Pat is fantastic - good work on the HVAC, gives great advice, and is just a pleasant person to interact with. Five stars all around.
I have been a Frosty's customer for 20 years and they never fail! Last year during winter check up they reminded me my system was old and operating on freon which they could not replace anymore if there was ever a problem. Given age of system, I decided to replace it before it crashed...which would likely be in a heat or freeze wave given Murphy's law. I did my research and they answered all of my questions patiently, guiding me to a very efficient, appropriately sized unit at a comfortable price point. They did the install in February...a few weeks before the pandemic shut down. I can't tell you how grateful I have been for a new heating- AC system during this pandemic. One less major issue to worry about. And even though working at home full time with the system always on (we typically turn it way back when we are at work), the heating/AC bills did not go up...they actually went down given the unit's efficiency. Huge thanks to the Frosty's team for their guidance, reminders about the age of my system, and perfect install.
I very much appreciate the technician’s promptness, skill, and patience in explaining to me what he was doing
Pat did an AC check as part of my service contract. He is always thorough, friendly, and happy to answer my questions and explain things.
Todd was polite, knowledgeable and willing to go the extra mile.
Wonderful service, as usual. Technician arrived during the appointed time.
Prompt and professional
Phil was great! He arrived on time, wearing his PPE with all of his equipment in hand. He serviced my unit quickly and left the area as neat as he found it. When he was finished, he explained what he did and when to schedule my appt in the Fall. Very easy process - also love the email/text notification for appt reminders and notice before arrival.
Todd Krems did an excellent job with our Spring HVAC service. He was thorough and took time to explain the condition of our 12 year old heat pump. He provided multiple options for the coming years and explained each in detail. He did not recommend the one that made Frosty’s the most money and earned our trust. We will ask for Todd for future service to our heat pump.
Installation of a new furnace system and water heater took less time than expected.
Pulling inspection VIP customer 10 years very nice.
Carrier A/C inspection X 2 on N. Edison St.
Return call humidifier cleaning, furnace cleaning and air-conditioning inspection.
Carrier A/C inspection on S. 8th St
American Standard A/C check X 2 on John Marshall Dr
Trane A/C inspection on S. 28th Rd
Hvac inspection, steam humidifier inspection and duct cleaning with outdoor chemical cleaning on Ac unit. Contract customer very happy.
Hvac inspection, humidifier repairs on steam unit, duct cleaning, coil cleaning outdoor with chemicals and contract customer check over full system. Very happy customer.
Trane A/C inspection on S. Buchanan St.
American Standard A/C inspection on S. 29th St.
Trane A/C inspection on S. 29th St.
Trane A/C inspection on S. Wakefield St.
Trane A/C inspection on S. 31st St.
American Standard A/C inspection on S. Columbus St.
American Standard A/C inspection on S. Walter Reed