Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Brannigan is very well versed and really helped us locate the problems with our wetness issues.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We had a water leak and called CPI Plumbing. We got an appointment for the very next day and our technician Aaron was awesome! Not only did he call ahead and was able to come early, but he was super kind, informative, friendly and professional. He not only fixed our water leak but then we discovered several of our toilets weren’t working. He got us accurate estimates for repair and we opted to have new toilets installed. He did the entire job all in the same day! We were so grateful to have water and flushing toilets repaired so quickly and efficiently. I highly recommend Aaron and CPI plumbing for any plumbing needs!!!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
They were here on time and explained all the steps-perfect!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Only in the research phase of the project. Good response so far.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Chris and chase were very polite men they were quick and knowledgeable I would definitely use them again. Thank you for your service
Overall Experience
Quality
Price
Convenience
Customer stated water leaking in crawlspace. Found ice maker line was leaking in crawlspace. Provided estimate to install ice maker line and customer did not want to install ice maker box. Provided estimate to install shutoff valve in crawlspace and tie on existing braided supply line for ice maker in crawlspace. Also replaced hose bib. Hammering on cold side of kitchen faucet. Pressure to the house is 75 psi. Disconnected supply lines and turned shutoff valves on getting no hammering. Provided estimate to replace kitchen faucet and customer is going to look for a faucet and have us install. No warranty or guarantee on existing plumbing. Thank you for choosing CPI plumbing and heating.
Customer wanted to replace their old yard hydrant with an owner supplied hydrant. The customer excavated the area around the hydrant. Shut off water to the hydrant. Bled the lines of remaining water. Heated up the fitting. Unthreaded old hydrant from 3/4 brass tee. Cleaned off threads of nipple going into the tee. Applied Teflon tape and thread sealant. Threaded on new hydrant. Set 4x4 post into ground. The customer backfilled with pea gravel and I secured the hydrant to the post with a two hole clamp. Gave customer an estimate for a replacement electric water heater. Currently he has a 40 gallon low boy electric and is interested in propane replacement or electric. Will meet with management to send an updated estimate for the propane water heater replacement. A 1 inch propane line is about 50 feet away and we would have to put in a vent. Thank you for choosing CPI Plumbing and Heating.
Customer had water shutoff due to water leaking in crawlspace. Found pvc water piping in crawlspace had broke. Provided estimate to replace all water piping in the house due to pvc water piping. Pvc water piping is not allowed inside the building. Customer also has quest water piping. Provided estimate to cap water line and replace hose bib with 5 feet of piping and customer agreed to work. Capped pvc line near crawlspace entrance. Also removed broken water line going to old hose bib. Installed new section of pex water piping and hose bib. Turned water on verifying no leaks and meter is not spinning. Checked fixtures inside all are getting water. Highly recommend getting all water piping replaced in the building. No warranty or guarantee on existing plumbing. Thank you for choosing CPI plumbing and Heating. Customer requested sending this to there insurance. Ike.mccoy@farmersinsurance.com
Day 1: Customer called about his Urinal running when not in use. Upon arrival, inspected Urinal. Toto EcoFlush urinal with concealed flush valve, customer had already removed the cover plate. Inspected flush valve and documented part number. Explained that the flush valve will need to be replaced. Looked up the part online, discontinued. Provided pricing to perform a diagnostic to reach out to tech support and find a comparable replacement with the option to waive the cost, customer accepted. Called Toto tech support and spoke with Mike. He found the new model number for the exact same specs. Called Ferguson and spoke with Ed, received parts and availability. Ed stated that it’s most likely a 3-4 week wait for material. Provided pricing to order and replace the flush valve, customer accepted and put half down. Waived diagnostic. We will return once part has been received. Day 2: Arrived on site to perform work as proposed. Water was already isolated to the flush valve. Removed cover pl
Arrived onsite to customers home to replace their old 80% furnace. Disconnected venting, ducting, wiring and gas. Removed old furnace, installed new furnace, connected gas electrical, ducting, and venting. Supported venting. Sealed ducting. Converted unit to propane, set manifold pressure on low stage to 6 inches wc as per manual, set manifold pressure in high stage to 10 inches wc as per manual. Turned on furnace, supply air temperature in low stage was 100 degrees, supply air temperature in high stage was 112. No co was present in duct stream. Return air temperature was 65 degrees.<br> <br> Thank you for choosing CPI Plumbing and Heating Inc.
Arrived on site to preform work proposed.<br> Replaced and repaired damaged 1/2” lines to water stations.<br> Repaired damaged 1” line on outlet side of RPBA.<br> Once completed with repairs slowly charged the system with water and tested for leaks. At this time all repairs show no signs of leaks. During search I noticed that RPBA was continuously dripping. <br> Cycled shut off valve multiple times to see if it would reset. <br> At this time RPBA is still leaking. Wrote estimates for repair and replacement and emailed to the office. <br> Informed customer of findings, Sean is aware. Informed customer of work completed and cleaned area.<br> <br> Thank you for choosing CPI Plumbing and Heating Inc.
