Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Isaac is knowledgeable and always willing to explain what is going on with our AC/heating system.
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Quality
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Convenience
Nathan, was thorough, knowledgeable. Arrived earlier than exact appt time. Very much appreciated!
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Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Isaac is very knowledgeable and explains things in a manner where everyone can understand!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Came out to call for a system not cooling properly. Tenant stated that he heard a loud noise in the furnace area of the system and the unit hasn’t really worked right since then. I checked the system over and found the blower motor going out. The internals of the motor are failing and causing the motor to make a terrible squealing sound. Discussed with landlord about needed repair and cost. Got approval to replace the blower motor. Repair includes the motor, capacitor, blower bracket and cleaning of the assembly. I removed the blower assembly, disassembled it and cleaned the wheel and the housing. Installed new blower motor in place and added a new capacitor. Reinstalled the blower assembly into furnace and cycled system on to check operation. New motor is operating smoothly, and there are no issues with the blower wheel. Made sure outside condenser was cooling properly and was cleaned as well. System is now cooling properly at this time.
Jake Kring and Jeremiah V arrived to job site for AC tuneup. Spoke to customer about ac tuneup and asked customer about any specific concerns about unit and was told that the fan motor outside was making an odd sound. After speaking with the customer, we Immediately started tuneup process. We first looked at the furnace (downflow in mechanical closet in garage), Overlooking evaporator coil, drain line( Recommended pan treatment), filters in filter rack, type of metering device (TXV), plenum (no sands but had bio growth and talked about UV light), heat exchanger, to make sure it was good and clean, and drew amp draws from blower motor (which was good). After furnace, we looked at outdoor unit and checked resistance of capacitor (cap was weak and was out of range) and measured amp draws for fan motor (was running at its limit) and checked subcooling and was out of range as well. Unit was installed in August of 2014 and warranty was still in play until August of 2024 After performing
Jake Kring. 06-28-2024. I arrived for a no cool call on a system we recently installed. I spoke with the homeowner and found that the system was not keeping up and they had to wash the condenser off to get all the cotton wood off the system and then the system started to keep up. I inspected the system and found the condenser to be fairly clean but more cotton wood was on the condenser. I cleaned the condenser and checked the systems operation and found the system to be running at 18 deg subcooling but the system calls for 9 deg. I corrected the systems refrigerant charge and set the subcooling to 10.8 deg. We left the system set to 73 deg vs 75 deg to confirm that the system will catch up and cool down as needed.
No cool. Joe(JC)R 06/24/2024 I arrived to a call where the customer said that the system wasn’t cooling. I found that the capacitor was bad and the compressor was over heated. When I replaced the capacitor I found that the compressor wouldn’t run even after I put on the hard start. The customer wants a estimate for both a compressor and a new condenser.
Jake Kring. 06-17-2024. I arrived and the homeowner had already found the drain line stopped up and fixed the issue their self’s.
Completed duct cleaning for the Donnell’s. Arrived to jobsite and introduced myself to Mr. And Mrs.Donnell and was confirmed for a duct cleaning a few weeks back. House had a downstairs,Upstairs, and a basement area but was only wanting the downstairs completed for today. Downstairs area had 2 returns and 11 supplies. I asked a few questions and explained to the Donnell’s on what duct cleanings are and what they do. I explained any additional questions of theirs before moving on to do a thorough inspection. Inspected the floor vents and confirmed for cleaning (floor duct was metal duct).and returns were good for cleaning as well (vertical wall return). After discussing what I had found showing them via pictures of what I saw, after getting confirmation I quickly got started. After getting confirmation for cleaning, I took off all vent grills and cleaned each supply vent with a total of 5-6 passes each and returns were a total of 7-9 passes each and cleaned the grills with spinning br
Completed duct cleaning for the Donnells. Arrived to job site and introduced myself to the tenant. Property was a rental and home had about eight supplies and returns all floor vents and wall returns. Did a thorough inspection and was able to quickly confirm that cleaning was indeed good to go for today. After speaking with Mrs. Donnell about what to expect with the cleaning, she agreed. Once I was good to go, I took out all the floor vent grills, and then use duck cleaning machine and did approximately 5 to 6 passes on each floor vent. I then shot that , all the wall returns and then sprayed hospital disinfectant to disinfect the system of any flooding viruses or bacteria. After that, I took my before and after photos and presented them to Mrs. Donnell. After that, I can impact all my things moved onto the next. -Jeremiah V. 06/04/24
Jake Kring. 05-26-2024. I arrived for a previous customer no cool call. I spoke with the owners and found the system to be running indoor but not outdoor. I found the contractor to be blackening and pitting with debris in the contactor. I informed the homeowner and we agreed to replace the contactor. I replaced the contactor and cycled the system on and checked the system electrical components while it’s running and the refrigerant charge. We previously had found the evaporator coil and blower wheel needing cleaning and this is giving faulty readings on the refrigerant charge. I informed the homeowners and we let the system run as it has been running and it’s keeping up so far. There is a one year wait the contractor only.
