Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Joseph was great! He explained everything and fixed my AC problem.
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Convenience
Jason was an awesome guy. Professional and knew his stuff. Appreciated him taking care of my house. Best company I’ve ever used thank you all.
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Quality
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Convenience
Nice explanation of the issue and the cost of repair to my AC. Took a few days to come is why overall is a 4.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Joseph Kring was a pleasure to do business with, professional and polite.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Equipment has no water switch. If the drain clogs it will just drain into your ductwork, without any alert or anything. This can cause the ductwork to rust then once it’s completely rusted out fill sand fills the ductwork and can cause even more damage.
Came out to call for a system not cooling properly. Customer stated that the outside unit wasn’t coming on, but the fan indoors works fine. He replaced the filters recently and washed the condenser coil as well. I checked the system over and found the unit to be getting improper voltage to it, so I checked the disconnect and found a fuse to be bad. Discussed with customer about possible scenarios that may have caused it to go bad. Told him I could replace the fuses and check system to make sure there are no other issues. Customer had me replace the fuses. After replacement of the 30 amp fuses I checked over the electrical components in the AC before turning it on. Found the capacitor is reading close to being out of tolerance, and could have the potential to fail, but can’t say for sure. After discussing it over with customer, he chose to not replace it at this time and see how it does. Unit still needed some cleaning, I cleaned the remainder of the debris off the system. I cycled the
23JUL2024 Jason Brown Arrived for non club furnace tune up. Spoke with homeowner about the systems performance. I’m aware that it will get cold in the winter and pipes might freeze so I would like to have my furnace inspected. I will be gone for weeks at a time and need to be able to rely on it functioning. Inspected heat exchanger, gas manifold, blower motor, electrical connections and limits. Found the blower capacitor weak at 5.3 amps and the motor struggling to start. With permission I replaced the capacitor to keep it running. Checked gas pressure, and heat rise. Due to the motor running with a weak capacitor it may be a good idea to go ahead and replace the motor. Inspected AC, found all amps, capacitor, contactor and pressures good. Homeowner requested I look at exhaust vents for the bathroom and kitchen as well. Discussed findings with homeowner. We decided to go ahead and get all exhausts replaced with compatible models. Replace the blower motor, and clean the blower wheel. Sc
Two system red club AC maintenance. Joe(JC)R. 07/22/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual AC maintenance. The customer didn’t have any questions and said that everything was running well. She decided to have me flush the hot water tank that is in the closet with the Goodman furnace. I flushed the tank then washed out the condenser coil of the Goodman condenser. I also checked the furnace and coil and didn’t see any issues. Then checking the condenser I found that overall it was in good shape however the condenser fan capacitor was getting weak causing the condenser fan to draw excessive amps and making the motor work harder than normal. I then inspected the other system. It was in good shape and running well. I also replaced all of the filters for the customer. The customer gave me permission to replace the capacitor. I replaced the capacitor and reinspected the condenser. Both systems are running well at this time
Jake K. I arrived for a no cool call for a new customer. I spoke with the homeowner and found that the system will run then shut off for a long period of time. I inspected the indoor and outdoor system and found the condenser to be dirty but all electrical components to be running fine. I then inspected the indoor system and found the bottom of the air handler to be rusted and the primary drain pan to be holding water and the overflow safety switch was holding water as well. This is an air handler in the attic and the drain line is all horizontal. I informed the homeowner of the issue and we agreed to have the drain line cleared from all the rust and debris. Once I cleared the drain line I assembled the system and cleaned the condenser free from debris. I installed the attic doors and replaced the ladder that the homeowner provided.
I arrived for a red club membership no cool call. I inspected the outdoor system and found the condenser fan motor to have failed. I recommended to replace the motor and see how the system will run. We decided to replace the condenser fan motor at this time. I wired the new motor up to the turbo capacitor we recently installed and cycled the system on. I found the system to cycle n and started to cool. There is a one year warranty on the condenser fan motor only.
2 ton complete system with 2 stage heat.
