Commercial Kitchen Equipment Repair Service. Arrived at location on 6/16/23 - Unit was at proper temperature and cycled off when I arrived, I cycled unit several times with no problems, I found unit set at 34 degrees which I changed to 37, since air probe was a problem previously I recommend we replace probe, customer would like part ordered and replaced. Returned to location on 6/26/23 - Replaced control sensor and waited for unit to come down to temperature and is working properly at this time.
Arrived at location on 12/29/22 - While on-site. Noticed start button missing off the disposal by dishwasher. Ask manager and he said yeah. Needs fixed. It works. But he hardly ever uses it. Adam said order part. Call to ID part. Returned to location on 1/4/23 - Replaced start button on disposal by Dishwasher. Tested. Completed.
Arrived at location on 7/8/22 - Installed filter system and ensured no leaks, unit working properly.
Arrived at location on 6/20/22 - While on site for other issues Jessica asked me to look at the sink to the right of the sauté line. She also wanted me to look at the drain for the hot well at the right of the sauté line. Found cold water side leaking on the valve. Hot side didn’t look good either. The drain line runs very hot water down it and has disintegrated the drain valve. Went to APR supply in new Oxford and gathered all parts needed. They needed to order the TNS brass parts. They will be available for pick up tomorrow morning. Returned to location on 6/21/22 - Picked up parts from APR supply in new Oxford and drove to site. Made new drain line with new valve and installed. Replaced both sink cartridges and turned water on. There is no more leak at the drain line or the sink valve. The hot well that the drain goes to is deteriorating at the bottom and is leaking slightly. I advise Jessica on this so she is aware. Complete
Arrived at location on 6/1/22 - Upon investigation I found that the drain line hose was knocked out of the drain pan. I repositioned drain hose back into pan. Unit is running properly as of now.
Arrived at location on 5/18/22 - Replaced motor and hub on ice cream machine condenser, tested and is working properly at this time.
Arrived at location on 4/6/22 - Checked over unit is cooking now checked micro amp at 1.9. Is good. Checked temp is ok. Gauge is at green no pressure. Pulled apart is full of grease. Will need to order gauge then come back when not busy and take weight apart and clean. Returned to location on 4/22/22 - Pulled weight assembly. Cleaned all fittings. Went to put new gauge on, it’s defective. So put old gauge back on. Heated unit up, had my drop fries. Went to green, blew off as should. U it working fine. Completed. Returned to location on 4/27/22 - Replace defective gauge, 1st time out, new one was defective. So came back to replace. Completed
Arrived at location on 3/9/22 - Found drain pan frozen from unit being turned too cold, also condensation is accumulating on ceiling of unit because some gaskets are torn at corners and getting worn and magnet not sealing to cabinet properly, I thawed evaporator drain pan and blew out to ensure clear, customer is going to source gaskets themselves.
Arrived at location on 3/7/22 - Bottom pizza oven, pilot lit but burner would not light. Heated the mercury bulb with lighter, got it to fire off. Cleaned bulb. Adjusted pilot up higher. Cleaned pilot best could without taking chance of breaking bulb. Did not try to remove pilot or bulb. When do it breaks most of the time. Oven lit now. Working. If quits again will probably have to do the upgrade kit and new stat. Plus would replace the gas shut off valves that have vise grips on them now. Completed. Working at this time.
Arrived at location on 2/28/22 - The ice was too thick so I checked both floats and they were working. I watched unit fill at the beginning of the cycle and the water pressure was very high, and the reservoir overflowed. I was able to close the ball valve slightly to reduce the flow rate to the machine, and the reservoir filled to the proper level and then made a normal sheet of ice.
Arrived at location on 2/6/22 - Went to light pilots and not getting gas through pilot. Checked gas pressure on manifold and had no pressure. Inspected quick disconnect and found in poor condition and not having proper functions anymore. Also found gas regulator not letting gas through. Replaced regulator and quick disconnect and now am able to light pilots and burners. Found thermostat control for far right burner stuck on and has no control. This will need to be replaced. Also found knobs worn, broken and missing. Will obtain replacement thermostat and knobs and return. Unit functions at this time and ok for use. Returned to location on 2/21/22 - Verified model and serial. Right griddle, far right stat. Replaced stat control for griddle. Heated to 375, wants set to 200. No leaks seen. Put cover back on. Put on 4 new knobs. Could not collect payment. Completed.
Arrived at location on 1/17/22 - Box temp is 14 degrees but temp control is showing -19 Tempted probes and air probe and coil probe are bad according to temp and ohm chart in True booklet. Recommend replacing all 3 probes. Returned to location on 1/24/22 - Picked up parts and changed probes. Unit temperature dropped.
Arrived at location on 10/4/21 - Lit pilot only have 298 mv on thermopile. Cleaned pilot went up to 300. Will order thermopile. Brought up to temp tested ok. Returned to location on 10/5/21 - Installed new thermopile, started unit back up and allowed to come up to temp. Unit satisfied and pilot stayed lit. No further issues.
Arrived at location on 8/11/21 - Customer explained kettle is trying to light but it will not light at all, pulled side over and inspected wiring and module all look good. Flipped kettle and pulled flame sensor attempted to clean. Tried to start unit up and could see unit spark, then fire, then go out. I believe unit is not sensing flame properly. Need to order flame sensor to repair unit. Returned to location on 8/13/21 - Installed new ignitor and flame sensor, tested and verified operations. No further issues.
Arrived at location on 7/19/21 - Installed new filter system, checked for leaks, were none. Operation ok at this time.