Hello Chris, This is Elizabeth from Watercure USA, I hope you are enjoying your water system. Our goal is to provide 5-star service, before, during, and after installation. You are now part of the Watercure USA family and we want you to feel like it! Please don't hesitate to reach out if there is anything we can do to improve your experience with us. Consider leaving us a review if you have a minute, we'd really appreciate it!