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I would like to highly compliment Laura who provided my customer service today. She was absolutely wonderful! Her demeanor, knowledge and professionalism are to be commended and made my experience with Service Electric made me realize why I am grateful to have this company for my cable and internet. If there is an award that can be given to employees for going above and beyond, Laura deserves this award.
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Jasmin was honestly THE BEST Service Electric Rep I have ever spoken to. After years of being a customer, it was so nice to have someone like her to help me. 5 Stars!
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Pat T. was extremely nice and knowledgeable and fixed our wi-if connectivity issues very quickly.
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I really enjoyed the switch to service electric. I used to have it a while back, but then switch to Xfinity where the service was undeniably. Yes the price was about $10 less expensive than electric for Internet but service electric price of $59 and some change is much better because of the individual service provided . I am so happy that I made the switch. Thank you again Laura for your personal care and help with my situation. It truly means more than you know God bless.
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Very funny and easy to chat with, thanks for making this a breeze!
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Pat was extremely knowledgeable, personable, well mannered and polite. He resolved the issue quickly and efficiently. Gave us an overall explanation of the process if we encounter it again and can’t get a repair guy quickly due to weekend or evening hours.
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He came on time, fixed the problem and was very pleasant.
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Pat He was a excellent technician he connected both televisions and found out the one remote did not work and gave us a new one
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Robert was knowledgeable and congenial. He fixed the problem within minutes. We couldn’t be happier with the results.
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I called this morning and the technician got here in less than a hour. Swapped out my old dvr for a new one and got it up and running right away. Couldn’t be happier with the service!
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Good morning, my name is Wendy and im with Service Electric in wilkes barre, if you would kindly give a review on our conversation it would be greatly appreciated, and I hope i was able to help you and answer all of your questions and that you were completely satisfied, thank you and Have a great day !!
It was such a pleasure assisting you with your phone port to SECTV. I was wondering if you had a moment to complete a quick GOOGLE survey on how the calls were handled? Thank you.... and have a Wonderful week! Marilyn
It was a pleasure speaking with you today. If you would take time out of your busy day to take a brief survey, we would greatly appreciate it. The survey is to rate the customer service representative, Laura, that took your call regarding the billing on your account. Thank you, and have a wonderful day!
It was a pleasure assisting you with your SECTV phone today. I was wondering if you had a moment to complete a quick GOOGLE review on how the call was handled. Thank you..... and have a Great week! Marilyn
It was a pleasure assisting you with your phone services with SECTV. I was wondering if you had a moment to complete a quick GOOGLE survey on how the call was handled? Thank you...... and have a wonderful week! Marilyn
It was a pleasure assisting you with your phone this morning. I was wondering if you had a moment to complete a quick GOOGLE survey on how the call was handled? Thank you.... and have a Great day! Marilyn
It was a pleasure assisting you with the phone this morning! I was wondering if you had a moment to complete a quick GOOGLE survey on how the call was handled? Thank you....and have a Wonderful week! Marilyn
It was a pleasure assisting with the reboot of the phone this morning. I was wondering if you had a moment to complete a quick GOOGLE survey on how the issue was handled? Thank you.... and have a Great day! Marilyn
I am so very glad that Louis and I were able to ensure your new internet install with SECTV met your specifications. I was wondering if you had a moment to complete a quick GOOGLE survey on how everything was handled? Thank you.....and have a Wonderful week! Marilyn
It has been a pleasure assisting you with your new install with Service Electric Cable TV! I am so glad that Louis and I had been able to ensure that the install was to your specifications. I was wondering if you had a moment to complete a quick GOOGLE survey on how everything was handled. Thank you, and have a Great week! Marilyn
It was such a pleasure assisting you with the phone through SECTV. I was wondering if you had a moment to complete a quick GOOGLE survey on how the calls were handled? Thank you..... and have a Wonderful day! Marilyn
