As far as I can tell, everything is working great! (I had a circuit that was getting a little too hot, so they replaced it.) I love having the maintenance program and being able to keep my HVAC up to date.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jeff was very friendly and efficient. He also set up my system so that we will be able to pinpoint the problem if we have a repeat of the Zone 4 failure.
Overall Experience
Quality
Price
Convenience
They were on time, quickly found the problem and are ordering parts ASAP!! Can’t get better than that!! Thank you!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Our service technician was John. He responded quickly to our call and went to work to find the problem that had disabled our relatively new (10 month old) heating system. He went beyond finding the immediate fault to discover the underlying problem and fix it. He kept us informed throughout the process. He was courteous and professional throughout.
Overall Experience
Quality
Price
Convenience
JOE exhibited excellent work approach and experienced personal skills. I will request Joe, when available, for my HVAC needs. He reflects competency well suited to advancing the Classic Aire Care reputation. Thanks for continuing great service. Ron
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jeff is a great technician! I do wish that Classic Aire Care would offer weekend hours, though.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I replaced 30 amp specialty breaker in electric furnace. Tested operation. Voltage: 242. Amps: 65.80. Return air: 66. Supply air: 110. New circuit breaker running much cooler.
Clean and check electric furnace. Tested heating elements. Tested sequencers. Checked voltage & amp draw of motors. Checked temperature rise. 70. System amp draw: 58.8. Voltage: 239. I replaced air filter. I set damper in main trunk line to “winter“ position. I found evaporator coil accumulating dirt. Recommend cleaning. Checked temperature rise. 57. Suggestions: evaporator coil cleaning: $135. Customer declined at this time.
Clean and check electric furnace. Tested heating elements. Tested sequencers. System amps: 64.9A. Supply: 114. Return: 68. I found the 30 amp circuit breaker running hotter than normal. Circuit breaker May trip off. Check the connections. OK. Recommend replacing circuit breaker. Suggestions: replace 30 amp heat kit breaker. Need to check on cost and availability.
Current conditions: indoor humidity: 35%. Outdoor: 51 degrees. Do point: 26. I installed a separate transformer for humidifier and wired to enable humidifier operation in fan only mode. I set blower speeds. Stage one: 1156 CFM, delay: 180Sec. Fan mode: 1250 CFM. Suggestions: set thermostat fan switch to “on“ for continuous humidifier operation when needed. Monitor indoor humidity with accurate hygrometer.
Electric furnace cycling on limits due to dirty filter. Cleaned and checked electric furnace per new maintenance plan purchased. Checked temperature rise. 48. Voltage: 42. Amp draw: 62. Showed customer damper to move for summer position.
Cleaned & checked gas furnace. Inspected heat exchanger & flue venting. cleaned burners & flame sensor. Checked voltage & amp draw of motors. Test capacitor. Replaced air filter. Blower: 3.5A . Inducer: 1.25A . Gas pressure: 3.4 inches water column. Temperature rise: 59 . Supply: 133 . Return:74 .
Second floor furnace: replaced inducer Assembly and installed new pressure switch as part of replacement. Tested operation. Checked temperature rise. 52. 123. Return: 71.
Fall maintenance today for the new furnace!
Cleaned & checked gas furnace. Inspected heat exchanger & flue venting. cleaned burners & flame sensor. Checked voltage & amp draw of motors. Test capacitor. Checked filter. Blower: 5.7A. Inducer: 1.22A . Gas pressure: 3.5inches water column. Temperature rise: 54 . Supply: 130 . Return: 76. Clean and check humidifier, replace pad, checked water flow and drain.
Cleaned & checked gas furnace. Inspected heat exchanger & flue venting. cleaned burners & flame sensor. Checked voltage & amp draw of motors. Test capacitor. Checked filter. Blower: 3.8A . Inducer: 1.38A . Gas pressure: inches water column. Temperature rise: 60 . Supply: 133. Return: 73 .
Customer had been gone for six days. Air-conditioner iced up. I found air filter very dirty, causing icing of coil. Coil is still Iced up. Found condenser coil very dirty! I cleaned condenser coil while evaporator coil thawed out. Checked Freon level. Checked voltage & amp draw of motors. Suction: 125 (43). Suction line: 50. Ambient: 92. Liquid line: 106.