Overall Experience
Quality
Price
Convenience
Oscar explained everything that needed to be done and his crew arrived on time and got right to work. They did an excellent job of cleaning up in the areas they were working in. He and the crew were polite and friendly.
Overall Experience
Quality
Price
Convenience
Appreciate Mr Sprinkler Repair sending over a technician the day I called. Also appreciate the fact that the technician was flexible in timing allowing me the opportunity to get home from my work. As I expected the repair was quickly made. My only criticism of the technician is that without my prompting, he would not have tested the repair to ensure all was working as designed. Couple points regarding your business practices: 1) More and more companies are waiving the service fees if the customer agrees to move forward with the work. For a 15 min job, this cost me $252, which included the service fee and had a cash discount. I found this expensive as the bonnet and poppet part is typically less than $25. 2) I appreciate offering a discount for cash, but the fact that you do not accept debit cards is a bit perplexing in this day and age. Most people do not have hundreds of dollars in their wallets these days. Debit cards or Zelle/ Venmo/ PayPal/ Apple Pay are all viable like-cash options that have either no or minimal fees for businesses and make it simple for customers to pay in cash so you can avoid the credit card transaction fees. If fact, I was actually floored when I was told if I pay cash, I get a discount; if I pay with credit you will charge me 3.5% more. This is ridiculous. Build this into your pricing and give your customers ways to pay by cash that do not require green-backs. Because of these 2 items, I likely will call another company first before I reach out to Mr Sprinkler again.
Overall Experience
Quality
Price
Convenience
We were very pleased with all the work/repair done as well as some tips given to help us make small adjustments to the sprinkler heads ourselves if we need to adjust the spray. Great job. We will use you again if we have more repairs to be done in the future.
Overall Experience
Quality
Price
Convenience
Repair man was on-time, efficient, helpful, nice, and very reasonably priced. Definitely recommend them!
Overall Experience
Quality
Price
Convenience
He was very knowledgeable and professional. I want to use him again. He offered suggestions about watering flower beds and I really appreciated it.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Octavio arrived on time. He fixed all problems. He was efficient. I am happy.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
great service from Juan he explained everything on the bill that was fixed good
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I really wish all companies gave the same organized and quick customer service. They communicated perfectly. Octovio remembered my system, my name and told me everything that was going to happen. If they were a plumber, landscaper, etc I would use them.
Overall Experience
Quality
Price
Convenience
Jesus quickly diagnosed the problems and made the repairs. Excellent service at a fair price. Thanks!
Overall Experience
Quality
Price
Convenience
Octavio always finds the problem and explains what's going on to me.
Overall Experience
Quality
Price
Convenience
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns
Diagnostic, Inspect sprinkler system, check controller, valves opening and closing correctly, minor nozzle adjustments, checking for visual leaks and proper spray patterns