Todd was very responsive and exceeded expectations. I would not hesitate to recommend Frosty’s to any family member or friend with HVAC issues, and I would certainly use them myself in the future! Great job Frosty’s!
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Todd gave us excellent service and explained all of our options. He was on time for both appointments and had a real passion for HVAC and explaining just the right amount of technical information so we knew what was going on. No pressure sales tactics and worked with us on the most efficient solution for us. The booking process was very easy as well and I liked the text message updates.
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Todd has provided excellent service but also excelled advice as I’ve had to begin replacing systems after 13 years of owning my condo. He goes over the options in an understandable way. It doesn’t feel like a sales experience, rather a knowledgeable friend walking you through the realities of the situation!
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When we lost heat, Todd got things up ad running fast and we were warm once again.
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First of all my neighbors highly recommended Frosty's Heatling and Cooling. So I reached out to Frosty to schedule an estimate. Brandon was the first contact. Brandon was so professional, knowledgeable as well as personal. He was full of knowledge about the product and he liked his job. Stephanie was very professional and personal when I called to get additional info and schedule an appointment. Paul, the main installer was at my house promptly at 7am and professional as well. Organized and ready to work. He cared for the things in my home as if they were his. Tyler, very nice polite young man eager to learn and work. Tyler is a team player. Brandon, Paul and Tyler worked well together. Best part of my experience other than the product itself, was the clean up and removing of trash. Now I know why my neighbors highly recommended Frosty's Healing and Cooling company. Thanks for a job well done!!
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Todd was very professional and efficient. He fixed my problem with the Nest Thermostat quickly and suggested reasonable adjustment to the system and he asked for permission before performing the job.
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Customer from out of town helping their parents house very difficult diagnostic. Customer was very happy and super sweet. Remember when you can’t the snowman can.
Performing start check on Bosch heat pump.
Install smart thermostat for customer and fix heat pump.
Owner that lives in a different state did repairs on rental property and he was very happy. Gave customer repair options and replacement options.
Owner that lives in a different state did repairs on rental property and he was very happy. Gave customer repair options and replacement options.
Rental property repairs were scheduled for next week went above and beyond and did it today because I was in the building customer very happy.
Clogged condensation line AC was not working fix problem and confirmed operations.
Return call to do a leak search on HVAC equipment.Return call to do a leak search on HVAC equipment.
AC stopped working found condensation line clogged. Fix the problem customer has AC.
Cooling inspection with repairs and replacement options.Cooling inspection with repairs and replacement options.
Cooling inspection contract customer. Very loyal customer as well.
Warrantee customers contract cooling inspection on multiple units and recommendations on improving system.
Cooling inspection warranty customer and remove leaves and debris from outdoor unit.Cooling inspection warranty customer and remove leaves and debris from outdoor unit.
Cooling inspection and will come back no rooftop access today. Contract customer.
Estimate on boiler and combo boiler. Cooling inspection and recommendations on improving longevity.