The tech was dismissive to my wife. He did not clean up after himself. I had boxes and clippings of wires all over the floor where the boiler was. Additionally, he did not turn back on the thermostat upstairs. Regarding my wife. When he asked her to do things. He was very condescending in his tone and approach to her when she didn't know what he was asking her to do where he should have done it himself since I was not present. This is not what I come to expect from Sippin. Please do not have this individual ever come back out to my house because of him being alone with my wife and being so dismissive and condescending it really made me angry. Jim S
Response from Sippin Energy Products:
Got your message. I'm most surprised to hear this news, as Will is one of our most outgoing technicians, and I don't ever recall getting any negative feedback on his communication with customers (you can confirm that on our Google reviews). That being said, I will speak to him about it and see what the situation was. I imagine he was experiencing trouble elsewhere that day. Please except our apologies for the negative experience.
