Kianoosh was great. He was very knowledgeable and explained everything to me while being very professional and friendly.
Very professional and courteous
Efficient, fast through diagnostics
Very professional and knowledgable.
I recommend Brandon Nelson. Such a wonderful person. Explained everything when done. Great service.
Great work and very friendly!
Humidifier works great, house much more comfortable.
Our technician was awesome/through! Great service from him.
Install new shutoff on copper supply pipe for Aprilare humidifier. Installed new water filter as well.
Came out to call. Customer has a 90% furnace. I discussed with customer about having a space heater thaw out the unit until this weekend. Told customer we will come back out once it thaws if it doesnâ€™t work at that time. Jake Kring 02-22-2021. I arrived for a no heat silver member. I first spoke with the homeowner and they instructed that both thermostats are calling for heat and their zone control says the heat is running. I inspected the system located in the attic and found that the furnace is losing power from the drain safety on the humidifier side. I then blew the drain line out with nitrogen and found that the drains the furnace, humidifier and air conditioner is clear with no obstructions. I then vacuumed the water out of the drain pan and disassembled the humidifier and checked itâ€™s operation. I ran the humidifier with the heater and found that the drain on the humidifier is working properly with no issues. I then explained that the drain line froze up and the hot water f
I arrived for a non member no heat call. I first inspect the entry way package unit located on the rooftop. I found the far right and middle burners to have had a mud dobber nest built in the manifold not allowing the gas to pass through all wire the system to fire up and run. The gas wouldnâ€™t ignite and trip the role out switches and shut the system down on safety lock out. I remove both nest from inside of the manifold set. I replaced the weak limit switch with the owners approval. I cucumber the system on and for no issues with the system at this time. I then replaced all filters per the owner request and i found a 12â€ duct to be sitting in a 14â€ return grill. This return duct is bringing in attic air and not filtering the air in the building. I brought this up to the owners and we decided to replace the grill with the proper size fittings.
I arrived for a silver member no heat call. I first spoke with the homeowner and found that the blower motor runs but the heater wonâ€™t heat. I inspected the system and found power to be supplying to the induced motor but the motor is not running. I made the issue aware to the homeowner and we agreed to pick up a motor and replaced the motor today. I picked up the motor and installed the new motor. I cycled the system on by the thermostat and found the system to be running properly at this time.
Arrived to no heat service call and performed system evaluation. Found 90 percent furnace frozen solid. Advised customer the best idea would be to let unit thaw naturaly. Unit frozen all the way to inside induced draft assembly.
Unthawed unit. Made run into bucket for now. Took small supply vent to laundry area off and directed towards furnace. Will return to repair after snow storm.
Arrived to no heat service call and performed system evaluation. Found bad thermostat. Customer chose replace thermostat. Installed new Honeywell thermostat system is running at this time. Thermostat has 5 yr part and labor warranty. System is heating at this time.
Preformed heat preventative maintenance on 80% Lennox furnace cleaned flame sensor checked amps on all motors checked all safeties customer changes filters regularly ðŸ˜. The equipment is operating correctly at this time. Crawled entire attic and found All wyes to be coming apart and three slightly disconnected in sw corner there are too many wyes on the runs and the plenum is duct board and starting to fall apart but has air leaks in it now I recommend replacing the ductwork. This will prolong equipment life and obtain better comfort lower energy cost prevent break down informed customer how bad it has deteriorated and that the air he was half way aware of the issue and told him to let us know when they wanted to do the repairs
New property, silver club furnace tune up on new home system built last June 2020. Spoke with customer about concerns about air quality in home. Inspected 4â€ filter system and showed customer how to change it by gently prying with a screwdriver. Went over details of system air flow and options to help airflow issues to front bedroom and master bedroom, also noted fresh air intake duct and the pros and cons of the fresh air intake system. The ductwork looks to be sealed very well at this time, and the returns and fresh air intake may need to be cleaned periodically. Spoke with customer about our White and Red Shield plans, which come with complimentary duct cleanings every 3 years. Checked flue, evaporator coil, duct work, filter and blower. Checked wiring, hoses and cleaned flame sensor. Checked gas pressure, carbon monoxide levels and delta temperatures. Checked electrical and heat rise. System is working well at this time.
Performed preventative maintenance on furnace for customer. Replaced filters inside home, and reminded customer to change them in between services. I inspected the blower assembly, blower motor, electrical components, heat exchanger, burners, flame sensor, ignitor, gas valve, inducer motor and overall condition of equipment. Checked welds done for past refrigerant leak he had, and verify there arenâ€™t any others. Cleaned flame sensor and brushed dust off the burners and components. Checked thermostat operation, capacitor, amps, temperature rise and gas pressure of furnace. Adjusted gas pressure to recommended setting and tested safety and pressure switches. As of right now, there are no issues with how the system is performing for customer. System is heating properly within manufactured specifications at this time. Recommended duct cleaning to customer to help eliminate built up dust in return duct work and supplies.
Perform fall service on 80% downflow Lenix furnace clean the flame sensor checked amps on motors performed a safety inspection checked all electrical components the system is operating correctly at this time also inspected the insulation in the attic and found it to be in adequate and informed customer about ogne rebate for bringing insulation up to par. Did a ductwork calculation and found system lacking in return air the system is a four ton which needs 1600cfm and is only being supplied with 1275 CFM system is lacking 325 CFM of air which is almost a whole ton of air customer says master bedroom is too hot/cold increasing return air will also increase the supply air because you can only push the amount of air that is brought back through your return. (If you have a four ton system but arenâ€™t bringing back four tons of air you donâ€™t really have a four ton system. )recommend increasing 14 metal pipe to an 18 inch. Also asked customer about the dryer taking to long and she said ye
Preformed fall service on80% GMC furnace cleaned flame sensor checked all electrical components changed the filter ran system through couple cycles system operating correctly at this time
I arrived for a no heat recall. I first spoke with the homeowner and found that the system will blow air but not heat. I inspected air handler and found the heat strips to be glowing bright red and shutting off on high limits. I removed the blower motor and inspected the heat strips. I found the heat strips to sag start to burn in some areas. I then inspected the evaporator coil and the return duct. I noticed when I removed the door to the blower motor and evaporator coil that the return duct moves and starts to sag. When I put the doors back on all the return duct sucks together and you can hear the air stress across the blower motor. I then inspected all filters and found all filters to be dirty. The homeowner puts wedges on the filters to keep them from slamming agents the grill when the blower motor starts. I removed all filters and rechecked the system. I found the heat strips to be running normally and not glowing red when all filters are out. I made this aware to the homeowner a
I arrived for a no heat silver member. I inspected the furnace and found the hot surface igniter to have failed. I also found a crack in the heat exchanger on the top side. I made this aware to the homeowner and we decided to replace the furnace vs repair of the furnace. We are to replace the furnace on Friday Jan 29 2021. We are to install a deluxe 80% furnace. Remove the new hot surface igniter and give it back to Jake. Put back in box.
Came out to call for a heat pump emergency heat not heating properly. System is cycling into defrost mode and the heating elements donâ€™t seem to be running. I checked system over and found the system calling for the emergency heat but only one element is on, the other sequencer is faulting, and not allowing the heating elements to come on in sequence. I replaced the sequencer under warranty for customer. Cycled system on and rechecked elements. All electrical elements are on and operational now.