Brandon was very professional, with a smooth, engaging manner, and was very efficient and explained his work very thoroughly. His "can do" attitude was a great asset to him and his abilities.
He got job done fast and great
Great guys and service!!
Brandon did a great job, very nice and professional
Issac offered to put in new filters for me. This is the first time anyone has offered to do that thoughtful service.
Thanks for the professional and dependable service.
It was good to see Brandon, again. I just wanted to mention the extra mile that Brandon traveled, in addition to his quality service work. When I showed him where our thermostat is, he noticed our old vent in the ceiling. To say it was in disrepair is an understatement. Brandon commented on it, and I told him that we had a replacement for it, but that I hadn't gotten around to putting it up, yet. He said that he'd be glad to do it for me, and did. I don't know about you, but I don't see that kind of service very often.....seldom, I should say. Anyway, thanks to Interstate and, especially, thanks to Brandon!
Very happy no issues
Kia noose was wonderful. He explained what he was going to do and was respectful of the house. His equipment was first quality and he offered to do extras such as clean out the furnace unit and put in my new filters. He was most professional and courteous and was very pleasant. He explained what he thought would be a good schedule for cleaning our ducts. We were very pleased with his work and professionalism.
Performed preventative maintenance on 2 heat pump systems for customer. Customer replaced the filters already. I inspected both heat pump systems internal electrical components. Customer stated that the north system was making a loud noise when running outside. After my inspection I found the capacitor had gone out in the heat pump and was running off the start capacitor. I replaced the capacitor under warranty. Cycled heat pumps on and checked amps, temperatures and pressures of both condensers to ensure the freon levels and operations were good. I also inspected both air handlers, blower assemblies and heating elements. I found a spade connector loose and burnt on the north system. I replaced the connection and rechecked amps and operation. Both systems are heating properly within manufactured specifications at this time. The UVC bulbs will need to be rechecked nest service.
Arrived to call back pressure switch stuck closed. Cleaned switches. Part on order as back up. Part unavailable at this time from Lennox waiting to find availability. System is heating at this time but could fail. Leave ticket open for now
Silver club furnace tune up on 2003 Carrier Gas 80% furnace.talked about how system has been doing since recent snow storm. Checked thermostat, filter and return plenum. Checked blower capacitor, blower wheel and cleaned flame sensor and burners. Checked inducer connections and hoses. Cycled system on and checked amps. Checked gas pressure, replacing caps and checked indoor delta temps. System is operating well at this time. Talked about our duct cleaning services and benefits if surge protectors. Customer may call in to schedule a duct cleaning on 8 supplies and 1 return in the future.
I arrived to I bid a system for replacement. I bid to replace the evaporator coil furnace drain set up and to rehang the system above the grid cycling. We will have to change the txv to R22 and charge the system properly. This system will have a 10 year parts warranty on all compressor replaced.
I arrived for a silver member tune up. I first spoke with the homeowner and found that the filter will need to be replaced but the system has been working properly with no issues. I inspect the system and found the all components to working properly at this time.
Blake Steele. Arrived and could not get onto street due to the snow and parked and walked the rest of the way found drain frozen solid pulled acid trap thawed it then ran hot water down induce draft motor to thawed water trapped inside furnace. The furnace fired after that will need to come back with armaflex and heat tape for the drain customer had very tiny space heater I left running next to pipe inside drain pan to prevent drain from freezing until we can get back to customer, has heat at this time. Jake Kring 02-24-2021. I arrived for a check up on a system we recently installed. I first spoke with the homeowner and he told me that the system froze up and a suction tube was left off of the furnace and it would not run. He inspected the system his self and got the system running. I then inspected the system my self and checked all components and gas pressures. I found the system to be running properly at this time. All pressures tubes were properly in place. The homeowner is ups
Came out to call. Customer has a 90% furnace, and the primary and secondary heat drain have frozen up. Due to the amount of ice and the complexity of the drains, Iâ€™m not able to do anything at this moment. I told customer to give it till this weekend to warm up and let it thaw out. Customer has a fire place and several space heaters to get by till then.
Came out to call to address a noise the customer was hearing from the unit that sounded like what it was doing before. I checked the unit over and found the inducer motor making a strange noise. Customer said the inducer was replaced in December of last year, and is already starting to make noise. I discussed with customer about replacing it under warranty, and customer felt that it should be replaced. I will order a new motor and come out to replace it under warranty at no cost to customer. Returned and warranty defective motor.
Frozen 90 percent drain. Leave open for now follow up Monday
Arrived and found package unit just kicking on package unit fired I let the package unit run for 25 minutes and came back to it and found a code of four which is a Automatic reset temperature safety inspected the evaporator coil it was clean inspected the filter it was clean the service was done in the beginning of December and we had been out there in October during the ice storm to try to locate the issue as well visually inspected the heat exchanger is well as I could and found what seems to be a crack I also found that the package unit is A 2 1/2 ton with a 14 inch return this is in adequate which could contribute to the heat buildup I will need to go back with the camera scope the heat exchanger and re-seal the curb
Arrived to no heat service call and performed system evaluation. Found small amount of ice in induced draft assembly. Was able to clear ice from drain and induced draft assembly. Changed customer supplied filter. System is draining and heating at this time.
Unable to reach customer
Arrived to no heat service call and performed system evaluation. Found unit in running order all past repairs are good. However found drain line had frozen and water was filling over and had caused damage to sheet rock. All damage was caused by clogged drain and not by past repair. Turned off system and turned on space heater for customer.
Arrived to no heat service call and performed system evaluation. Found 90 percent drain had frozen solid. System will need to thaw out naturally before unit will run correctly.
Arrived to no heat service call and performed system evaluation. Found drain to furnace partially frozen. Cleared drain and changed customer supplied filter at unit. Cycled unit multiple times. System is heating at this time