Extremely pleased with 72 Degrees, from the phone attendant to the technician (Edward Castlebury), to the follow up, closing the loop. Very professional.
The service technician Edward explained in detail what the problem was with the AC. I am not happy that the Lennox system as another broken part, the unit is less than 5 years old. Since the unit could not be fixed the same day, Edward went out of his way to bring back a portable AC unit so the master bedroom would at least be a little more comfortable for sleeping until the part is available and can be installed.
Ed did s great job in communicating when he would arrive ( called and texted). When he arrived, he was quick, professional, and soon had our AC running. He did an excellent job
Very pleased! Greg was awesome! Knowledgeable and polite! Will use your service again!
Mark Hilliard is a great service technician. He seems very thorough, explains what he is doing and asks questions about the performance of the system. He is polite, friendly and punctual. I hope he will continue to be my technician.
Mark was efficient, courteous, and available for questions after he had completed his Service.
Summer maintenance on 2 heat pumps. A new Rheem premium efficiency ultimate comfort package. And a trane economy comfort.
Installing a new duct system and preformed a spring service on a Amana heat pump.