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I would feel very confident in recommending this company to a friend
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A credit to the company I depend on for my heating/air services.
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Tom was awesome! He was thorough and professional in making sure my heater would run smoothly all winter. Interstate is the best!
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Tom was on time. Really showed me a lot and explained a lot. Think he is really good tech.
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Tune-up was performed with a thorough inspection of heating system. Technician was courteous and answered all my questions. Left me with a sense of peace knowing that my heating system will be ready for this winter.
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Service person was prompt, knowledgeable and friendly. Would easily recommend to a friend.
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Isaac was prompt, thorough and friendly. He is a credit to himself and to Interstate Heating and Air. I highly recommend him!
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Isaac is a first rate technician who consistently displays a friendly, professional attitude and accomplishes his tasks in an outstanding manner. He is a credit to himself and to Interstate Heating and Air. I would recommend Isaac for any and all heating and air needs. It was a pleasure to have him perform our A/C tune-up again.
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Have had several different techs out and all have been great guys and have never had any issues with quality, timing or pricing!
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Tom M. 12-10-24 silver club furnace maintenance. Cleaned flame sensor. Gas pressure is set to 3.5 inwc. Blower capacitor 9.6 rated for 10. Idm amps is at max .9. Blower amps 4.6 Inspected the heat exchanger noticed no issues. Flue Co is 4 ppm. Fuel efficiency is 81.3%. Discussed upgrading the furnace due to being past its typical life expectancy, and efficiency. Customer stated he’s going to wait until the unit breaks down before he upgrades.
Silver club Heater maintenance maintenance. Joe(JC)R. 12/10/2024 Performed full system evaluation and safety inspection. I arrived at to perform the customers annual heater maintenance. The customer said that everything was running well and did have a questions. The customer wasn’t interested in having the hot water tank flushed or the dryer vent cleaned at this time. I then checked the furnace. The heat exchanger was in good shape and the heater components were running well. The blower wheel was starting to get dirty. The customer want to wait to have it cleaned. It is not overly dirty at this time. The system is operating correctly at this time.
Tom M. 12-10-24. Silver club furnace maintenance. Air filter is due to be changed Ryan stated he will change it. Cleaned flame sensor. Blower capacitor reads 12.5 and is rated for 12.5. Set gas pressure to 10 inwc. IDM amps 1.1 max rated for 1.4. Blower amps 5.4. Inspected the heat exchanger noticed no issues. Flue Co 10 ppm, fuel efficiency 79.8%. All components test within manufacturer specifications. System is heating properly at this time. Advised the customer the typical life expectancy of a heat and air system is 12 to 15 years and his is past that. Recommend upgrading the system when it requires a repair and looking at replacing the ac with a heat pump to save on propane cost
Tom M. 12-7-24. No heat. Customer stated the had a power surge and heard a loud pop noise outside now the furnace is not working. Found 120 coming into the furnace and out of the board into the transformer but no low voltage coming out. Recommended adding a surge protector to the system customer has agreed. After replacing the transformer and adding the circuit board noticed no power coming out of R. Advised the customer the power surge has damaged the circuit board as well and it will need to be replaced. Customer will be contacted Monday with price and availability of the circuit board. Offered maintenance for savings on the repair customer has declined at this time.
Tom M. 12-6-24 No heat. Customer stated the unit is not heating. Found failed gas valve. Gas valve is receiving 27 volts but not opening. Verified gas valve has gas pressure. Advised the homeowner will need to get a price from the supply house for the gas valve. Talked to the owner about upgrading the furnace due to age having a major component fail. He asked I call him Monday with the price of the gas valve and we will go from there.
Silver club heater maintenance. Joe(JC)R. 12/06/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual heater maintenance. The customer said that everything was running well and didn’t have any questions. The customer wasn’t interested in having the hot water tank flushed or the dryer vent cleaned at this time but wants to be asked next time. I then checked furnace. The heat exchanger was in good shape and the heater components were running well. The system is operating correctly at this time.
Customer is going to look over estimate and apply for financing online if he wants to move forward
Tom M. 12-6-24. No heat. Customer stated they were running the ac and the unit made a loud noise now the heat doesn’t work found failed variable speed motor. Quoted $4504 for the repair. York stated they have to order the motor and it will take at least two weeks to get it. Provided an estimate to upgrade the unit. Customer stated he will get back with me he’s going to look the estimate over and may apply online for financing.
