Overall Experience
Quality
Price
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Overall Experience
Quality
Price
Convenience
Isaac is knowledgeable and always willing to explain what is going on with our AC/heating system.
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Nathan, was thorough, knowledgeable. Arrived earlier than exact appt time. Very much appreciated!
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
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Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Isaac is very knowledgeable and explains things in a manner where everyone can understand!
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Quality
Price
Convenience
Overall Experience
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Tyler did a great job servicing our AC! Thank you!!
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Jake K. I arrived for a blue member fall tune up. I first spoke with the homeowner and found that the system has been running well. We had also installed heat tape on the drain line and wanted to make sure the unit is in good working order. I inspected the system and found the gas pressures to be high. I lowered the gas pressure from 3.9 tom3.5 IWC and checked the electrical components. I found the furnace to be running well. I then inspected the filters and found them to be fairly clean. I left the homeowner with a replacement pair of filters. Overall this system is running smoothly.
Jake K. I arrived for a blue member fall tune up. I inspected the furnace and found the system to be running well with the parts that have been updated. I cycled the system on and checked all electrical components and gas pressures. I left the homeowner with the filters for her to replace.
I arrived for a call back on a system I just replaced a contactor on. The issue was the outdoor unit will not turn off. I inspected the condenser and found that I had wired the condenser fan motor on the hot side of the contactor. This will shut the compressor off but not the fan motor. I corrected the wiring and cycled the system on at the thermostat vs the furnace control board. The system is cycling correctly at this time.
Jake K. I arrived for a new customer no heat or cool call. I spoke with the homeowner and found that they turned the ac on and it stopped working and not the heat will not come on. I inspected the furnace first and found the low voltage fuse to have failed and the transformer to have been recently replaced. I installed my temporary fuse and inspected the system. I found that in heat mode the system comes on and runs normally. I then inspected the condenser and found the contactor to have failed causing a low voltage electrical short and was tripping the fuse. I made this aware to the homeowner and we decided to replace the contactor. Once the part was replaced I cycled the system on In heating and cooling modes and found it to be running correctly in both modes. There will be a one year warranty on the new contactor.
Jake k. I arrived for a new customer system replacement opportunity. I spoke with the homeowner and we discussed what she is looking to replace. We discussed the differences in what specials we are offering and she showed me the system and home. One concern of hers is that the sun room did not stay tempered as the rest of the home and wanted duct work added to the sun room. She showed me the room and I found that it did have duct work but the rooms door stays closed and the room had no air circulation in the room. I inspected the home and found that one of the doors was cut off on the bottom of the door about 4-6”. If they leave the door to the kitchen closed and the door to the sun room open they will get better air circulation in the sun room with what duct work is already there. I also found that at some point in time the system had some work done to the unit and was poorly done. One return was completely disconnected and they ran a new return through the garage ceiling and the flex
Came out to perform preventative maintenance on furnace for customer. Discussed with customer about maintenance needed, filters and any issues. Customer showed me location of everything. I changed out 2) 14x30x1 filters in the home. Inspected the blower assembly, motor, electrical components, heat exchanger, coil, burners, flame sensor, igniter, inducer motor, gas valve, pressure switch and safeties. Cleaned flame sensor and dust off the burners and components. Found several hot spots on the heat exchanger and oil residue on the evaporator coil. Checked furnace operation, wiring, amps, temperatures and gas pressure. Adjusted gas pressure and made sure system completed heating cycle. Discussed with customer about systems condition and some concerns I had. Customer is aware of the condition of the unit and wanted me to send him updated numbers for replacement. I do advise customer have us back out to go over some code requirements and upgrades needed to help system if he would like to re
Blue shield club heating maintenance. Joe(JC)Ritchal. 11/16/2023 Performed full system evaluation and safety inspection. I arrived to perform the customer annual fall service. The customer didn’t have any questions for me so I went ahead with the maintenance. I the heat exchanger and blower motor. I also checked the heating components and safeties. I also changed the filters. The system is operating correctly at this time.
Jake K. I arrived for a new customer no heat call. I spoke with the homeowner and found that she replaced the filter and the system had stopped working. I inspected the system and found tape that was on the door switch to have come loose. I also found the door to not be on correctly. I removed the tape and put the doors on as they should be and the system came on and ran with no issues. I showed the homeowner what I had done and left the system heating to her thermostat settings. I did not charge the customer.
This is an estimate for replacement of existing system with a 4 ton Carrier system. Includes: 90,000 BTU 80%AFUE Furnace W/ ECM motor 4 Ton High Efficiency Evaporator Coil 4 Ton 16 Seer Condenser with safety features and hail guard Adding a filter rack underneath furnace Laying new plywood in closet for system to sit on Moving condenser around the corner from existing spot Customer will have breaker upgraded to 50 amp in electrical panel Warranties: 10 year parts 10 year coils 10 year compressor 20 year heat exchanger 1 year labor
This is an estimate for replacement of existing 3 ton unit with a Carrier comfort 3 ton system. Includes: 3 ton AC Up to 16.5 Seer2 3 ton high efficiency aluminum evaporator coil 3 ton 70,000 btu furnace w/ECM motor Filter cabinet for easier and efficient filter change outs Update disconnect box and electrical Warranties: 10 year parts 10 year coils 10 year compressor 20 year heat exchanger 1 year labor 0% for 60 months special financing available Or Free Furnace if paid in full (3,239.00 total installation cost)
Came out to call for a system not heating properly. Customer stated they turned furnace on this morning and nothing happened. I checked the system over and found the inducer motor seized up, I got it loose and it proceeded to work, but was making a good amount of noise. Amps are high, so I let customer know that that I could get him pricing of replacement part in the morning, and also mentioned our specials for equipment replacement. Customer would like pricing and availability of part and then possibly discuss replacement.
Came out to give estimate for replacement of existing 3 ton system with a Carrier 3 ton comfort series system.
03OCT2023 Jason Brown Arrived for blue club fall tune up. Spoke with Sam about the systems performance. Haven’t ran the heater yet but it’s cooling just fine. Pulled blower assembly inspected heat exchanger. Check cap, spin wheel and check motor. Reinstall assembly. Verify limits operational. Inspect coil, and plenum. Cycle equipment into heating test heat rise and gas pressure. 3.6 iwc heat rise 40 degrees. System is heating properly at this time. call tube up. Spoke 40 degree heat rise.
Completed duct cleaning for the Rodriguez family. Arrived on job site and introduced myself to Mrs.Rodriguez. Customer is currently a white shield member getting it three year cleaning today and Mrs. Rodriguez was wondering how the cleaning process works. So I explained it to her step-by-step in detail on what would happen, and how long it would possibly take me to complete the job. After explaining to her what would happen I immediately started inspecting ductwork inside the home and was feeling comfortable with the cleaning in shortly confirmed with her that it was good to clean. After getting confirmation to go ahead and start, I placed down drop sheets in every room to catch any residual dust that may fall and let down all the grills and started the cleaning. Each Supply (9) took about 4 passes each and each return (3) took about 2-4 a passes each. After cleaning, I went and moved onto the Grills and used spinning brush from that cleaning machine to wipe off all the dust. I also u
I arrived for a silver member water problem. The homeowner showed me the outdoor drain line that terminates into the cement pad. This drain line had a hole drilled into the top of the drain line and this was overflowing onto the pad. I cleared the drain line out with nitrogen and water and found the water to drain down. I cannot see where the drain line terminated to and I don’t know what may have been stopping the system up. If this problem continues I recommend to remove that drain line and re run that drain line to where it is draining into the grass and not under the slab.