Jessie has always been very friendly and professional in his services. He takes the time to answer any questions I have and has proven to be very knowledgeable, helping me understand the workings of my HVAC system. Because of this, I always request that Jessie be my technician for any HVAC services and/ or repairs!
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Jessie was very professional, knowledgeable and friendly. He showed me photographs of some rusted parts inside my HVAC unit and explained how they may eventually impact the unit’s performance in the future. I elected to go ahead and replace those parts. Jessie promptly got them ordered and scheduled an appointment with me for installation. I am always pleased with Jesse’s service when he services my units! It’s obvious that he takes pride in his work and company.
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Jesse came to our home tonight at around 7:15 to look at our HVAC to figure out why it was not heating…did I mention it was snowing! He figured out the problem and had us up and running in about 30 minutes. This is the third time he has been to our home…once for routine service, again to install a Wi-Fi thermostat that we can monitor on our devices, and again tonight. He is very knowledgeable and we have been very pleased with his service…and he’s a really nice guy!
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Jesse is always great with service and knowledge about the system. He always ensures I feel my issues are his priority! He is really easy to talk to and great at customer service! 5 stars all the way!
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Jesse is very knowledgeable and personable, is timely and efficient.
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Friendly, knowledgeable and efficient. Always listens to the homeowner.
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Jessie was wonderful, very personable and caring. My only criticism is that I had no AC since Friday and it took until today to get the part needed! You need to find a better parts supplier.This is the hottest time of the year! I had to buy an AC unit for my bedroom or I would have died!
Response from 72 Degrees Heating and Air Conditioning:
Thank you for being a valued customer and for your review. Happy to hear Jessie got your unit back up and running for you on these hot days lately. We appreciate your feedback about the wait on your part. We will do our best to improve on parts that have to be ordered from our supplier.
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Would suggest you consider adding circulation vents to your service. At our house we are both disabled for shopping with one being on dialysis daily. Clean air is critical. Thanks.
Response from 72 Degrees Heating and Air Conditioning:
Thank you so much for your review. We are happy to help with all your needs. We will be sure to let Jessie know of his excellent service.
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He explained everything he did in a very easy way to understand. A very nice person.
Response from 72 Degrees Heating and Air Conditioning:
Thank you for your review. We are pleased Jessie helped with all your needs and explained everything to you.
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Jessie is extremely knowledgeable in his craft/trade and takes his time to explain everything he does while on site. I always have lots of questions and I truly appreciate his patience and thorough explanations. Moreover, he is professional, efficient, and a pleasure to do business with. A true asset to 72 Degrees!
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Replaced some key parts to mend a leak and recharged the customer's unit. We will be following up with a tune-up soon to make sure everything is still running efficiently!
The customer improved their indoor air quality with a brand-new crawl space encapsulation featuring LED lights and an Air Scrubber. This upgrade will increase energy efficiency and protect your home for years to come!
Equipped the customer with high-quality indoor air quality solutions by installing antimicrobial ductwork, encapsulating the crawlspace, adding a dehumidifier and air purifier, and replacing the dryer vents.
Preformed preventative maintenance on VIP Customers Unit. Ensured system is running smoothly and ready for warm weather!
Returned after a Seasonal AC Tune Up to replace pasts and installed a Start Assist System. This customer is also a VIP member, so their Seasonal Tune Ups are covered!!
After a seasonal AC Tune Up, returned to install a Start Assist System and Air Handler.
Worry-Free Warranty Customer called in with a issue with his unit and thermostat. Preformed some repairs to get unit up and running again!