He explained everything he did in a very easy way to understand. A very nice person.
Response from 72 Degrees Heating and Air Conditioning:
Thank you for your review. We are pleased Jessie helped with all your needs and explained everything to you.
Jessie is extremely knowledgeable in his craft/trade and takes his time to explain everything he does while on site. I always have lots of questions and I truly appreciate his patience and thorough explanations. Moreover, he is professional, efficient, and a pleasure to do business with. A true asset to 72 Degrees!
Extremely pleased with 72 Degrees, from the phone attendant to the technician (Edward Castlebury), to the follow up, closing the loop. Very professional.
The service technician Edward explained in detail what the problem was with the AC. I am not happy that the Lennox system as another broken part, the unit is less than 5 years old. Since the unit could not be fixed the same day, Edward went out of his way to bring back a portable AC unit so the master bedroom would at least be a little more comfortable for sleeping until the part is available and can be installed.
Ed did s great job in communicating when he would arrive ( called and texted). When he arrived, he was quick, professional, and soon had our AC running. He did an excellent job
Very pleased! Greg was awesome! Knowledgeable and polite! Will use your service again!
Maintenance on Goodman and American standard