Tyler is courteous, friendly and efficient. He arrived on time, took off his shoes upon arrival, serviced the indoor unit promptly and looked at the air filter for me. He recommended the filter be replaced. I gave him a new one, which he installed. After inspecting and testing the outdoor unit, Tyler explained to me that a capacitor was nearing the end of its useful life. We talked about whether my wife and I could wait unit the Fall service to replace the capacitor. I decided he should replace it today. Tyler did so in a very few minutes. I appreciate that he brought in the just-removed capacitor and let me test it with an AMP meter. The capacitor was failing. Separately, he identified an issue with the indoor control panel, and fixed it. Tyler was very thorough in his work and courteous throughout. He is a real attribute to Frosty's.
Mr. Murphy is the consummate professional! Friendly, engaging and knowledgeable - could not ask for better service!
Tyler is great, friendly and informative. Fall check up went very well. I have been a Frosty's customer for years and would recommend them to anyone.
Pat again provided excellent service. He diagnosed and fixed a water pipe drippage problem on his previous visit, he adjusted the water flow this time to reduce wasting water, and he explained clearly what he had done.
Our central unit shut itself off on Friday night. I appreciate Frosty took care of everything on Monday, and we were lucky to have the mild weather through the weekend. Tyler was the technician. He serviced the unit at the start of summer, and I was happy to see him again. He quickly diagnosed the problem, cleaned the coils, and did our season-change inspection. All great.
Pat was very knowledgeable, quick and precise performing the maintenance check on my heat pump. He explained a few things to me, which I appreciated. I love my heat pump that I purchased from Frosty's and appreciate that they are quick to respond if I ever need assistance. No complaints about how energy efficient it is, too. Thank you!