Replace Upper and Lower Heathing Elements to Electric water heater<br> Turned power off to water heater <br> Double checked power was off at the tank with volt-meter<br> Turned water off to tank<br> Connected water transfer pump to drain on bottom of tank<br> Disconnected water supply to hot side of tank<br> Purged tank off all water <br> Opened front panels of tank<br> Disconnected wires that go to the elements<br> Unthreaded upper and lower elements<br> Opened new Bradford White factory replacement elements<br> Cleaned threads of calcium<br> Tightened new elements on to tank<br> Turned water back on <br> Flushed tank as much as possible to remove calcium flakes<br> Purged all air from tank <br> Thrip checked for leaks<br> NO WATER LEAKS<br> Reconnected power sully wires to elements<br> Turned power back on to tank<br> Checked voltage 246V<br> Replaced insulation and front access panel on tank
Arrived on site to customer not having a working furnace and flooding that it recently happened and caused damage to ducting in crawlspace. Customer had a membership that had not been used yet use inspected crawlspace ducting under membership and return ducting and attic. Ducting was completely saturated and needs to be replaced. Given size of furnace and ducting and crawl space opening. Ducting will need to be custom sizing. Gave customer pricing for ducting replacement. Informed customer that this will happen again due to the fact of ducting heigh and crawl space requirements ducting will not be able to be lifted more then 8” above the crawl space leaving system subject to flood damage in the future. Informed customer that there would be no warranty on ducting due to the potential for flooding being a recurring event. <br> <br> Inspected furnace and used a non contact voltage tested and found that no voltage was present to furnace cabinet. With door switch pressed no lights c
Arrived onsite to test Backflow prevention device. Backflow device inside pool room passed the test. Was unable to test RV dump station device due to it not being hooked up and broken. Gave customer pricing to fix the issues at hand as well as one to help prevent freeze damage all together. Testing is not complete and will need to be completed once repairs have been made
Customer called about his sewage and ground water pumps not working. Last night colony creek flooded his yard and covered it with up to 1.5” of water. Neither pump works but both alarms sound and eventually flip the breaker. Both pumps and electrical boxes are completely submerged. Unfortunately we can’t do anything until the water level drops and creates access to the pumps and electrical. Customer also does not know where the septic lids are which means they are buried. Told the customer to wait for the water level to drop, see if the system works. If not, he can call us back. Thank you for choosing CPI!
Dump Station Line Replacement 11/30/22: I marked the ground for utility locates. I called 811 to mark for locates. Will return to perform work once utilities are marked and parts are acquired. Ticket #22512006 Thank you for choosing CPI Plumbing and Heating.
Checked customer request for winterization. The customer had three bathrooms that he needed winterized. There were 9 toilets, 9 lavs and 9 showers all together. Presented customer pricing to winterize the bathrooms. After pricing was approved the work was scheduled. The work will be performed on a later day when all required antifreeze is acquired. 11/30/22: Performed work as proposed. I drained the bathroom through the existing boiler drains. I flushed all of the toilets and vacuumed out the tanks and traps. I blew out the lines with an air compressor to the best of my abilities. I shut off the water heater. I filled all of the traps with antifreeze. After the antifreeze was put into the traps I taped off the toilets and sinks. I checked for leaks on all other plumbing that had been installed by CPI. There were no leaks when last checked. The customer was happy with the winterization and that there were no leaks. The customer understood that we winterized the building to the best o
Customer has a Triangle Tube Instinct 155 Boiler and it is having intermittent failure to ignite issues. We have checked all readings and everything checks out except we are not able to get the combustion readings into the required ranges per factory tech support. In the past when we have seen this issue we have replaced the gas valve to get the adjustments into range. After talking with tech support they suggested replacing the gas valve and also the venturi assembly. Confirmed with factory that boiler has partial extended warranty and parts will be provided to us at no cost. Labor is only covered to a small fee so labor prices will apply for the work. Pricing below includes labor and expedited shipping. November 23rd 2022 Arrived onsite to customers home with replacement gas valve and new LP Venturi, contacted tech support again after I inspected the old Venturi. Tech support informed me that the Venturi had been updated since this boiler was put in as they had some issues with t
We completed the job walk, we saw where they want to relocate the washer and dryer from inside of a bathroom to the mechanical room down the hall. Also took a look underneath the house to see if the sketched out new floor plan that they would like to do in that bathroom would work off of the current plumbing, from everything that we could see somebody has oversize the system and it will work. Each one of those quotes was for waste and water only no demolition work of any type that has to be performed by others.
Arrived at customers house Customer stated that when they woke up water was on the floor and toilet is leaking Flushed toilet 30 times and while trying to move tank Cannot replicate leak Had sink running for 10 mins No leaks detected Notified customer that if it does happen again to give us a call Thank you for choosing CPI Plumbing and Heating