Zach was very thorough and gave helpful information. Really appreciate how he goes above and beyond each time he comes out.
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Been working with 72 Degrees, Zach and team for a few years. Services, attention to detail, proactive outreach to schedule quarterly maintenance and knowledge are superior. Zach is so personable and friendly, and takes the time to build relationships with his customers. That matters to me in our hurried world. Highly recommended!
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Solomon was terrific…. On time, courteous and thorough…. Walked thru our HVAC issues With remedial options- very helpful
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Every interaction - from the customer service team to the techs completing quarterly maintenance - is always professional and courteous. Solomon has been here a few times and is one of the best! I can count on 72 Degrees for consistency whatever the issue might be.
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Polite, to the point, and comprehensive in his explanation of the problems, and the consequences. He made recommendations on additional maintenance that should be done, with a comprehensive explanation of why, along with the possible consequences of not doing so. He did a great job in customer service in addition to his technical experience and recommendations.
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Zach Woltz was my technician and he was very nice and seemed quite competent. He worked tirelessly to try to discover the source of two issues. I am still having trouble with one of those, but we agreed to give the first effort of unclogging a line a chance and then he has a plan to move forward if that doesn't work. Couldn't ask for a nicer young man.
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Zach came out and checked everything over as the maintenence agreement covered...very cordial and knowledgeable.
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Zach was prompt, courteous and thorough in this first system check up after installation.
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Zach was polite, personable, and efficient with his time. Will continue to recommend 72 Degrees, and Zach specifically as the tech to request.
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Solomon Lopez is an outstanding representative for 72 Degrees! He professional, helpful, knowledgeable, articulate, and explains his work very clearly. I always appreciate working with him!
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Justin is very courteous, punctual and I feel confident in his service on my furnace and Air condition.
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Justin was early, friendly and professional. Got our heat running and gave our dogs a scratch. Good stuff. Thanks!
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preformed an AC Tune Up on 2 units for a VIP customer. During the Service, I inspected both systems, cleaned and lubricated moving parts, checked levels and tested the performance of the unit throughout the home.
Replaced a customers 8 year 8-year-old unit that was not working. Installed a Gas Furnace, Evaporator Coil, and AC Unit.
Installed a brand new RUUD Air Conditioner and Evaporator Coil in a customer's home. Replacing a 12-year-old unit!
Installed brand new Antimicrobial ductwork in the customer's home. This specialized type of ductwork is an effective way to protect your home from biological growth and enhance your indoor air quality.
Repaired defective AC unit for customers business.
Our VIP Customer called in because the outside unit was not working. After assessing the problem, I replaced the control board and installed a surge protector as a safeguard for power outages.
