3013 Colvin Street
Alexandria, VA 23314
(703) 671-9193

Local Reviews
for falls church, va

Rated 4.9 out of 5 stars based on 7 customer reviews

Quality service as expected

  • Overall Experience
  • Quality
  • Price
  • Convenience

Were things missed previously

We had the tech out because our thermostat stopped working. Turns out the failsafe had triggered a shutdown due to moisture and gunk in the system. We had had this system undergo routine maintenance in the spring and had to have someone else back out after we found it was leaking water. The tech today found that the failsafe had tripped because the system was not adequately cleaned. Our question is: Why, after a routine maintenance and a service call, was this missed twice? This visit cost us over $400, and while we are happy to have the A/C working again, we wonder if this was all avoidable.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Friendly, informative and professional service


Response from Frosty's Heating and Cooling, Inc.:

Thanks for the kind words, Jack! Please let us know if you need anything else and we're happy to help!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service


Response from Frosty's Heating and Cooling, Inc.:

Thanks for the 5 star review! We are glad your service went well, and if you need anything else, please let us know!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Terrific Service Technician

Andrew Todd was extremely professional and efficient. He explained everything he was doing and answered any questions I had. I appreciated how he communicated with me at all times during the service maintenance.


Response from Frosty's Heating and Cooling, Inc.:

Hi Lori! Thank you so, so much. I am glad Andrew took his time and made sure you understood what was going on. We don't all speak HVAC, so a technician that explains things thoroughly is as good as gold! If you need anything else, please let us know!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Outstanding service; very careful and considerate given the curent pandemic.


Response from Frosty's Heating and Cooling, Inc.:

Hi there! Thank you so much - we are striving to make sure we are keeping everyone safe in these difficult times. If you need anything else, please let us know and we'll be happy to help!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Service great, price higher than necessary.

Patrick very prompt, very friendly, takes time to explain what he did. Overall, you can send him back anytime.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for falls church, va

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance and repairs on Trane Heat Pump system.

Performed Fall preventive maintenance and repairs  on Trane Heat Pump system.

Phil R.

Phil R. Job Checkin

Performed repairs on Trane Gas Furnace.

Performed repairs on Trane Gas Furnace.

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance on Carrier Gas Furnace.

Performed Fall preventive maintenance on Carrier Gas Furnace.

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance on Trane Gas Furnace.

Performed Fall preventive maintenance on Trane Gas Furnace.

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance on Trane Heat Pump system.

Performed Fall preventive maintenance on Trane Heat Pump system.

Phil R.

Phil R. Job Checkin

Performed new system Heat Start Up on Mitsubishi Ductless Heat Pump system.

Performed new system Heat Start Up on Mitsubishi Ductless Heat Pump system.

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance on Rheem Gas Furnace

Performed Fall preventive maintenance on Rheem Gas Furnace

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance on Trane Heat Pump and Carrier Gas Furnace systems.

Performed Fall preventive maintenance on Trane Heat Pump and Carrier Gas Furnace systems.

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance on Trane Heat Pump system.

Performed Fall preventive maintenance on Trane Heat Pump system.

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance on Trane Dual Fuel Furnace / Heat Pump system.

Performed Fall preventive maintenance on Trane Dual Fuel Furnace / Heat Pump system.

Phil R.

Phil R. Job Checkin

Performed repairs on Amana Gas Furnace.

Performed repairs on Amana Gas Furnace.

Phil R.

Phil R. Job Checkin

Performed Start Up on new Rheem Gas Furnace we installed.

Performed Start Up on new Rheem Gas Furnace we installed.

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance and repairs to American Standard Heat Pump and Gas Furnace systems.

Performed Fall preventive maintenance and repairs to American Standard Heat Pump and Gas Furnace systems.

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance and repairs on Trane Gas Furnace Ave American Standard Furnace.

Performed Fall preventive maintenance and repairs on Trane Gas Furnace Ave American Standard Furnace.

Phil R.

Phil R. Job Checkin

Performed Fall preventive maintenance on Amana Gas Furnace.

Performed Fall preventive maintenance on Amana Gas Furnace.