Hello Michelle and William, My name is Elizabeth and I'm writing to you from Watercure USA. I hope you are enjoying your new water system from Watercure USA; it was our pleasure to bring clean water to you! We pride ourselves on providing 5-star service to our customers at all times. Please let us know if there is anything else we can do for you at this time. If you could, please leave us a review so future customers can see what we have to offer as well! Thanks so much!