On time, friendly and thorough!
The problem was quickly diagnosed and taken care of. Adam was very courteous and knowledgeable. I will most likely call again, if not even sign up for the maintenance service. Thanks!
Adam found what was wrong right off. He also installed our unit 5 years ago. We sure would like to have him service our unit from now on if possible.
been using them for two different houses we own and they are always prompt, courteuous and i can always trust their work. Would definitely recommend them!!
Technitian spreads a lot of trust. Very nice person too. I enjoyed his accent. Thanks for coming Brandon
Technician, Adam was very knowledgeable, friendly and service was great!
Brandon was great, thanks.
I’ve used Interstate for over 3 years now. They’re available 24/7, keep you posted as to the technicians ETA, reasonable prices, and the most courteous and professional technicians in the business.
Arrived to condensation leak service call. Customer has condensation pump in attic this drains into a ptrap was condensating and drain was very secure. Dumped water down ptrap to make sure clear. Took armaflex and wrapped ptrap to help condensation issue and secured drain. Tested pump and verified drain clear. Pipe not condensating at this time.
Performed silver club air conditioner maintenance. Washed condenser. Changed filters. Tested capacitor and motor amp draw. Tested compressor amp draw. Refrigerant levels are in range. System is cooling as designed at this time. Changed 14x24x1 filters for customer.
Performed silver club air conditioner maintenance to both systems. Washed condensers. Changed all customer supplied filters. Checked capacitors and motor amp draws. Tested compressor amp draws. All amp draws are right at run load amps. Refrigerant levels are in range. Systems are starting to show signs of age but are running as designed at this time. House has very warm attic. Even for relatively low temperatures like today attic is pretty warm suggest adding powered roof vents in attic due to large attic area to draw heat out of house. Both systems are cooling as designed at this time.
Performed blue shield protection plan air conditioner maintenance to both systems. Replace all filters. Washed condensers. Test all capacitor and motor amp draw. Test compressor amp draw. All capacitor and amp draw in range. Refrigerant levels appear to be in range for current temperatures. Both systems are cooling properly at this time. Suggest adding surge protectors to furnace to protect furnace electronics.
Arrived to service call and performed system evaluation. System is 3 ton with only 600 CFM of return air. System requires 1200 CFM of air going into machine. Spoke to customer about leaving current returns and adding a 16 inch in hallway and an 8 inch in cathedral area in front room. Plenum is duct board we will add on to plenum. Customer is going to think over things and call back if needed. Collected service fee will apply towards repair if customer chooses to have work done.
I arrived for a silver membership ac pm. I first spoke with the homeowner and and found no issues with the systems operation. I inspect the indoor system and found the filter to be dirty. I replaced the filters with one the homeowner provided. I then checked the systems temperature drop across the evaporator and found no issues. I inspected the condenser and found the coils to be stopped up. I then clean the condense and checked all electric components and found no issues. I check the systems refrigerant charge and found the system to be running low on R22. I recommended to have the system charged to get the system running properly. I also recommend to start playing on replacement this system if the system starts loosing refegerant.
I arrived for a silver membership ac pm X3. I first inspected all indoor systems and found no issues with the systems operation. I then inspect all outdoor systems and found all condensers coils to be clean and all system to be running. I fought the bedrock system to be running low on refegerant charge. I made this aware to the homeowner and and we decide to Charlotte the systems to get it running properly. I added 2LBS of R410A to the system and set the superheat at 6 deg per management specifications. Overall all system are rusted per management specifications at this time.
I came out for a no cool. I checked the system over and found the compressor not running. The compressor side of the dual capacitor was at 0. The AC is still under a parts warranty. With approval, I installed a new dual capacitor and washed the AC coil. I also installed a new filter. I cycled the ac and checked all operations. All working well.
I came out for a condensate leak, on the east system. I checked the unit over and found the P-trap sunning slowly, due to a partial clog. That system doesnâ€™t need a P-trap. With approval I cut out the P-trap, vacuumed out the coil, pan and drain line. I reconnected the drain, without the P-trap and traded with a gallon of water. All working properly.
I arrived for a red member ac pm. I first spoke with the homeowner and found that the return filters make a sucking noises when the system comes on. I inspect the system located in the attic and found the the 4 ton system to be rusted on two 14â€ returns. I recommend to have both existing returns increased and to add one more return to the home. I gave the homeowner option on doing one or both as recommendations to correct the noise issue with the returns grills. I inspected the condenser and found to issue with the systems operation. I checked the furnace and evaporator coil and for no issues. This systems or running to the best of its abilities at this time.
Silver club, returned to check air flow and temperatures for dampened project on 7/24/2020. Took before readings, velocity coming from vent is 431 fpm, temp leaving vent is 64 degrees. Ambient temp in room is 75 degrees. Went in attic and adjusted damper, which is top eighth as you face the furnace in the back side, leading to the adjoining sub room to master suite. Damper was set to be 30% closed when installed. Adjusted it to be completely opened. Also felt for any more sources of air leaks on plenum and found 3 deteriorated spots. Sealed those spots properly. Took new measurements. Velocity leaving vent was 630 fpm, temp leaving vent was 53 degrees. Room temperature from my gauge after 20 minutes of run time dropped to 69 degrees and was reading 73 degrees on customer wall thermostats. ***Because this add on room has no to minimal ceiling insulation, the damper will likely need to be readjusted to be closed during cooler weather when the furnace is used.*** the damper is the top
I came out for a no cool, on the upstairs system. I checked the system over and found the compressor side of the dual capacitor was at 0. With approval, I installed a new dual capacitor and washed the condenser coil. I cycled the AC and check and all operations and charge. The system has been converted to 407c. All working properly. It is 85 upstairs. It will take 12+ hours to cool back down to normal.
I came back out for a not cooling well. They said the ac would run sometimes and sometimes not. I checked the system over and found that the dual capacitor was extremely low. That the reason why it wouldnâ€™t run every time. The system is still under its parts warranty, so with approval, I installed a new dual capacitor. I cycled the ac and checked all operations. I also double checked the drain line. All working properly. I did recommend a hard start kit, to ease the strain on the compressor and dual capacitor. They didnâ€™t want to install it at this time.
I came back out for a not cooling well. We have recently done her AC maintenance. I checked the system over and found it low on refrigerant. I performed a complimentary leak search and found the evaporator coil leaking. The air handler is very old and they dint make replacement coils for it. I sold a 3t downflow AH only w/10kw heat. I will have to office call Monday to schedule the install. I added 2lbs or r22 to get her by until we can completed the install.
I arrive for a blue member ac pm. I first spoke with the homeowner and and found one issue with one bedroom not keeping a good temp. They are also having troubles with the thermostats keeping there set temperatures. I inspected the system and found the two story home to be on a two zone controlled system. I check the electrical dampers and found them to be 45 deg dampers. I also found the that the systems dose not have a bypass dampers on the system. When the upstart thermostat satisfies the dampers close to the 45 deg mark. This is still letting air into the upstairs rooms when the thermostat satisfies and this is putting the air temperature below the set point. I recommended to have both 45 deg dampened replaced with 90 deg damper and to have a bypass damper installed to help correct this issue. I checked the system performance and found the temperature drop across the the evaporator coil to be 14.8 deg. I also found the the systems to be running at 11 deg subcooling and the systems