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This customer called in from Anderson, SC after being referred to us by her friend. I arrived at this property and conducted my full inspection. I found hail damage on all slopes of the roof, two window wraps, three window screens, facia boxing, soft metal on the roof as well as the shingles. I sat down with this customer and walked them through the claim process. They decided to file a claim with Travelers Insurance company. I am returning to this property next week to meet with the adjuster.