Bad communication.
Response from Mr Sprinkler Repair :
Ms Janet, Spent hours looking for the rotors that you wanted. Have several part stores trying to locate them. We told you in text message we were looking for them. They aren't made anymore. We apologize to you for bad service.
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Gabe (tech) was professional and easy to deal with. Explained everything. Great asset to the company!
Response from Mr Sprinkler Repair :
Thank you for taking the time to review your recent experience with Mr Sprinkler Repair, Mark. We are delighted to hear that you had a great experience with Gabe and really appreciate your kind words. He's an incredible asset to our team and we're very grateful for him! We appreciate your feedback, as it helps us continually strive to improve our services. We are fully committed to providing the best possible service and customer satisfaction so this means a great deal to us. Thank you again for leaving such a positive review of Mr Sprinkler Repair and we look forward to assisting you in the future!
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Gabriel did a great job
Response from Mr Sprinkler Repair :
Thank you for your kind review, Kimberly! We're delighted to hear that Gabriel did an excellent job and provided great service. Here at Mr Sprinkler Repair, we appreciate our customers, as well as the hard work of our talented team members like Gabriel. We are always striving for excellence in customer satisfaction and will continue to do so. We hope we can be there for your future sprinkler repair needs if they ever arise!
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Response from Mr Sprinkler Repair :
Thank you so much, Jeanette! We are delighted to have provided arrangements that met your needs. We take pride in ensuring that our customers and their sprinkler systems receive excellent care. We appreciate your feedback and look forward to earning your business again.
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Pablo and his team were fantastic! He was honest, respectful of our property and efficient! Excellent communication as he explained each step of the repair, cost and demonstration of using our new sprinkler system.
Response from Mr Sprinkler Repair :
Dear Bobbi, thank you for taking the time to share your experience with us and for rating us 5 stars! We’re delighted to hear that Pablo and his team did an excellent job in respect of servicing your sprinkler system. We put great pride in providing reliable and professional service at a fair cost to all our clients, so it's wonderful to hear that we exceeded your expectations. We're glad to know that Pablo provided you with clear communication throughout the process and you could understand each step. Your kind words are greatly appreciated, Bobbi, we sincerely thank you for being a valued customer of Mr Sprinkler Repair.
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I wanted to commend Antonio. He showed up on time, which I appreciated. He located the issue with my sprinkler system that was not working correctly. He quickly repaired the problem, put everything back as good or better than it was and everything now works great. Thanks for the great service!!!
Response from Mr Sprinkler Repair :
Hello Ron! We're thrilled to hear that Antonio did great work for you and exceeded your expectations. Thank you for letting us know how pleased you are with the service he provided! At Sprinkler Repair, we take seriously our goal of providing excellent customer service. We strive to exceed our customers' expectations in every engagement. It's rewarding to see Antonio has made a lasting impression on you. Rest assured we value all feedback and suggestions coming from all of our clients. Thanks again for the kind words, Ron! We look forward to continuing to provide top notch service in the future.
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Daniel and his teammate were respectful, communicated clearly what they were going to do, and went through troubleshooting showing me and explaining the malfunctions. The sprinklers were repairs and working properly.
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Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns