Wholeheartedly recommend Blue Heron for all water needs. Knowledgeable. Courteous. Communicative.
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GREAT SERVICE ,CAME PREPARED AND GOT US BACK UP AND RUNNING FAST, ALSO VERY FRIENDLY STAFF !!
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The technicians arrived exactly time they said they would. Explained what they were going to do and after finishing they explained what they did. Before leaving they made sure I knew how to work system and made me aware of what I could expect as system was beginning to work.
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Overall Experience
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Great service by your technician. Very knowledgeable and friendly.
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We love Blue Heron. From front office to field … Knowledgeable. Service-oriented. Reasonable.
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Overall Experience
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Great, friendly service with quick turnaround time on scheduling and follow up.
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Replace existing 33 gallon well tank with a new WR120 unit. Remove and dispose of old unit.
We replaced the pressure switch and gauge. The pressure switch contacts were burnt and the gauge was broken. Softener is not working. We added customer supplied salt to the brine tank because it was empty. Also, reprogrammed time on the control valve Pretreatment Hardness- 20gpg Post treatment Hardness-13 TDS-262 Iron-0 Ph-8.0 After RO TDS-35
Water logged well tank from 2020
Replace existing 84 gallon well tank and fittings: Control check valve, pressure switch, gauge, ball valve and pipe extension
Customer needs a bigger pressure tank than a 33 gallon , he needs a 81 gallon tank .
Took water samples at kitchen sink nobody was here to collect so we can get need to call back Logan and collect payment
Took samples from well and changed sediment filter Took samples from kitchen sink and checked both clack ws1 arsenic valves. Customer has very large amount of calcium build up. He would like a proposal to install a softener. would be best to follow up and converse about anything else that may help in regards to his water quality. No leaks, all good.
Installation of a Clack 48,000 grain water softener with bypass valves and a brine tank,
Estimate for a centaurcarbon backwashing unit to take out Sulphur smell
Took field water test, customer hardness is 19 grains hard. pH is 8.1 . Nothing came back for iron and TDS was 363. Customer would like an estimate for a water softener. 1” plumbing into 3/4 pex.
Harness level is at nine grains, TDS is 223. No signs of iron and her pH is 8.2. Cleared out her spin down filter. I recommended a 2 x 10 string filter along with a water softener.
Fixed the leak it was the dome hole O ring. Fixed the ring and pressured the system back in service. Tank is full with water and pressured up and no more leaks.
Install 1.5 cube Metsorb in a 10x54 tank with I/O head and a Pioneer solid block carbon unit. Customer is going to call To pay the bill either send a check or pay over the phone Logan will contact the office.
Took water test did well inspection pH was 8.1 water software not working. The rest. Will come back in water test softer really bad.
Checked for hardness in total of 3 times from down stairs sink and up stairs kitchen sink. All came back soft so their softener is working properly. Customer wanted the standard plus PFAS for 1200. Took the water samples from kitchen sink. Couldn’t test the raw water due to them having a double line jet pump so there wasn’t any way to test for it.