I called 72 degrees first thing on a Monday morning after the AC unit stopped working on Sunday afternoon. Manny arrived prior to the original appointment time, which was wonderful (when your AC is not working during summer in NC). He quickly diagnosed the issue and fixed it. Voila! The AC is already working and we're relieved! Manny explained everything to me and that was helpful! Thanks Manny and 72 Degrees!!
Justin did a great job
Our experience was very professional. They were very customer service focus.
Such a nice guy. Extremely polite. Listens to the customer and answers questions and explains things thoughtfully and clearly.
Several years ago when we were deciding on a new HVAC and meeting with several companies, we were most impressed with 72 degrees. Today, the technicians still provide great service. However, we have experienced quite a few challenges when contacting the front office to setup an appointment for a tune up. It takes an inordinate amount of time to locate or information and it doesn't always seem to be complete or accurate despite us providing corrections. This is annoying but not a deal breaker. We still plan to use 72 degrees in the future.
Good work. Thanks!
Justin is prompt, pleasant, knowledgeable, very observant, and a joy to work with.
Emmanual "Manny" Mercado was outstanding - arrived right on time and did a complete and thorough check on our system.
ac check on Lennox system
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Ac check on a rheem and Goodman system
Ac check trane system
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Goodman has pack ac unit
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Goodman and rheem Heat check
Installed 2 ton 14 SEER Goodman gas pack