I would recommend this company to anyone, family and friends. They make you feel that they are here to help, instead of just making a sale.😊 They did everything that they said they would do, no surprises here. Go Interstate!
He did a very good job! Your staff is great, no complaint. Thanks
Will always use Interstate H&A. They don't rip you off, Like the other ones...
The fan on my A/C unit quit blowing on the hottest day of the year. The whole staff at Interstate Heating and Air Conditioning were polite and knowledgeable. Jorden had my A/C up and running quickly. He even washed out the outside unit and gave me tips on keeping it clean.
Had my ac unit stop working. They were able to get me in for an appointment quickly. The service tech came, was very polite, and informative explaining the issues. He provided exceptional customer care. The office personnel as well whim took my call was also very polite and informative.
Isaac came out and did another fantastic job. This guy is happy in his job and it shows! Be sure and save a date in the fall with Isaac for my next heating maintenance service. Thanks!
I would recommend this company to family and friends, Brandon was very professional, friendly and on time if you ever need service call interstate heat and air first.
Adam took his time servicing the units and explaining what he found that needed attention, well above average.
I arrived for a non membership no cool call. I first spowith the tenets and they said they would pay for today and anything further that would be needed they will contact the homeowners for approval at a later date. The main issue is that the living room dose not get a lot of air flow. I checked the filter and found it to be stopped up. I then inspected the system location the attic and found that the evaporator coil was stopped up with attic insulation. I removed the insulation and inspected the duct work. I found the return duct to be collapsed and not moving the proper amount of air flow. I then inspected the the condenser coil and found the system to be completely stopped up and assembled wrong. I disassembled the condenser and removed all wood screws and cleaned the condenser coils. I reassembled the conditioner and checked the systems refegerant charge and found it to be running within manufacture range at this time.
Arrived to no cool service call and performed system evaluation. Inside unit from 2008 outside unit from 1999. Found bad condenser fan motor. Spoke to customer about options. Gave option to replace condenser or replace fan motor. At this time customer chose to replace motor. Install new condenser fan motor complete with capacitors. Cycled unit and tested amp draw. Refrigerant levels appear to be close to in range. System is cooling at this time. Suggest unit replacement be considered in future due to age. Customer replaced filters. 1yr motor warranty.
Came back out to call I was at yesterday. System stopped working later that night. Last time I was out, I replaced a contactor that was overheated and pitted. I also fixed some bare 24v wiring. I went through system wiring, and didnâ€™t find any bad connections. I ohmed wiring and found that my 24v wires were touching somewhere. Went through entire 24v wire and found a bad splice in wire buried in the insulation. Fixed bad splice and replaced fuse. Cycled system on multiple times to make sure 24v wiring had no more issues. System is cooling properly. No charge for fixing bad splice.
I arrived for a non member no cool call. I first spoke with the homeowner and the main issue was the fuze was blown on the control board. I inspected the indoor system located in the attic and found the fuze to have been blown. I replaced the fuse with the homeowners approval and cycled the system on. I checked all wiring and all electrical components in the furnace and condenser. I found the contactor to be extremely black and pitted and the coils on the contactor to be dark and running hot. I recommend to replace the contactor to keep the system running. The homeowner wanted to replace the contactor their self. I told the homeowner that if itâ€™s not replaced you could be looking at anotherâ€™s blown fuse or a shorted control board or transformer. I replaced the fuse and left the system running at this time.
Arrived to service call performed system evaluation and found condenser fan motor I installed September of last year to not be working correctly. Motor was under warranty. Replace motor free of charge to customer. System is cooling at this time. Filter starting to get a little dirty. Customer will replace.
Reduct complete house
I arrived for a non member no cool call. I first spoke with the homeowner and found that the indoor system is running but the outdoor system will not turn on. I inspected the indoor system and found the evaporator coil to be sitting half way in the door jam. I inspected the furnace and found the blower motor to be running and working within manufacture specifications. I inspected the condenser and found the compressor to be running but the condenser fan motors to be overheated and pulling high amps when it starts. I recommend to replace the conditioner fan motors to get the system running at this time. I recommend to have the system bid for replacement at this time. We decided to hold of on the motor and see about replacing the system in the near future. Even though the system is running at this time the system is a 15 year old system and this motor will fail in the condition the system is in. I left the system running and cooling to the best of its abilities at this time.
