustments. They also met their time schedule and the final product was the highest quality. Highly recommend.
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Backyard Oasis Pools are a reliable and dependable contracting firm. Their experience and knowledge is second to none in the triangle area. It is always a pleasure working with their team.
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We've enjoyed great service from BYOPools since 2004, they built two pools for us!
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Backyard Oasis Pools was totally professional and easy to deal with from start to finish. We couldn't be happier with the final product. They've been super helpful along the way and the pricing was very competitive with other companies out there. I would recommend BYO Pools to anyone who wants to create a super fun place to relax and cool off in their backyard!
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Backyard Oasis Pools did a fantastic job for us! They built our pool, and whenever we need help, they respond in a timely and professional way. I highly recommend them!
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Modifying an existing swimming pools to meet new family design ideas.
Renovating existing swimming pools to meet your family needs.
Consult w/ Environmental on Residential Swimming Pool
Perry Residential Swimming Pool Raleigh, NC. 27514
Custom designed & constructed residential swimming pool
Custom Designed & Constructed Inground Residential Swimming Pool
custom designed & constructed inground concrete swimming pool
custom designed & constructed concrete swimming pool
Custom designed & constructed concrete swimming pool
Custom designed & constructed concrete swimming pool
Custom designed & constructed residential swimming pool
