give aaron 5 gold stars....you could tell he really knew his stuff...he is a good rep for your company
Henry and assistant are so helpful and knowledgeable
Henry and assistant were excellant. Worked all day. Really thoughtful on how to redo and create plumbing.
Performed annual safety and maintenance inspection. Inspected all visible plumbing in the home, tested all faucets, toilets and tubs/showers, tightened all under sink drain piping and tested for leaks. Drained and flushed hot water heater, and Inspected crawlspace condition, water piping and drain condition. The home has multi turn valves located in the guest bathroom and the laundry room sink. While none are leaking at this time, CPI recommends replacement of all multi turn valves. The laundry sink faucet is also leaking from the hot side handle as well as from the base of the faucet. 3 of the hoe bibs for the home were not frost free hose bibs. In the crawlspace, drain and water piping were in good condition, and water piping was insulated appropriately. Presented pricing for replacement of angle stops, hose bibs and laundry faucet. Customer declined repairs at this time, and requested estimates for specific replacements for the laundry faucet. Will need to work up estimates for des
- Arrived on site. - Spoke to the tenant about the issue they’ve been having with all of the fixtures in the home backing up. - Verified all fixtures were in fact backing up. - Provided Jordan with an estimate over the phone to check the septic tank. - Liquid tank level looked alright. Couldn’t originally find the solids tank. - Provided Jordan with an estimate to attempt to drain clean. - Began by running my camera down the drain line at approximately 25 feet out the camera stopped. - I located the camera head and found where the solids tank was slightly buried. - Checked solids tank level. It looked full. - I zeroed out the task for attempting to drain clean and replaced it with the task for pulling and re-setting the toilet because I was unable to drain clean any further. - Informed Jordan of where the solids tank is located and let him know that it was full. Thank you for choosing CPI Plumbing and Heating!
Customer stated water was leaking out of Washing machine valve. Turned washing machine valve on and ran water through washing machine twice verifying no leaks present. Provided estimate to replace washing machine valves and customer declined work at this time. Thank you for choosing CPI plumbing and Heating.
Customer stated water was leaking in crawlspace. Provided estimate to repair leak. Repaired 2 leaks in crawlspace. Turned water on and found several more leaks. Provided estimate to Repipe water lines in crawlspace and customer agreed to work.
Arrived onsite, customer had exposed water main outside of foundation and around water meter. Connected 1inch pex to underground polyethylene water main and connected to house water piping inside crawlspace, running pex under foundation. Added 1 inch ball valve main shut off to pex main. Ran PVC line off polyethylene water main to supply shop. On other side of street, connected polyethylene main to water meter. Could not test because water purveyors side of water meter started leaking after connection was made. Because we could not turn the water on or test, informed Jim to call the office if any leaks are noticed in the work we performed.
Arrived onsite to customers complaint of an electrical smell, customer declined furnace replacement and accepted pricing for diagnostic work. Found two contactors that were very pitted. Discovered that the overload on one of the banks of strip heats was tripping. Found that quite a bit of registers were closed. Opened up Registers and recommended keeping them open. Took amperage and resistance readings on strip heat and compared it to the ohms law calculations and found that they were off. Repairs are replacement of strip heat and both contactors, customer approved repair pricing. Thank you for choosing CPI Plumbing and Heating Inc.
Arrived at the customers home. I spoke to the homeowner about two gate valves on her water treatment filter bypass system that she wanted to get replaced with ball valves. I provided her with an estimate to replace both shut off valves. She signed off on the estimate. I began by shutting water off at the main water shut off located in the same closet as the filter system. Next I laid a rug out where I would be working. Then I brought in my tools and materials. I disconnected the filter using the union on the left of the filter and the union on the right. After I had the filter disconnected I removed the two gate valves. Next I fabricated the new ball valves into the system. Soldered them in. Then slowly turned water back on to the filter. Followed by slowly turning the water back on to the house. Bled all air out of the water lines. Thoroughly tested for leaks. No leaks were found. While I was there the homeowner asked if she could have an estimate to replace her hot water heater. I pr
Arrived on site customer stated that he would like isolation valves installed on both hot and cold lines supplying downstairs shower. Was able to locate and gave multiple pricing options. At this time customer only wanted isolation valves for the shower. Customer informed me that he would like to talk with his insurance company about replacing the existing water piping since pipes are comprised of cpvc. Customer informed me not to worry about a quote until he is ready. Customer is fully aware of existing water piping and condition. Installed two new isolation valves and tested for leaks. Once homeowner restored water to home no leaks were found during search. Cleaned area and showed customer the work preformed. Inspected for leaks a second time, no leaks found Thank you for choosing CPI Plumbing and Heating Inc.
