The service person that works on my pizza ovens is a true professional! Prior to owning a restaurant I was the service manager of a 100 person service department… And I can tell you this man is a rare find!
Response from K&D Factory Service Inc.:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
Arrived at location on 7/27/22 - Inspected unit. Customer stated pilot not staying lit. Replaced thermopile and tested unit. Pilot now staying lit. Unit ok for use.
Arrived at location on 4/11/22 - Bottom oven found unit did fire up I checked micro amps ok at 3.9 just pilot and 5.9 with the burner on .I checked the air tube pressure is ok at .65 to 69 inwc .I did tighten the burner ground in the ignition module .fan belt appears ok. Ran unit and it did keep working with no problems. Checked ops. Ok ready to use
Found signs where the fit vacuum breaker on JAC Dishwasher has been leaking. found the final rinse is working now. I will obtain a final rinse solenoid and 2 vacuum breaker and return. I did clean the wash tank float switch assy. Gus is not here today. I will obtain parts and return. 3/10/21 Arrived on site and installed replacement vacuum breaker on left of unit and solenoid valve on right of unit. tested unit ok for use and no leaks.
Replaced Under Counter Refrigerator door gasket
Went to second floor and Ice Machine breaker was off on unit. Asked help center to call maintenance since breaker was off and breaker box was locked. waited over 30 minutes and tried calling again with no answer. Found maintenance and got them to unlock box. Unit made ice but was too thick. Found screws on water distribution tube loose. tightened and unit made ice still thick. Adjusted ice thickness probe and started again and water was overflowing from water reservoir and high water sensor was not sensing water. Cleaned and adjusted thickness till correct. Unit is working now but I still ordered a new water sensing probe which will be at united Lancaster tomorrow. 10/11/19 Replaced water level probe and unit filled and dropped ice properly and is working properly at this time.
arrived, stated Convection Oven unit not working properly, flame starts then goes out several times. checked over unit, removed front cover, had to drill out and grind out screws to remove cover. inspect module, disassemble and inspect solder joints on module, OK. inspect flame sensor. check micro amps off sensor. 2.6 micro amps, OK. check gas pressure, was slightly low, did adjust up. unit is operational at this time. could be a module failing. informed customer to let us know if issue returns, then we will need to order module.
Arrived and found belt burnt and spun. Did remove rear cover. Bearing and motor spin freely. Will obtain new belt and return. 2-1-2017 Returned and installed new belt. Turn on. Pilot now lights. Power to cycling valve but no gas to main burner. Will get valve and return. 2-1-2017 Returned and removed cycling valve. Install new valve. Turn on. Heat up. Now main burner on. Heat up to set point. OK to use.
-Found condenser coil clogged & condenser fan motor isn't working. Will order condenser fan motor part # 67025. - Replaced fan motor. Unit has a small leak in high side. Will return and it also needs charged 09/21/16- Byran - Found leak at filter drier so I replaced it. Pulled vacuum on system and added refrigerant. Unit is now cooling 09/29/16- Matt