Shout out to Kristen for helping me set everything up! The service tech (Scott) I had did a great job and was very helpful! I asked questions and he didn't mind taking the time to answer them. It was the first time my unit had been checked out since I had moved into the house and he checked everything for me. Once he explained the company service plan, it was a no brainer! Saved me money on the spot and I know my unit is in good hands if anything happens. Great Company!