Came out to perform preventative maintenance on heat pump and air handler. Discussed with customer about maintenance being provided, filter needing changed, and any issues I can look into for her. Customer stated that the system was working fine, she just wanted my opinion on the heat pump stand that we had installed and if it’s looking okay. Told her I would take a look at it. Changed filter for customer. Inspected blower assembly, blower motor, electrical components, heating elements, coil and overall condition and operation of equipment. Recommended UV light to help reduce growth in evaporator coil, and explained the benefits of it. Customer will think about it. Cycled emergency heat on and checked blower amps and heating elements. Cycled on heat pump to check operation, amps, temperatures and pressures. The heat pump stand has settled a little, but system is still sturdy and level for the most part. System is heating properly within manufactured specifications at this time.
Tom M. 12-6-24. No heat customer stated the outdoor unit is not running but the emergency heat is. Capacitor test good, fan motor is over amping at 1.3 amps. Compressor megohms are good. Refrigerant charge test good. Noticed evaporator coil in poor condition due to heavy rust. Could not get the system to act up. Spoke with James about upgrading the system due to age, and major components failing. He stated he’s going to think about what he wants to do and he doesn’t want another carrier due to all the problems he’s had. I advised him we have other manufacturers we can install.
Austinz 12/4/24 Completed service call visit on the attic air handler after opening the door up a massive amount of heat was rolling out of the air handler and after touching the housing and motor it was extremely hot and even had a smell to it indicating that the motor has now burnt up and will no longer work anymore since that is the current issue, we cannot continue on with the evaluation of of the equipment until the motor is replaced so that everything will work in sequence as it should. As of now the customer approved the option of taking care of that motor and getting it swapped out the following day. We will follow up on getting that motor and calling them to get everything scheduled so as of now the appointment is on a pause until we can further complete the repairs on the air handler. Joe(JC)R. 12/05/2024 I arrived to replace the failed motor. I replaced it and inspected the air handler. The system is operating correctly at this time.
Jake Kring. 12-05-24. I arrived for a no heat call n a previous location. I spoke with the property authority and found that the gas was shut off and now the system would not heat. We found the attic access to be locked and we could not get the key. The property trustee had us break the lock to get into the attic to diagnose and repair the furnace. I used channel locks and forced the lock to the open position so the hinge would still be in use. We gained access to the furnace and I found the furnace to be in a lock out mode and would not heat. I reset the furnace and checked all electrical components and gas pressures. I found the gas pressure to be running at 2.3 IWC. I set the gas pressures at 3.5 IWC and cycled the system n and off from the thermostat and found the system to start and run in every demand from the thermostat. I found all electrical components and combustion readings to be within manufacture range of operation.
Jake Kring. 12-05-24. I arrived back to a club member fall tune up after the gas was supplied to the home. I first inspected the system and cycled the system on and found the system to come on and run. The blower motor is leaking oil and over amping at this time. I checked the systems combustion readings and gas pressure and found the furnace to be running within manufacture range. I then checked the CO level in the home and found the readings to be fluctuating from 1 PPM to 5 PPM of CO in the ambient air that the tenants breathe. I made this aware to the tenants and the homeowner and recommended to replace the furnace at a minimum but the set up of the system and the 1988 slab coil that is paired with the plenums and duct work will need to be replaced to match the size of the new system. I gave the homeowner options on getting the system replaced and will be following up with the homeowner. I had the tenants sign the heat exchanger failure form at this time.
Jake Kring. 12-05-24. I arrived back to a club member fall tune up after the gas was supplied to the home. I first inspected the system and cycled the system on and found the system to come on and run. The blower motor is leaking oil and over amping at this time. I checked the systems combustion readings and gas pressure and found the furnace to be running within manufacture range. I then checked the CO level in the home and found the readings to be fluctuating from 1 PPM to 5 PPM of CO in the ambient air that the tenants breathe. I made this aware to the tenants and the homeowner and recommended to replace the furnace at a minimum but the set up of the system and the 1988 slab coil that is paired with the plenums and duct work will need to be replaced to match the size of the new system. I gave the homeowner options on getting the system replaced and will be following up with the homeowner. I had the tenants sign the heat exchanger failure form at this time.
Jake Kring. 12-05-24. I arrived for a previous customer c smell problem with a furnace. I inspected the system and found the flue to have been broken and off set on the furnace causing the system to leak CO out of the furnace. I checked the CO level at this time and found no readings of CO in the home. I found that the roof had been replaced recently and was not up to local and state code for the flue clearance. The flue is put together with multiple different types of piping and single wall flue. The flue has been taped together and screwed together to try to keep the together to make it some what safe for the tenants. I recommended to replace the flue and bring the flue on the water heater and furnace up to code and replace it with the same brand and type for the flue to lock together to secure to the furnace and every joint all the way up and put the roof line. I also found the water heater to be corroded and to be a 39 year old water heater from the inspection sticker and that it i