If I could give her ten stars I would. Amazing customer service.
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I work from home so glad they were able to come out and get it done so quickly for us!
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Bob was a great help and they were very friendly. They explained in detail what was going on and even found a bigger issue that they went out to tackle! After they finished they made a courtesy call and even continued to monitor through the day!
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Overall Experience
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It was such a pleasure speaking to you, Karl, regarding your SECTV account yesterday. I was wondering if you had a quick moment to complete a GOOGLE survey on how the call was handled? Thank you....and have a Great day! Marilyn
It was a pleasure assisting you today with your account. I was wondering if you had a moment to complete a quick survey on how the call was handled. Thank you!....Have a Great day!!
It was a pleasure speaking with you today. If you would take time out of your busy day to take a brief survey, we would greatly appreciate it. The survey is to rate the customer service representative, Laura, that took your call regarding the billing on your account. Thank you, and have a wonderful day!
It was a pleasure assisting you with your phone questions and reboot of your phone modem today. I was wondering if you had a moment to complete a quick survey on how the call was handled. Thank you..... and have a Great day!!
Hi Rachel, It was a pleasure assisting you with your internet account today. If you have any further questions or concerns please let us know. I was wondering if you would take a moment to respond to a brief survey as to how the call was handled. It would much appreciated. Thank you and enjoy the weekend! Nanette SECTV Internet Dept
Hi Paige, It was a pleasure speaking with you. Would you mind doing a quick survey to rate the customer service rep that handled your call regarding getting new service. Thank you and have a great day
It was a pleasure speaking with you today. If you would take time out of your busy day to take a brief survey, we would greatly appreciate it. The survey is to rate the customer service representative, Laura, that took your call regarding the billing on your account. Thank you, and have a wonderful day!
