Great job. Professional work attitude. Knowledgeable.
Isaac was super friendly and informative! Would highly recommend.
No nonsense answered all questions got job done
Brandon was very knowledgeable and professional. He diagnosed the problem and had it fixed in a couple of hours. I'll use this service again if needed.
Jake provided excellent customer service and educated me on my options and cooling system. Thank you!
Tech showed up on time, he was thorough and didn’t try and sell me something I didn’t need. Very friendly and social distances as much as possible.
I would recommend this company to anyone, family and friends. They make you feel that they are here to help, instead of just making a sale.😊 They did everything that they said they would do, no surprises here. Go Interstate!
He did a very good job! Your staff is great, no complaint. Thanks
Will always use Interstate H&A. They don't rip you off, Like the other ones...
I arrived to bid a system replacement. I found the conditioner needing all outdoor components replaced. I also found the indoor system needing a better filter system than what is provided. I can install a filter base and reduce the filter cost to 1 and I will install a grill in the closet to close the whole in the closet. I will install a 2.5 to. Air conditioner with a 45,000 btu gas furnace with a matching evaporator coil. This system will come with a 10 year parts warranty and a 1 year labor warranty.
I arrived for a non member no heat call. I first inspected the furnace and found the low voltage fuse and main control board to have been burnt and non operational. I made the homeowner aware of the issue with the system and suggested to replace the furnace bs repair. The homeowners decided to repair the system and not to replace the furnace. I picked up the control board and installed a new fuse. I cycled the system on and the furnace ran for able 5 min and the fuse blew. I replace the fuse and traced down a shot in the common wire in the thermostats wire that runs to the control and thermostat. I recommend to replace the thermostat wire at this time. The homeowners wanted to try and repair the wire there self. I instructed to unplug the power to the furnace before messing with the thermostat wire. If the fuse or control board goes out because of the short this will not be covered under warranty as to this is the reason the fuse and control board failed. I cleaned up the wiring as muc
Arrived to no heat service call and performed system evaluation. Found thermostat not getting signal. Customer supplied own thermostat. Wired in thermostat. Test capacitor and motor amp draw. Amp draw in range. Gas pressure and temperature rise in range. System is heating at this time.
Came out to call for a system that wasnâ€™t heating, but now it is. Customer stated that the system wasnâ€™t heating properly the other day, but today has been working fine but still wanted me to check it. Thermostat was already satisfied when I checked it. I went to the unit to test components after cycling it on from the thermostat. Furnace fired up with no issues. I let system run for a total of 10 minutes and the temp in the home was raised from 70 to 73. I checked amps on motors, gas pressure and even checked the condensation drain. Amps on inducer motor where within range and had no sign of going out while I was checking the system. It is a 90% furnace, and itâ€™s likely that the system had a frozen drain line causing the system not to operate properly that was able to thaw out since it is a short run from the garage utility closet through the brick wall in the back yard. I made sure the drains were clear and I did verify that the drain was draining. System is heating properly at
I first called the homeowner at 6:47 the homeowner did not answer the phone. I then drove to the home and knocked on the door. I seen the homeowner peak through the windows and they did not answer the door. I left a card attached to the mail box and left the location.
Silver club fall tune up on 2012 80% carrier gas furnace. Asked about hot and cold spots, customer is interested in having air ducts cleaned out today. Checked flue, drain line and blower. Checked blower capacitor, heat exchanger and cleaned flame sensor. Cycled system on and tested gas pressure, amp draws, electrical components and measured delta t. System is working well at this time. Duct cleaning- layed drop sheets where necessary. Removed supply vents and return grill. Cleaned supplies with modified shop vac to fit the smaller ducts. Cleaned each vent with increased pressure and wiped down surfaces. Cleaned vents and grill with spinning brush. Shop vac Ed out return cavity. Reattached vents and grill. Set thermostat back to customer preferred settings. System is working well and ducts are clean at this time.
