318 Center Street
Lockport, NY 14094
716-946-3598

Local Reviews
for alden, ny

Rated 4.8 out of 5 stars based on 6 customer reviews

Always professional and thorough!

Thank you! Great service.


Response from Watercure USA Water Softener & Water Filtration Systems:

We are so glad you had a great experience!

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Awesome Service

Service tech Mike was awesome.

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Great product!

The water treatment system we purchased has totally transformed our well water. It was well worth the money. The team at Watercure USA is friendly and professional. Great service! Thank you!

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Excellent Company with Outstanding Service

Highly recommend Drew Orton, Mike R., Randy, and the Watercure team. They're easy to work with, efficient, and friendly.

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Excellent Service! Customer for years!

We've been a customer of Watercure since 2008. We have had a wonderful experience with Lance and the company assisting us with our sulfur and iron issues. We would highly recommend them and their services!

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Job Locations
for alden, ny

Drew O.

Drew O. Job Checkin

Fixed leaking connection on undersink RO system. Found crack in housing of second stage filter. Replaced housing unit and all O-rings while on site. Also noticed flow restrictor was partially clogged - cleaned thoroughly. System now operating properly with no leaks. Performed complete sanitization while system was disassembled. Checked TDS levels before and after repair - system now reducing TDS by 97%. Recommended replacing all filters since they were nearing end of service life anyway. Quick 1-hour job, all cleaned up!


Ann O.

Ann O. Job Checkin

Completed scheduled maintenance on a whole-home water filtration system in Alden today. The system consists of a sediment pre-filter, activated carbon filter, and water softener. Replaced all filter cartridges which showed significant sediment accumulation after 6 months of use. Cleaned and sanitized filter housings according to manufacturer protocols. Inspected brine tank and performed thorough cleaning to remove salt bridges that were affecting regeneration cycles. Recalibrated flow meter which was under-reporting water usage by approximately 15%. Checked all connections for leaks and replaced two worn O-rings on the main housing. Performed water quality test post-maintenance: iron levels reduced from 0.3ppm to <0.1ppm, chlorine effectively removed, and water hardness now at optimal 3 grains. System is operating at peak efficiency with properly sequenced regeneration cycles. Customer reported significant improvement in water taste and clarity following service.


Allison P.

Allison P. Job Checkin

Whole House Water Treament System. Service Technician will check stack, change injector and screen, will make sure the system is working at its optimal potential.


Allison P.

Allison P. Job Checkin

RO System Service Call: Service Technician will sanitize the systems, check pressure in the RO tank, replace filters and test water ( this will let us if the membrane is working to its optimum). Whole House Water Treament System. Service Technician will check stack, change injector and screen, will make sure the system is working at its optimal potential.


James D.

James D. Job Checkin

Installing a new Watercure USA water softener

Installing a new Watercure USA water softener

James D.

James D. Job Checkin

Replacing a Culligan water softener with a Watercure USA water softener

Replacing a Culligan water softener with a Watercure USA water softener

Drew O.

Drew O. Job Checkin

Watercure USA water softener installation performed for a residential client experiencing hard water issues in the home.


Drew O.

Drew O. Job Checkin

Water filtration system failure. Water filtration system repair for a residential customer's whole-house reverse osmosis filtration system. Filters replaced. The system is now operating as it should. The quality of the water is now up to the customers' standards.


Drew O.

Drew O. Job Checkin

Residential customer with mineral deposit build-up around bathroom faucets. Technician sent out to provide free water quality testing. Hard water found to be the cause. Discussed options with the client. Watercure USA water softener installed.


James D.

James D. Job Checkin

Adding an ozone generator to a Watercure USA water softener to help get rid of odors

Adding an ozone generator to a Watercure USA water softener to help get rid of odors

James D.

James D. Job Checkin

Yearly maintenance on a water cure USA water softener filter change on a 25 to 1 pre-filter oh filter change and reverse osmosis drinking water system and ultraviolet light

Yearly maintenance on a water cure USA water softener filter change on a 25 to 1 pre-filter oh filter change and reverse osmosis drinking water system and ultraviolet light

Elizabeth D.

Elizabeth D. Job Checkin

Hello Derek, Our goal at Watercure USA is to give you 5-star service, every single time. Our goal is to make our customers experience seamless, it's important to us. We hope that you are enjoying your water filtration system. We'd love for you to leave us a review when you have a moment. We appreciate each and every single one! Please let us know if there is anything else we can do for you. Cheers to clean water!


James D.

James D. Job Checkin

Servicing a water cure USA water softener whole house carbon filter a pre-sediment filter ultraviolet light and a reverse osmosis drinking water system

Servicing a water cure USA water softener whole house carbon filter a pre-sediment filter ultraviolet light and a reverse osmosis drinking water system

Caleb M.

Caleb M. Job Checkin

Reverse osmosis checkup and filter replacement. Whole house water softener checkup.

Reverse osmosis checkup and filter replacement. Whole house water softener checkup.

Drew O.

Drew O. Job Checkin

Installing on well water treatment system water softener a chlorination system with an ultraviolet light system in a row versus lost rink and water system whole house carbon filter but I’ll be out in sulfur filter and iron filter in a bacteria filter and bad well water that has high iron has sulfur water smelly water hi hardness we did free well water testing free hardness testing free iron testing free bacteria testing

Installing on well water treatment system water softener a chlorination system with an ultraviolet light system in a row versus lost rink and water system whole house carbon filter but I’ll be out in sulfur filter and iron filter in a bacteria filter and bad well water that has high iron has sulfur water smelly water hi hardness we did free well water testing free hardness testing free iron testing free bacteria testing