3013 Colvin Street
Alexandria, VA 23314
(703) 671-9193

Local Reviews
for falls church, va

Rated 4.9 out of 5 stars based on 12 customer reviews

Knowledgeable and professional

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Excellent

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great service

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Perfect scope

Great technician

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Great Service by Tyler!

Tyler installed my new heat pump today and did a quick and efficient job! Unfortunately, the unit was defective (from manufacturer) and had to be switched out with a duplicate. Tyler arranged to have the new unit delivered immediatly, and let us know the ETA and expected completion time!

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Quality service as expected

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Were things missed previously

We had the tech out because our thermostat stopped working. Turns out the failsafe had triggered a shutdown due to moisture and gunk in the system. We had had this system undergo routine maintenance in the spring and had to have someone else back out after we found it was leaking water. The tech today found that the failsafe had tripped because the system was not adequately cleaned. Our question is: Why, after a routine maintenance and a service call, was this missed twice? This visit cost us over $400, and while we are happy to have the A/C working again, we wonder if this was all avoidable.

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Friendly, informative and professional service


Response from Frosty's Heating and Cooling, Inc.:

Thanks for the kind words, Jack! Please let us know if you need anything else and we're happy to help!

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Great service


Response from Frosty's Heating and Cooling, Inc.:

Thanks for the 5 star review! We are glad your service went well, and if you need anything else, please let us know!

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Terrific Service Technician

Andrew Todd was extremely professional and efficient. He explained everything he was doing and answered any questions I had. I appreciated how he communicated with me at all times during the service maintenance.


Response from Frosty's Heating and Cooling, Inc.:

Hi Lori! Thank you so, so much. I am glad Andrew took his time and made sure you understood what was going on. We don't all speak HVAC, so a technician that explains things thoroughly is as good as gold! If you need anything else, please let us know!

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Outstanding service; very careful and considerate given the curent pandemic.


Response from Frosty's Heating and Cooling, Inc.:

Hi there! Thank you so much - we are striving to make sure we are keeping everyone safe in these difficult times. If you need anything else, please let us know and we'll be happy to help!

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Service great, price higher than necessary.

Patrick very prompt, very friendly, takes time to explain what he did. Overall, you can send him back anytime.

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Job Locations
for falls church, va

Tyler M.

Tyler M. Job Checkin

No ac


Tyler M.

Tyler M. Job Checkin

Warranty coil


Tyler M.

Tyler M. Job Checkin

No ac


Tyler M.

Tyler M. Job Checkin

Water leak


Pat M.

Pat M. Job Checkin

Triple Carrier A/C inspection on Forest Dr.


Pat M.

Pat M. Job Checkin

No A/C on Hyde Rd.


Tyler M.

Tyler M. Job Checkin

No ac I’m falls church va


Pat M.

Pat M. Job Checkin

Carrier A/C inspection on Hillwood Ave.


Pat M.

Pat M. Job Checkin

American Standard A/C inspection on Fallsmere Ct.


Pat M.

Pat M. Job Checkin

A/C and water heater inspection on Seminary Rd


Pat M.

Pat M. Job Checkin

No A/C on Wood Mist Lane


Pat M.

Pat M. Job Checkin

Carrier A/C inspection on Greenwich St


Pat M.

Pat M. Job Checkin

Double A/C inspection on Orland St.


Tyler M.

Tyler M. Job Checkin

Install in falls church va


Pat M.

Pat M. Job Checkin

Trane A/C inspection on Inversham Dr.