Extremely pleased with 72 Degrees, from the phone attendant to the technician (Edward Castlebury), to the follow up, closing the loop. Very professional.
The service technician Edward explained in detail what the problem was with the AC. I am not happy that the Lennox system as another broken part, the unit is less than 5 years old. Since the unit could not be fixed the same day, Edward went out of his way to bring back a portable AC unit so the master bedroom would at least be a little more comfortable for sleeping until the part is available and can be installed.
Ed did s great job in communicating when he would arrive ( called and texted). When he arrived, he was quick, professional, and soon had our AC running. He did an excellent job
Very pleased! Greg was awesome! Knowledgeable and polite! Will use your service again!
Fall service on a Amana dual fuel unit!
Fall service on a Rheem and Trane heat pump.
Spring service on a Goodman package unit!
Spring service on a Goodman package unit!