19MAY2024 Jason Brown Arrived for new customer no cool. Spoke with homeowner about the systems performance. It was cooling but it was leaking water out of the furnace cabinets. Then it stopped cooling. Inspected system found coil pan rusted out and leaking from the corner opposite the drain. Inspected AC. R22 system with refrigerant pressures slightly low. May be due to airflow. Return cavity is Sheetrock and not sealed attached photos. Ductwork is hardpipe, home is inadequately insulated. 35a breaker for AC Duct board transition
Blue shield club AC maintenance. Joe(JC)R. 05/03/2024 Performed full system evaluation and safety inspection. I arrived for the customers annual AC maintenance. The customer didn’t have any questions for me into everything was working well. This system is just under a year old and the customer has an extended labor warranty. I washed out the condenser, didn’t check the furnace and evaporator coil. The furnace and evaporator coil were both clean and in good shape. I went and checked the condenser, which was also in good shape. The customer did not have me flush the hot water tank at this time, but will most likely have us do it when we are out in the fall.
Today I had the pleasure of conducting a 1 time air conditioning tune up on a 5 year old Goodman systems. Upon arrival, the homeowner stated that they had just bought the home and they wanted to address some of the concerns the inspector found and to get an overall evaluation on how the system was doing. The first thing they showed me is that there is no proper location for the filter to be used for the return. The existing filter was in the furnace directly under the blower assembly. They showed me the return vent that was in a coat closet nearest the furnace but didn’t have a filter vent. I recommended a filter cabinet be installed under the furnace for ease of access. I then verified system cleanliness and found the blower assembly and ducts were dirty and in dire need of cleaning. I then verified all amps temps and pressures and found the system inrush (LRA) out of manufacturer specifications. It is not to exceed 77 amps but I read it at 82.4 amps. I recommend adding a hard start k
April 24 2024 Mario P. Introduced myself and Jake to customer. Sat down and talk to customer about tune up she was having today. Asked customer to take me to her t-stat. Turned T-stat to cool. Let customer know that we were going to start the service. Looked at filter. Existing filter was very dirty. Installed new filter gave to by customer. Checked over furnace. I saw no problems. Checked over coil. A lot of the u bends on coil was starting to rust. Went over ac coil. Took off all panels to condenser. Cleaned condenser from the inside out. Cleaned up service compartment on condenser. Put ac unit back together. Checked all components on ac condenser. All components in ac unit were all good. Checked charge on ac condenser. System was low on charge. Talk to customer about what all we found wrong with system. Let customers know that sh
22APR2024 Jason Brown Arrived for new customer tune up, and full system evaluation. Spoke with homeowner about the systems performance. We’re just moving in, it’s an older system and we’d like it checked over. Cycled equipment at the thermostat. Inspected furnace first. Found the system hardwired with no way to disconnect power. Found blower wheel very dirty and out of balance. This is causing some heavy vibrations. Inspected heat exchanger and evap coil. Exchanger has no cracks, however there is visible rust at the bends. Evap coil is dirty however with this model there is no way to remove the delta plate to clean it. Checked over electrical connections and components. Gas valve, capacitor, HSI and flame sensor are good. Cleaned the flame sensor while I was out. Inspected ductwork I found both supply and return to be lacking. Return comes out to about 420 CFM, and supply is about 800 CFM ( cubic feet per minute. ) attic insulation is lacking as well. Adding insulation will reduce run
Came out to perform preventative maintenance on AC system. Customer met me at the front door and we discussed maintenance being performed today, filters and anything that I can do for her. Customer stated that she had the gate open for the AC in the back, and that she would change the filters inside if I could provide them. Gave customer filters she needed and proceeded to check the AC. Disassembled the AC system and cleaned the condenser coil thoroughly. Inspected the condenser coil, fan motor, compressor, fan motor, contactor, capacitor, electrical connections and overall condition of equipment. Found contactor pitted and wearing out. Customer cycled system on from thermostat and I checked amps, temperatures and pressures of the system. Found unit had high start up amps, reading 127 and the Lock Rotor Amp limit on the compressor is 130. Considering the age of the equipment, I highly recommended customer add a hard start kit to the system to help reduce the amps on start up. Customer
05APR2024 Jason Brown Arrived for white shield summer tune up service. Spoke with Tiffany about the systems performance. The AC is only about 2 years old and we haven’t ran it this season. Towards the end of the year last year it turned off with a clunking noise several times and I’m not sure if it’s bad or not. Homeowner turned the AC on from the thermostat. I inspected the coil, blower motor, wheel and drains in the attic. Then washed the condenser coils and cycled the system back on. I inspected the compressor condenser fan and all components at the AC. I found the compressor to be healthy, and did not hear the hard stop or clunk when cycling power. I did however find the AC is under a patio, it has an opening allowing the AC to breathe however due to the location this may cause your capacitors to fail at a faster rate. I also found the drains to not have a clean out. Explained findings with homeowners. System is working properly at this time. Left filters with homeowners.