Response from K&D Factory Service Inc.:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Overall Experience
Quality
Price
Convenience
the guys are always helpful
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
today service repair work is expensive and I understand the costs. I would like to see a discount or wave travel $$ after we have 'X' amount of service calls. something like (unfortunate) frequent flyer program.
Overall Experience
Quality
Price
Convenience
Ice maker having issues. Tech complained of poor water PSI. GF staff checked water source finding no isues. After discussing issue with tech, he deciced to relpace PSI gauge. new gauge showed great water PSI. too many reoccuring repairs for same issues
Overall Experience
Quality
Price
Convenience
Commercial Soda Fountain Installation. A restaurant aimed to expand its drink offerings with a new soda fountain. Our team efficiently planned the setup, positioning the dispenser optimally and connecting syrup lines, CO2 systems, and tap lines. Rigorous testing ensured precise pours, consistent temperatures, and smooth operation, enhancing the restaurant's beverage service.
Commercial Water Filtration System Installation. Our team arrived at the client’s location and began the process of installing a water filtration system in their commercial kitchen to aid in removing contaminants from the water at the establishment. After the installation, we tested the new water filtration system to confirm that it was removing unwanted contaminants from the client’s water. With the new water filtration system in place, the business can rely on fresh and clean water anytime!
Commercial Kitchen Appliance Installation. Our team arrived at the client’s business to install a new rethermalizer in their commercial kitchen to aid in reheating food in the kitchen. We carefully placed the new appliance and hooked it up for the client. We then tested the new appliance to ensure it operated well for the client. The new unit is working great!
Arrived on, 7/18 Jerry- Unplugged unit, lifted up grill plate and removed old t-stat. Installed new t-stat and reinstalled everything. Unit operational and ok.
Commercial Heat Lamp Repair. A commercial client’s heat lamp bulb was flickering, diminishing its effectiveness. Our repair expert promptly replaced the flickering bulb and carefully inspected the wiring for any anomalies, ensuring steady and reliable heat output for food warming.
Commercial Food Prep Equipment Repair. A commercial client called to inform us that its vital food prep station's motor was emitting unsettling noises. Our technician diligently disassembled the unit, meticulously lubricated the motor's bearings, and carried out a comprehensive inspection. The motor's smooth operation was restored, enhancing the kitchen's food preparation workflow.
Commercial Slicer Repair. A commercial client called due to their slicer's dull blade affecting precision and efficiency. Our experienced technician arrived and skillfully replaced the worn-down blade, ensuring precise slicing for food preparation and contributing to smoother kitchen operations.
Commercial Kitchen Equipment Repair near Springs Ave. When a commercial client experienced issues with their griddle, they reached out to us for repairs. I quickly arrived at their establishment and examined the griddle. It turned out that a faulty thermostat was causing the problem. I replaced the thermostat, conducted temperature tests, and confirmed that the griddle was functioning perfectly. The client was pleased to have their griddle back in operation for their busy kitchen.
Commercial Kitchen Equipment Repair near N 4th St. A client contacted us for assistance with their malfunctioning commercial food processor. Upon inspection, I identified a problem with the motor. I replaced the motor and tested the food processor to ensure it was working smoothly. The client appreciated the prompt repair, as it allowed them to continue their food preparation without interruptions.
Commercial HVAC Installation Service near W Lincoln Ave. We were contacted by a commercial client in need of our assistance installing a new HVAC system for their building. We discussed options with the client and then arrived at the determined date to install the new HVAC system. We carefully installed the new Lennox rooftop HVAC unit in accordance with the manufacturer's specifications and installed the ducting in the business. After the installation, we tested the new system for quality assurance and instructed the client on how to operate it. The client was grateful to have a reliable HVAC system for their business before the summer gets here!
Food not getting as hot as it should in a commercial microwave. The microwave is turning on but not heating. Checked the door switch interlock and found it was faulty. Replaced the component and the food is now heating.
Arrived at location on 3/18/22 - Tighten sight glass. Was loose. Completed. Water filter leaking needs quote. Steam valve at kettle leaking again. Wants better valve.
Arrived at location on 10/19/21 - Replaced thermopile in right fryer and center fryer. Set both to 500 mv. Right fryer at 185mv with burner on, center fryer at 235mv with burner on. Both working at this time. Completed.
Arrived at location on 10/4/21 - Found condenser fan motor bad, and both evaporator fan motors bad. I replaced all motors from truck stock and waited for unit to come down to temperature and is working properly at this time.
Arrived at location on 8/7/21 - Found fryer totally down, dropped panel and found that someone had attempted to jump out switch. Rewired correctly and unit power on. Turned on fryers and hood came on. Allowed vats to come up to temp. Ok for use. Will return with replacement power switch. Returned to location on 8/11/21 - Pulled fryer out, replaced drain pan switch. Verified operation, working now. Pushed fryer back in. Replaced power switch, new wire ends female crimp. Rewired to factory diagram. Verified hood on and fryers. Labeled wires also. Completed.