Arrived to no heat service call and performed system evaluation to very old unit. Ac is not in working order. Furnace is very old. Furnace has bad blower assembly. Visually checked heat exchanger and found cracked heat exchanger. Informed customer unable to repair system and can only replace unit. Spoke to customer about giving an estimate for system. Customer chose to wait for estimate at this time and will call back when ready for estimate.
White shield plan tune up on upstairs Amana furnace. Downstairs unit was replaced at the beginning of the month. Changed filter included with white SPP. Checked flue, evap coil heat exchanger blower and blower capacitor. Cleaned flame sensor and cycled system on. Checked thermostat controls. Gas pressure and delta t. System is running great for this winter season! Talked about surge protectors and new system that was recently installed.
Preformed fall service on Lennox 80% furnace checked amps on all motors cleaned flame sensor checked ohms of the igniter they looked good. Got in the attic visually inspected hot water tank. The outside of the return box needs to be sealed up there are air leaks all the way around in the summer months this will bring efficiency way down and cause system to run longer periods making energy bills higher informed customer of the issue she said she would have her boyfriend do it soon. System is operating correctly at this time. Checked the filter customer changes them regularlyðŸ˜and happy holidays.
Customer had unit installed by us 3 years ago. Package unit was installed with crossover. Crossover over was installed and did not hold up. Crossover over completely blew out due to being designed in ductboard. Removed package unit from doghouse and installed crossover correctly using metal. Sealed all fittings with mastic and reinstalled package unit. Customer under 5 year parts and labor warranty no charges to customer.
I arrived to perform a silver member furnace tuneup. I checked all amp draws voltages gas pressures resurfaced flame sensor igniter is within manufacture specs delta T is within spec changed customer supplied filter capacitor for the blower is within spec blower wheel is clean blower motor is not leaking any oil cycled the system several times with all operations being normal.
Performed preventative maintenance on furnace. Customer will change filters. I supplied the filters to customer for her to change. I inspected the blower assembly, motor, capacitor, electrical components, wiring, burners, flame sensor, ignition, gas valve, inducer motor, and overall condition of equipment. Customer had an issue with the blower wheel previously and wanted it to be double checked. Blower motor amps are good, capacitor was replaced when we were out last and the wheel is still good. Blower assembly has a slight vibration, but nothing concerning. I checked amps, temperatures and gas pressure. Tested pressure and safety switches. System is heating properly within manufactured specifications at this time.
Performed blue shield protection plan furnace maintenance. Changed 16x25x1 filter. Cleaned flame sensor and tested ignitor. Blower and evaporator are fairly clean. Test induced draft motor. Test ecm blower amp draw. All amp draw in range. Tested gas pressure it was high. Starting gas pressure was 3.78 adjusted to 3.35 gas pressure now in range. Cycled unit multiple times to insure that all safeties are working and unit running as designed. System is heating at this time. Suggest adding surge protector to unit in future.
Came out to call. Customer stated that the heater hasnâ€™t worked at all. They checked the system and saw an led light flashing, but nothing happening. System was installed in the fall of 2019. I checked system over and found the furnace led code stating the furnace had reverse polarity. I checked power wire and reversed the power legs on the furnace. Cycled system on and the furnace started operating properly. Filter was dirty and I recommended it be replaced. Customer had me change it. I also recommended maintenance plan to customer seeing they are first time home buyers and it would be one less thing to worry about.
Red SPP fall service on 2017 Goodman furnace. Asked how home has been cooling this summer and customer has had no issues, customer turned on furnace once so far this fall with no issues. Filter was recently changed, so I left an additional fresh 16x25 filter included with Red SPP. Inspected and cleaned flame sensor and burner crossover points. Checked flue pipe, drain line and ductwork. Checked blower, blower capacitor and heat exchangers. While checking gas valve, noticed the screw for manometer reading was rusted tight. Cycled system on, and checked gas pressure and it does look good at this time. Checked amps and temperature rise. Checked inside delta t. System is operating well at this time.