Solomon was terrific…. On time, courteous and thorough…. Walked thru our HVAC issues With remedial options- very helpful
Every interaction - from the customer service team to the techs completing quarterly maintenance - is always professional and courteous. Solomon has been here a few times and is one of the best! I can count on 72 Degrees for consistency whatever the issue might be.
Polite, to the point, and comprehensive in his explanation of the problems, and the consequences. He made recommendations on additional maintenance that should be done, with a comprehensive explanation of why, along with the possible consequences of not doing so. He did a great job in customer service in addition to his technical experience and recommendations.
Zach Woltz was my technician and he was very nice and seemed quite competent. He worked tirelessly to try to discover the source of two issues. I am still having trouble with one of those, but we agreed to give the first effort of unclogging a line a chance and then he has a plan to move forward if that doesn't work. Couldn't ask for a nicer young man.
Zach came out and checked everything over as the maintenence agreement covered...very cordial and knowledgeable.
Zach was prompt, courteous and thorough in this first system check up after installation.
Zach was polite, personable, and efficient with his time. Will continue to recommend 72 Degrees, and Zach specifically as the tech to request.
Solomon Lopez is an outstanding representative for 72 Degrees! He professional, helpful, knowledgeable, articulate, and explains his work very clearly. I always appreciate working with him!
Justin is very courteous, punctual and I feel confident in his service on my furnace and Air condition.
Justin was early, friendly and professional. Got our heat running and gave our dogs a scratch. Good stuff. Thanks!