Performed preventative maintenance on AC system. Met customer at front door and asked me to meet him at the garage. We began discussing the maintenance being performed today, filters, and if he has any issues that need to be addressed. Customer showed me to equipment and explained that he had already changed the filters and that the system is working fine. I started my inspection of the indoor equipment. Inspected the blower assembly, motor, capacitor, other electrical components in blower compartment, evaporator coil, and drains. Blower wheel is a little dusty, but not enough to really say it needs to be cleaned just yet. Washed condenser coil thoroughly. Inspected the compressor, fan motor, capacitor, contactor, and electrical wiring. Checked system operation, amps, temperatures and pressures of system. Unit is cooling properly within manufacturing specs at this time.
Jake Kring. 07-11-2024. I arrived for a system not keeping up in the heat of day. I inspected the split system and found the condenser to be dirty and i cleaned the condenser. I then inspected the system and found the charge to look low with a high head pressure. I inspected the indoor system and found the blower motor to have pulled the insulation into the blower wheel and was clogging the motor up from moving air like it needs to. I cleaned the motor free from all debris and cycled the system back on and forth it to still have a high static pressure in the system. The duct work for this system is under sized and needs additional duct to get the system moving air as it needs to. I informed the homeowner of the issues and we left the system running as it is. I explained that it will have a hard time keeping up in the heat of the day because of the under sized duct work.
Blue shield club AC maintenance. Joe(JC)R 07/11/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer annual AC maintenance. The customer didn’t have any questions and said that everything was running well and without issues. I washed out the condenser then checked the furnace and evaporator coil. Both were in good shape and I then checked then condenser. The condenser was mostly in good shape but the capacitor was starting to get weak. I got permission and replaced the capacitor for the customer and left the filters for the customer
Attached are estimates for repairs vs replacement. repairs will have a 1 year labor 1 year parts. However they will not cover existing equipment. ( if your compressor fails it will not be covered ) Replacement options come with a 1 year labor 10 yr parts with the option of adding a 10 yr labor warranty.
10JUL2024 Jason Brown Arrived for non club no cool. Spoke with Mr Mark about the systems performance. It stopped cooling the other day, and I shut it off. I turned it back on and it seems to do okay on cooler days. Inspected furnace and evap found evap very dirty, and capillaries freezing. Spoke with homeowner about my findings, he asked me to do what I needed. Cleaned evap coil, blew out drain line. Reassembled evap and moved outside. Cycled cooling and checked pressures. Suction pressure at 32 psi with a 17 degree sat temp. Spoke with homeowner about repairs vs replacement options. He would like a couple estimates emailed over. Reassembled all equipment, cleaned up work areas.
Jake Kring. 07-08-2024. I arrived for a system replacement opportunity. I spoke with the homeowner and found that the system is not running and operating and she is waiting to get estimates on replacement of the complete system. I inspected the system and found that we will need to bring the system up to code. We discussed moving the disconnect and bringing the system out from the home a little bit. I also found the system to have undersized duct work and we discussed addressing the duct work and how it affects the systems seer and performance. We decided to not address any duct work at this time. We bid three different systems and i explained the systems warranty on all systems. We will also have the system inspected by a state inspector to confirm the system is installed for and per local and state codes.
Attached are estimates for replacement prices guaranteed for 30 days
09JUL2024 Jason Brown Arrived for previous customer no cool. Spoke with Chris about the systems performance. I know we have an older system, however I’m not wanting to replace it. The other day it shut down and stopped cooling, but since then it seems to be working. Inspected furnace evap and ac. Found evap rusted out and draining into the emergency pan. Found blower wheel motor abd capacitor going strong. Due to condition of the evap coil I did not look any further at it. Inspected AC, found refrigerant charge low and saturation temp well below freezing. Spoke with Chris about my findings. After explaining that the system is leaking and that the refrigerant will leak out of the system. We decided to add refrigerant to get the system cooling, and get a couple estimates for replacement. Estimates will be attached to second email.