Newer thermostat Home is approximately 2100 square feet with 15 supply registers 4 return air grills through home. Customer is explaining that she wakes up cold in middle of night and raises setpoint on thermostat. It takes â€œfrom 3am she is lucky to reach 70 degrees on thermostat.â€ Heat seems to take a long time to go through home. Furnace had an error code of E12 that was a warning. This error code was a static pressure high check filters and ducting. Filters were very dirty. Recommended customer to install a 20x25 filter with power off to electronic air filter. Error code still was present. Furnace ducting appears to be undersized for system. Blower is running at a reduced capacity due to static pressure being high. Informed customer of findings. Customers supply ducting is 16x19 then transitions into 12x16 then transitions again to 1ft x3ft and has multiple 90 degree bends which create more restrictions on air flow. Restrung air temp was lower then inside air temp by ten degr
Arrived onsite per customer complaint of no hot water and flood-stop alarm to be going off. Upon arrival I found there to be a small leak coming from the T&P valve. Found valve to be tight. Turned water heater to pilot. Shut off incoming water to the tank. Drained down tank enough to remove the T&P. Reinstalled the T&P with tape and dope insuring it was tight. Restored water to tank. Reset flood-stop to the â€œOpenâ€ position. Bled air as required and set dial on control to the â€œHotâ€ setting. Waited 20+ minutes and found water to continue to be coming from the internal threads on the T&P. Shut off water again and drained tank. Installed a new T&P. Filled tank testing for leaks and found that the T&P continued to leak. Spoke to Scott at Bradford White Tech Support at 12:50PM. Informed Scott of what was going on. After discussing the issue with Scott he informed me that I had a bad/leaking tank and could not be repaired and will have to be replaced. Documented findings in ST. Provi
Arrived on site per customer complaint of a leak coming from their water heater. Upon arrival Dawn informed me that the leak was coming from the gas valve on the water heater. Provided Dawn options to replace both the water heaters inside the home. Dawn accepted pricing for 2 new LP water heaters. Began by shutting off water to the home and draining both tanks. Shut off gas. Disconnected required connections. Removed old tanks. Installed new 3/4â€ shut off valves for the water heaters. Installed 2 new flood-stops. Installed 2 new earthquake straps. Installed new water heater flexes. Installed new 2 new pans and caped outlets. Provided and installed 2 new LP Bradford White water heaters. Restored water to the home testing for leaks and found none. Electronically gas sniffed multiple times for leaks and found no gas leaks present. Soap tested each individual fitting insuring everything was leak free, customer was present when we performed the gas leak test. Confirmed operation newly ins
Cut and removed yard hydrant repaired 1 1/4â€ pipe in ground exposed by others Installed frost free hosebibb at pump house All new plumbing tested no leaks No warranty on any existing plumbing Water has been restored to residence Thank you for choosing CPI for your plumbing needs
Customer stated water heater would not produce any hot water tank was 15 years old. Customer wanted new water heater. Turned water off to building and removed old water heater. Installed new shutoff valve for water heater and raised water lines. Also replaced t&p drain. Installed new 50 gallon electric water heater and expansion tank. Turned water back on to building and filled tank verifying no leaks present. Turned power back on to water heater and cleaned area. Thank you for choosing CPI plumbing and heating.
Performed annual safety and maintenance inspection. Inspected all visible plumbing in the home, tested all faucets, toilets and tubs/showers, tightened all under sink drain piping and tested for leaks. Due to the water heater being installed less than 2 months ago, customer requested no drain and flush. Inspected crawlspace condition, water piping and drain condition. The homeâ€™s plumbing has no visible imperfections. The hot water heater is a Bradford white 50 gal propane and is less than 1 year old. The water heater is working as designed.
Performed excavation to locate and reroute under ground water piping Cut 1 1/4 water line from well to pump to lodge removed tee fitting, installed direct feed to pressure tank from well Installed new feed to lodge from pump house with emergency shutoff valve Installed new emergency shutoff valve to house in pump house Connected water to softener loop Programmed softener filled with salt Ran discharge line to location away from pump house, recommend Tested all new plumbing no leaks Insulated water lines Water has been restored to both buildings Native soil has been backfilled Water softener should be in heated space for cold weather to prevent damage from freezing Water softener should be inspected monthly and salt level should be kept above 1 ft from bottom of brine tank, apply solar softener salt only No warranty on any existing plumbing