They were here on time and explained all the steps-perfect!
Only in the research phase of the project. Good response so far.
on time good work done right
Efficient & Professional
Chris and chase were very polite men they were quick and knowledgeable I would definitely use them again. Thank you for your service
Arrived on site. Removed existing water heater Installed new 75gallon Bradley White water heater per code. Checked for leaks and found no leaks Turned on tank and purged lineâ€™s. Ensured tank was heating Cleaned up area
Performed annual safety and maintenance inspection. Inspected all visible plumbing in the home, tested all faucets, toilets and tubs/showers, tightened all under sink drain piping and tested for leaks. Drained and flushed hot water heaters, and Inspected, water piping and drain condition. The home has two hot water heaters that are Bradford White 40 gal propane and are 5 and 7 years old. Upon arrival customer had complained of inadequate hot water. The left water heater was not lit. Followed pilot lighting procedure and relit the pilot light. Water heater then fired up, however the water heater gas valve on both water heaters were showing an error code of weak pilot sensed. During drain and flush noticed the T&P relief valve on the right water heater was leaking during use. After drain and flush, refilled both water heaters and ensured they were both working. Water coming from fixtures were about 120 degrees. Customer stated that the toilet on the main level would sporadically flush
Call Value: Check customers request for pricing
Hand excavated around the leaking valve, needed to expose more of it to find fittings that could be used to make new connections at. Turned water to property at the street. Cut into the 3/4â€ galvanized water pipe, this allowed us to start unthreading all the pipe and fittings we needed to to remove the leaking valve and gain access to 2 clean fittings that we can tie into. Used brass and copper fittings with a quarter turn ball valve to make the repair. After turning the water back on we found that this line supplies the house with water. This is now the whole house main shut off Recommendation to leak uncovered for a short period of time to make sure the repair is good and to place a box of the valve.
Arrived at customers home and was informed that the lavatory sink in bathroom was backing up into tub Customer informed e that drain piping in crawl space consisted of galvanized pipe. Inspected crawl space and noticed that the drain pipes for whole home consisted of PVC, ABS, galvanized and cast iron pipe. Presented customer with price to repipe in crawl space drain piping Customer agreed to scope of work on a later date Customer paid half of full balance amount as down payment Contacted office and are currently in process of setting up future appointment 9/29/21 Arrived at customers home to perform work as proposed Disconnected and removed existing drain pipe from crawl space Installed new 4 inch exterior clean out leading to septic tank Replaced existing drain pipe with new PVC DWV drain pipe Installed new toilet flange and secured to floor Made connections to all drain pipes in crawl space and checked that all fittings were secure and in place Secured drain pipe with plumbers
Trip waste and overflow not smoothly operating. Customer interested in toe tap drain and regular overlay. Finish is polished nickel. Kohler tripwaste and delta tub filler. Will check on availability 9-24-2021 Oly arrived on site. Performed replacement of trip lever waste and overflow per customers request. Secured piping in crawlspace. Tested installation. Demonstrated operation of waste and overflow to owner. No labor will be charged for Coady or Oly's time as per Oly. Thanks for choosing CPI Plumbing and Heating Inc.
Customer called in for replacement of a 11 year old water heater. Along with a recirculation pump that was no longer working. Shut water off to existing tank. Drained tank. Removed existing water heater flexâ€™s. Removed existing electrical. Removed existing earthquake straps. Removed existing pump. Installed new tank. Installed new thermal expansion tank. Installed new water heater flexâ€™s . Installed new recirculation pump. Reinstalled existing earthquake straps . Filled tank. Checked for leaks. No leaks found at this time. Turned power on to unit. Insulated water heater flexâ€™s. Took water sample from system. Customer has 4 grains of hardness, no iron present and PH sitting at approximately 7. Checked temperature and water heater was at 110F and rising. Note : explained to customer about warranty and left paperwork for tank next to water heater. Thank you for choosing CPI plumbing and heating!
Customer called in about low water pressure into home. Customer bypassed filtration system and pressure went back to normal.
Performed plumbing maintenance and safety inspection. Began inspection by checking incoming water pressure and peak water temperature. The water pressure was at 60 psi and the water temperature peaked at 117 degrees. The customer was happy with this temperature. Performed water heater inspection. The water heater was about 20 years old. All components of he water heater performed as designed. Performed inspection of all plumbing fixtures in the home. All of the plumbing fixtures performed as designed and there were no leaks on any fixtures when last checked. The home was slab on grad so here was no crawl space to inspect. The customer requested pricing to replace their angle stops, toilets and water heater for the future. The estimates were sent to his email before my departure. Thank you for choosing CPI Plumbing and Heating.
Arrvied onsite per customer complaint of a hosebib leaking. Upon arrival Toni-Ann showed me around the home and where the different fixtures were located. Provided customer pricing to fix 2 outdoor hose-bibs. No leaks present at this time. Customer declined at this time and elected to pay the dispatch fee. I let Toni-Ann know that if she choose to move forward with the work within 30 days we would credit the dispatch fee back towards the cost of the job. Thank you for choosing CPI Plumbing and Heating Inc.
Customer stated water was leaking from kitchen faucet and from drain piping under sink. Found that basket strainer was leaking. Customer decided to get faucet and basket strainer replaced. Shutoff valves are multi turn provided estimate to replace faucet shutoff valves. Turned water off to building and removed kitchen faucet shutoff valves for faucet and removed basket strainer in left basin. Installed new 1/4 turn shutoff valves and installed basket strainer and kitchen faucet. Turned water back on to building verifying no leaks present on faucet or drain on kitchen sink. Thank you for choosing CPI plumbing and heating.
Arrived onsite to customer having sink drain not draining. Gave pricing for drain cleaning through p trap. Customer accepted pricing. Removed paraphrase and began by power cleaning with 100 machine. Reached blockage approximately 20 feet in. Pushed blocked to approximately 40 foot where it appeared the blockage was broke up. Re did sink drain and checked for leaks and drainage. No leaks present. Drainage was working for approximately 30 minutes of drainage
Arrived onsite after first attempt at drain cleaning. Customer had septic tank pumped out but still had mainline blockage. Gave customer pricing for exterior clean out hydro jetting cleaning. Customer accepted pricing. Began by removing septic tank lids. Began jetting from inlet baffle to septic tank. Had big chunks of grease multiple times come back in to septic tank. Camera of the line showed large chunks of grease still present. Began 300 auger of mainline. Auger of mainline was successful. Showed customer camera of mainline and showed it being clear of obstructions and video taped and uploaded video to service titan. Customer does have small belly approximately 2â€™ in length just before the inlet baffle. Cleaned up surrounding area and reinstalled septic tank lid. Customer had removed toilet from flange in meantime. Closet flange was eroded drastically. Closet Bolts had been snapped. Gave customer jiffy repair flange and closet bolts and wax ring free of charge as a TEMPORARY fi
Arrived onsite to customer having issue with backing up in hole house. Offered to check septic tank lids. Customer approved pricing. Septic tank appeared to be full but noticed no water leaving tank into pump chamber. Gave customer option to clear obstruction from pump chamber to secondary inlet baffle. Customer accepted pricing. We waived tank lid inspection and began with 300 machine drain cleaning. Found obstruction around 5 feet. Located secondary tank out.eat baffle and cleaned filter screen while onsite. Customer is aware they need to have septic tank pumped. If problem with mainline blockage is still occurring after septic tank has been pumped, we will make another trip to clear the building drain line