Performed free preventative maintenance on Carrier AC split system. Changed customer supplied filter. Inspected blower assembly, electrical components, wiring, coil, drain, and overall condition of equipment in closet. Checked and tested thermostat operation, capacitor, compressor, contactor, fan motor, amps, temperatures and pressures of condenser. Cleaned condenser coil thoroughly. Customer was interested in previous recommendation I made to add a hard start kit to AC. I discussed with customer about the benefits. He agreed to installing it. I installed the hard start kit and cycled system. AC is cooling properly within manufactured specifications at this time.
Spoke with manager about system and adding return air. Will be getting parts when parts house are open as well as schedule job with our office and find best time to install when they are not busy either very early morning or possibly close. Will be back in contact with customer. Returned 6-10-2020 to install another return. Removed grid around existing return. Space between grid and roof is very small. There are existing ductwork in this area as well as co lines for drink machines and many years worth of electric and communications wires in this area. Due to lack of space I was unable to run another return to system without have to remodel this area and move the routing of many wires and appliances. Due to not being able to run another return to system to try and remedy air flow problems to this system I have installed less restrictive air filters to both systems. These filters will allow more air to enter system. However these filters do catch less particles in air. Due to this perio
Arrived to call back. Performed system evaluation. System working putting out 58 degree air. However several ducts in house not working. Pipe from 1950s found evidence of varmints in attic. Due to age and condition of ductwork. Suggest duct replacement with plenum and dampers to properly distribute air. Machine is working just not getting enough air in house to effectively cool. System cooling best it can at this time. No charge to customer. Customer wants to move forward will follow up with customer Monday.
Came out to perform preventative maintenance on New Carrier system. I did a full inspection of equipment. I inspected the equipment in attic first. System is a 90% high efficiency furnace with a 5 ton AC system. I checked all zones of zoning system, wiring, electrical components, drains, and overall condition. I checked thermostat operations, wiring, amps, capacitor, contactor, compressor, and fan motor. Checked temperatures and pressures of condenser. System is operating properly. Customer explained that in the heat of the day the system wonâ€™t always reach desired temperature in home. She explained that it stays fairly comfortable, just not were they would like it. I explained that the builder put a 5 ton system on a 2,900 sqft home, and added spray foam to reduce heat load. By the calculations I did, the system is close to a ton short of air. Which means the 5 ton AC has to work overtime to keep the home at desired temp, and has difficulty doing it when itâ€™s 100 degrees outside.
09JUN-I came back out for a no cool. The condenser fan motor wasnâ€™t running. The motor was going bad, and when we replaced the capacitor, the other day, the motor finally went out completely. I rolled the cost of the capacitor into the cost of the motor. I will order the motor in he morning and have the office call to schedule a time for us to return to install the motor.
10JUN2020 JB discovered Pvc flue being used for type B. Customer out flashing replace flashing and adjust flue to match. System is running properly at this time.
I came out for a no cool. I checked the system over and cycled the ac. I found the TXC completely stuck closed. The suction pressure dropped to 0 and the head Brewster was where itâ€™s supposed to be. I stuck the sensing bulb against the hot compressor and freezing line to try and unstick it, to no avail. Iâ€™ll call the manufacturer in the morning for price and availability of the TXV + filter drier and call the owner back for total price. Pack unit holds 6.4lbs of r410a M#:574DNWA36090AATP S#:4411C15893 09JUN20-I returned with the OEM TXV. I recovered all the refrigerant from the pack unit. I removed the stuck TXV and old filter drier. I installed a new filter drier and OEM TXV. I pressure checked the system, pulled a vacuum and weighed in the 6.4lbs or r410a. I cycled the ac and checked all operations. The ac is cooling at this time. Since itâ€™s been off for so long, the system may take 24hours to cool the house properly.
I came out for a no cool. I checked the system over and found the condenser fan not running. Caused by a bad dual capacitor. With approval, I installed a new dual capacitor and washed the ac coil. I cycled the ac and checked all operation. The system is really old, but working properly at this time. It is very hot in the house right. It may take up to 24 hours to cool the house down.