Great job. Professional work attitude. Knowledgeable.
Isaac was super friendly and informative! Would highly recommend.
No nonsense answered all questions got job done
Brandon was very knowledgeable and professional. He diagnosed the problem and had it fixed in a couple of hours. I'll use this service again if needed.
Jake provided excellent customer service and educated me on my options and cooling system. Thank you!
Tech showed up on time, he was thorough and didn’t try and sell me something I didn’t need. Very friendly and social distances as much as possible.
I would recommend this company to anyone, family and friends. They make you feel that they are here to help, instead of just making a sale.😊 They did everything that they said they would do, no surprises here. Go Interstate!
He did a very good job! Your staff is great, no complaint. Thanks
Will always use Interstate H&A. They don't rip you off, Like the other ones...
Came out to call for a system not cooling well. Last year I came out and found the system low on refrigerant and needing cleaned. I checked system over and found it fairly clean, but system running low on refrigerant again. I checked the evaporator coil and noticed to oil Residue. I went ahead and charged the system with 1.4lbs of 410a to get proper subcooling of 14. Recommended evaporator coil and furnace be replaced due to condition. AC unit was replaced in 2012.
I arrived for a non member no cool call. I first spoke with the homeowner and found that the indoor system will run but the outside system will not come on. I inspected the system and found the the drain line to be full of water. I could not inspect the evaporator coil due to the evaporator coil being in the door jam of the closet. I remove the blower motor and inspected the coil through the heat exchanger and found it to be stopped up with animal hair. I gave the homeowner bids to remove the furnace and evaporator coil to clean the system. We decided to just clean out the drain line at this time and not to clean the system. After I cleaned the drain line with nitrous I cycle the system on and cleaned the condenser and found the system to be running a little low on refrigerant charge but this could be from the dirty coil.
I arrived for a non member no cool call. I split with the tenant and I found that the system runs but will not cool. I inspected the indoor and outdoor system and found it to be clean but running low on refrigerant. I add this aware to the tenant and we decided to not preform a leak search at this time. We only wanted to charge the system at this time.
On May 22, 2021 arrive to a new customer nonmember upon arrival customer stated that the unit was not cooling I checked thermostat and turned it on I then went to the condenser checked voltage at 0 V check the breaker itâ€™s got a 20 amp breaker and it was tripped you need to 35 amp breaker I checked amp draw when I turn the breaker on the condenser is pulling 98 Amps I put a hard start kit just to see if it would do anything itâ€™s still pull in the 98 A compressor is locked up will have to call and get pricing on compressor and call customer back with pricing for compressor change out
Performed preventative maintenance on AC system. Changed out filter for customer. Inspected blower assembly, motor, electrical components, evaporator coil, drain and overall condition of equipment in utility room. Blower could use cleaning in the near future. Cleaned condenser coil thoroughly. I inspected the condenser coils, contactor, capacitor, compressor, fan motor and operation of condenser. Capacitor was reading below manufactured rating. Itâ€™s rated for 40 for the compressor and was at 30. Recommended it be changed to prevent the breakdown from happening in the summer. Customer had me change it out under warranty. Checked amps, temperatures and pressures of condenser as well. System is cooling properly within manufactured specifications at this time.
I arrived for a non member warranty call on a system we installed less than one year ago. I inspect the system and found no power to be at the disconnect at the outdoor system. I inspected the indoor and outdoor breaker box and found no issues that I could see. I recommend to have them contact a electrician to repair the electrical issues.
On April 30, 2021 I arrived to a a white club member for a spring tuneup upon arrival I checked the furnace did aunt drawls checked blower and then went to the condenser checked the components in the condenser and found that the capacitor was out of tolerance recommend a replacement customer agreed disassembled washed reassembled checked system operations everythingâ€˜s working properly at this time thank you for your business Mike t
On April 27, 2021 I arrive to a Red club member upon arrival I inspected the furnace checked the blower blower cap everything good there I then went to the condenser checked components disassembled washed reassembled check system operations everythingâ€™s working properly at this time thank you for your business Mike T
Duct cleaning inspection, the house has signs of nicotine on walls and in ductwork. 7 supplies and 2 returns, with 1 under furnace and 1 running through a remote cavity in hall. After inspecting ductwork in attic, it is obvious it is loose and can disjoint if I run cleaning equipment through it. Spoke with customer about options, including replacing the ductwork and customer is interested. Left estimate to replace 5, 6â€ and 2, 8â€ duct runs. The supply plenum is short in space and has 2 12â€ ducts coming from it. Will have to run wyes to reduce runs from these 12â€ ducts. See Kianoosh for layout plans.
On April 16, 2021 arrive to new customer nonmember upon arrival I inspected the system it was throwing a 33 code I did a hard reset on the board pulled the filter out filter was completely clogged with customer approval I change the filter I then tested the system everything is working properly at this time if you have any more issues please give us a call thank you for your business Mike t
I arrived for a partial system replacement. I first spoke with the homeowner and found that he had replaced the system 25 years ago and the indoor system has a refegerant leak. He also wanted to get his duct board plenum replaced with a metal plenum. We will use the old taps on the system. I inspect the system with the homeowner and we decided bid to replace the system with a base 14 seer system. We also wanted to replace the lineset and set the new condenser on a new pad between the windows and leave one disconnect on the wall. We will replace the disconnect with a new fused disconnect and all new thermostat wire and a new whip. The system will also set on four 3â€ pump ups to raise the system. This system will have a 10 year parts warranty and a one year labor warranty.
Came out to give estimate for a 3 1/2 Ton Heat Pump system. Gave estimate to replacing existing system with a 3 1/2 Ton Carrier Airhandler and 16 Seer Heat pump. Redo decking in Airhandler closet. Add filter base for easier filter access for customer. Take out old humidifier and seal the plenum off. Clean out the return chase area. Redo partial line set outside to unit. Flush existing lineset and reuse it.
I arrived to bid a system replacement. I found the conditioner needing all outdoor components replaced. I also found the indoor system needing a better filter system than what is provided. I can install a filter base and reduce the filter cost to 1 and I will install a grill in the closet to close the whole in the closet. I will install a 2.5 to. Air conditioner with a 45,000 btu gas furnace with a matching evaporator coil. This system will come with a 10 year parts warranty and a 1 year labor warranty.
I arrived for a non member no heat call. I first inspected the furnace and found the low voltage fuse and main control board to have been burnt and non operational. I made the homeowner aware of the issue with the system and suggested to replace the furnace bs repair. The homeowners decided to repair the system and not to replace the furnace. I picked up the control board and installed a new fuse. I cycled the system on and the furnace ran for able 5 min and the fuse blew. I replace the fuse and traced down a shot in the common wire in the thermostats wire that runs to the control and thermostat. I recommend to replace the thermostat wire at this time. The homeowners wanted to try and repair the wire there self. I instructed to unplug the power to the furnace before messing with the thermostat wire. If the fuse or control board goes out because of the short this will not be covered under warranty as to this is the reason the fuse and control board failed. I cleaned up the wiring as muc
Arrived to no heat service call and performed system evaluation. Found thermostat not getting signal. Customer supplied own thermostat. Wired in thermostat. Test capacitor and motor amp draw. Amp draw in range. Gas pressure and temperature rise in range. System is heating at this time.