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Checkin
Your team checks in every time they serve a customer. Checkins describe what they did, why it is great, and can include a photo or a video.
Checkins get dropped where the job was done, where the customer was, out where your prospects are, to give your own website better rankings at the local level in all the cities and neighborhoods that matter most.
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Request review
When your team checks in, they request a review from the customer by email, by SMS, by QR code, and even by voice call to your dedicated audio testimonial telephone number.
More ways to request a review than anyone else in the industry will get you more reviews.
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Secure review
Customers provide their review at their convenience, on their own device, during the magic moments when they are most likely to respond, and most likely to think five star thoughts.
You can steer your customers to provide reviews on Nearby Now, your Google Business Profile, Facebook, or more than 20 other sites. You can't go wrong with our 40% average review response rate!
And if you have more than one Google Business Profile, you and your customers don't need to do anything special to make sure the review ends up in the right place. Our Spot-On feature will automatically route the motivated reviewer to the profile closest to them.
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Enhance your site
City pages on your own website show every review, every checkin, every photo, and every video.
This delivers better rankings and reputation at the local level in every single city you serve, meaning leads that come straight to you. Not leads that go to a broker directory, that could end up being sold a competitor.
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Boost social media
You can also share the reviews, photos, videos, and checkins to a range of social and professional media sites including your Google Business Profile, Facebook, LinkedIn, and more.
Create a Google Post from any checkin, photo, or video. Map out your content strategy for your Google Business Profile using our Google Post Scheduler, or take advantage of our BizReal Google Business Profile auto-poster to keep your profile fresh with relevant content from your latest jobs.
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Build rankings and reputation
You'll rank better for all the things you do best, rank locally all the places you serve, and earn more fans with richer social media, to drive more traffic, better qualified leads, and more jobs.
Better rankings and reputation in Google Maps. Better rankings and reputation in Google organic search. Better image search rankings, and better video search rankings.
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Close More Customers
With LeadSMS all your website visitors can start a live text conversation with your team so you can close each lead without delay. Never miss another lead!
With Call Tracking, create custom telephone numbers and track every incoming call. Calls generated from your website, from offline materials, or any other channel. Make it easier for prospects to reach you, easier for your team to handle the calls, and easier to understand your ROI.
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Measure Results
Our GeoGrids will enable you to track your ranking progress over time on Google Maps and Google organic search. We make it easy to track across your entire service area, not just the place (or handful of places) where you have verified business locations. Setup to track specific areas, or enable our Living Grids (coming soon) to automatically expand where you track rankings as your service area expands.
Our deep and broad Google Business Profile dashboards will keep you on top of your review, traffic, search, call, and other key metrics for as many Google Business Profiles as you choose to tie in.
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Manage and Improve
User and Team Location Intelligence provides a live dashboard to keep you on top of your employee's locations and checkin and review request engagement, including historical views. Keep an eye on the Interactive Team Map to see the most recent locations of your entire team, all in one place. And open our Live Stream to track your team's contributions in real time.
Our detailed reports will keep you on top of your team's checkin, review request, review completion, city activity, and monthly leaders in both live views and scheduled pushed reports so you can reward your top performers, and coach those who need it.
And our Automated Checkin and Review Request Reminders can help nudge your team to checkin when they arrive at a new job location, automatically, if they should forget.
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