Josh was an absolute joy to talk to. We have a lot of overlapping interests, so we connected. That said, he's also a consummate professional. He gave a complete breakdown of what we could expect down the road as further service was needed (the system is in good shape, but it's also 14 years old), and he gave the system the quality summer-ready tuneup that I've come to expect from Coomes over the years. Thank you all around!