1833 North Cameron Street
Harrisburg, PA 17103
(800) 932-0503

Local Reviews
for lebanon, pa


Job Locations
for lebanon, pa

Mark B.

Mark B. Job Checkin

Arrived at location on 8/3/21 - Installed replacement thermocouples, valve kits, safety valves pilot tubing and pilots. Tested unit ok for use.


Mark B.

Mark B. Job Checkin

Arrived at location on 7/20/21 - customer asked that I check over unit. I found all open burners working well and oven temperature in range.


Service C.

Service C. Job Checkin

arrived. customer stated Convection Oven unit wasn't heating. checked and found very weak spark and pilot struggled to stay lit. did replace pilot assembly and ignition module. unit is now igniting much better. pilot stays lit OK for use.


Service C.

Service C. Job Checkin

Arrived. checked and found Dishwasher top rinse arm missing. customer provided arm and retainer. obtained replacement e clip locally. reassembled unit but needs replacement bearing on top rinse arm. did delime unit and rinsed out after deliming. unit is okay for use until we return with parts. 11/14/19 Returned. shut unit down. replaced bearing and e clip. also tried replacing door glides and were incorrect. obtained part number from factory. will order and return. 12/4/19 Arrived on site and installed replacement door guides. tested unit, okay for use.


Service C.

Service C. Job Checkin

Found Steamer probe plate gasket torn and steam poring from gasket. found water filters clogged. I did replace the filters and removed the gasket and caulked the probe plate. found gauge glass washers are leaking. 4/15/19 Replaced the level probe assembly and gauge glass washers. I checked ops. okay, ready to use.


Service C.

Service C. Job Checkin

Prep Table: Customer states this is an intermittent problem of freezing product. Condensing coil was clean. Pressures were good with R134a system. Temps are cycling right now. Looks like temp controller is going bad and not tracking temps correctly all the time. Trista wants an estimate sent for the cost of replacing the temp controller.


Service C.

Service C. Job Checkin

While at location installing gasket I found Combi Oven temp probe in poor condition. I brought this to the attention of the manager to see if she would like to replace it and also explained it may not be warranty. She then called her district manager and explained the issue and she gave verbal approval to order part whether or not it's warranty. I will order part. 2/7/19 Arrived, shut unit down, unplugged, removed back cover and left side cover. removed old probe, routed in new probe, reassemble. okay.


Service C.

Service C. Job Checkin

After replacing probe, turned Combi Oven unit on, started heating right away before powering up. removed back cover, have amp draw at elements as soon as unit is plugged in. removed wiring to elements, checked all elements for opens, shorts, all check out ok. checked and found both heat contactor and latch contactor failing. was able to get heat contactor to pull out and was able to check operation of unit, will order new contractors. unit is NOT safe for operation. unit is down. 2-11-19 Arrived, slid unit over to access left side. removed access panel. dropped down latch contactor, label wires. found new contactor is too large to fit into same spot. correct part number was ordered (60127) but received wrong number (60128). will obtain correct parts and return, 2-13-19 Unit was off. spun unit 90 degrees on table to perform work. removed old contractors and replaced with new. wire for wire. reassembled unit and reinstalled in original location. tested unit. unit preheated. okay for use


Service C.

Service C. Job Checkin

Call Out- Beacon Walk-In Cooler unit was alarming for high temp and compressor off. Went on roof and unit was low on charge. Saw oil coming from service valve in front of receiver. Tightened cap and charged unit, need to return to replace valve. Tech will need a 3/8 ball valve with access port. Leak is on high side, must return soon. 12/10/18 Reclaimed gas and installed new ball valve. Pulled vac and recharged system.


Service C.

Service C. Job Checkin

Walk-In Cooler Beacon unit was alarming for high temp and compressor off. Went on roof and unit was low on charge. Saw oil coming from service valve in front of receiver. Tightened cap and charged unit .need to return to replace valve. Tech will need a 3/8 ball valve with access port. leak is on high side must return soon. 12/10/18 Reclaimed gas and installed new ball valve. Pulled vac and recharged system.


Service C.

Service C. Job Checkin

Found both Steamer compacts working, tested many times. Found pilot needs replaced, unit found in delayed ignition. I did clean pilot and burner top compartment. Will obtain part and replace. 10-12-18 Arrived, turned unit off, replaced pilot assembly. Turned units on, allowed to fill and heat. Both heat well. top compartment has ready light on. Bottom unit ready, light wouldn't come on. Checked and had no power at power switch or door switch, cycled power. Unit started heating again, ready light now comes on. Cycled several times, unable to get problem to occur again. Contacted factory, went through several checks. Unit is operating well at this time. Could potentially have been just a connection issue. Informed customer to call back if happens again.


Service C.

Service C. Job Checkin

Arrived, customer stayed, Oven unit wasn't working properly. Checked unit, ran test mode. Checked amp draw, all seemed to be okay. Preheated unit and unit never came out of preheat, after 30 minutes checked and IR element set to 9000 degrees. Called factory and they had me set to 1000. Unit came out of preheat right away, tested unit, cooked in it. Seems to be working okay at this time. Okay for use.


Service C.

Service C. Job Checkin

Arrived, disassembled. replaced lid spring on Mixer provided by customer, reassembled. lid now stays up, okay for use.


Service C.

Service C. Job Checkin

Arrived, stated slushy base leaking at bag nozzle. Inspected and found bad product bag leaking at nozzle. Replaced with fresh product bag, ran product pump, inspected for leaks, none found.


Service C.

Service C. Job Checkin

arrived. found unit off. Kevin stated unit just keeps filling sometimes and almost overflows. did find stand pipe clogged. cleaned stand pipe. also noticed cavity very limed up. checked solenoid and found it had some debris in it. checked strainer and seemed worn. did delime unit for customer and unit seemed to be working ok at this time. will obtain new strainer and return. unit is ok for use. 5/31/18 arrived. unit was off. shut water off to unit and removed strainer. installed new. customer had stated unit was still filling to much some times. pulled upper probe and cleaned. did have some scale build up. unit is working ok at this. if issue returns will need to replace probes. ok for use.