9320 S. Pole Rd
Oklahoma City, OK 73160
(405) 794-8900

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Local Reviews
for norman, ok

Rated 4.9 out of 5 stars based on 309 customer reviews

Awesome service!

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Tune up

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Great service

Kevin is highly professional and highly knowledgeable. He explained what he was going to do. He did it in a timely manner and let us know if there were things that needed to be done.

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Excellent Service

Kevin, was friendly, courteous, professional and was very thorough In doing his work at our home!

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Excellent Friendly Service

I felt confident my ductwork was cleaned thoroughly. All my questions were answered. My house left clean of debris

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Excellent Friendly Service

Kevin provided thorough service and answered all my questions.

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Awesome service!!

Kevin came out for my annual A/C checkup and was absolutely amazing! He was extremely thorough and got my system in tip top shape for the hot months to come. I needed a couple new capacitors and a kit to reduce the electric pull on start up and Kevin took care of everything. He showed me all the readouts so I would know that he was being honest about the necessary repairs (although I never doubted him). He patiently answered all my questions and addressed all my concerns. He even was able to help me see the value in becoming a blue shield member, so I signed up. Kevin, you rock!

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Professional

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Quality service call.

Kevin was on time. Very helpful to explain teadings and answer my questions very well. Enjoyed his discussions on equipment. One correction. Our outdoor Ammana is 15 years old not 25.

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Excellent service!

Jeremiah was very knowledgeable about the problem and explained the process to clean the dryer vent. He performed the repair and sent before and after photos. We are very pleased with the work.

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Excellent Service!

Always prompt, polite, professional. Keeps us informed and explains everything clearly.

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Excellent service

Very insightful and helpful. They cleaned up the whole house!

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Excellent service!

I've been a customer of Interstate for a decade so, with twice-a-year checkups and maintenance on my furnace/AC the entire time. My experience with them has always been excellent, but Kevin did a much more thorough (and clear) job today explaining the results of this checkup this year than anyone had before.

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Excellent Service!

Early to the appointment, fixed the issue in an hour! These guys are great!

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Excellent Service

Kevin was thorough and explained to me, very clearly what he felt would extend the life of our furnace. He was honest and didn't pressure or up-sell.

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Job Locations
for norman, ok

ISAAC J.

ISAAC J. Job Checkin

Came out to give estimate for replacement of existing system with a 4 ton Carrier Infinity Heat Pump system.


Joseph K.

Joseph K. Job Checkin

Jake Kring. 06-15-2024. I arrived for a blue club membership summer tune up. I spoke with the homeowner and found that the system is running well and they have no issues with the systems performance. I first cycled the soon at the thermostat and checked the indoor system. I found the filter to be clean and I left a replacement filter in the utility closet. I then inspected the blower monad wheel and found no issues. I inspected the coil and flushed the drain line and found the coil to be clean and the drain to be clear. I then inspected the condenser and found the condenser to have grass on the condenser coil and one corner of the coil starting to corrode. The corrosion is likely due to the dogs urinating on the coil causing the systems fins to breakdown. This can cause the system to have a leak in time if this continues. I cleaned the coil free from all debris. I then checked the systems electrical components and refrigerant charge and found the system to be running well.


Jason B.

Jason B. Job Checkin

11JUN2024 Jason Brown Arrived for gold club no cool. Spoke with Raymond about the systems performance. The Ac is intermittently cutting out. Your guys have always recommended that I call when it’s actually broken so here we are. I haven’t done anything to reset breakers. It’s currently off. Cycled cooling equipment comes on. Inspected AC, compressor, fan motor, pressures, drains, and disconnect. Found everything working normally. Washed condenser coils and checked temperature delta while waiting to see if the AC would fail again. It never did. This could be the condenser fan overheating or a breaker issue. Jake was out and lost 240v for 3 minutes, however it came back on before he could inspect anything. Other than the loss of power. Homeowner mentioned that they noticed a grinding noise one time when it stopped as well. Changed filter while I was out.


Joseph K.

Joseph K. Job Checkin

06-11-2024. Jake Kring. I arrived for a silver club membership noise complaint. I spoke with the homeowner and she showed me the location of the system and I cycled the system on to see what the system is doing when it’s making a noise. I found the system to not be making any noise at this time. I checked the 16 year old systems operation and found it to be running low on refrigerant. I brought my findings to the homeowner and we decided to wait until her son got home to go over what the system is doing with him. Once the son arrived at the home i explained that the system is running low on refrigeration and that the system is not making any noise at the time and the noise could be the compressor making noise after the system runs while when its low on refrigerant. I explained all refrigerant cost and all levels of leak searches to the son. We decided to add what refrigerant is needed to get it running correctly and to see how low the system was. The system holds 10 pounds of refriger


Joe R.

Joe R. Job Checkin

Silver club AC maintenance. Joe(JC)R. 06/11/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual AC maintenance. The customer didn’t have any questions for me and said everything was working. I then pulled apart the condenser and washed the coil and side panels. I then checked the furnace and coil both of which were in good shape and running well. I then put the condenser back together and checked it. It is working well and running without issues. The filters were still good and the surge protectors were both providing full protection.


Joe R.

Joe R. Job Checkin

Blue shield club AC maintenance. Joe(JC)R. 06/11/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual AC maintenance. The customer didn’t have any questions or concerns for me so I went ahead and washed out the condenser. I then checked furnace and evaporator coil. Both were in good and are running well. The drain line and drain pan are both in good shape and are clear. The duct work was also in good condition. I then checked the condenser. The condenser was running and in good shape. I also changed the filters for the customer. The system is operating correctly at this time and the customer didn’t have any questions.


Jason B.

Jason B. Job Checkin

08JUN2024 Jason Brown Arrived for follow up on recent no cool. Isaac was out yesterday but the coil was too frozen to continue the repair. He advised homeowner to run the fan for a couple hours then it should be good. When I arrived the system was on in cooling and the evap coil was frozen. Thawed evap and and cycled cooling. Once thawed I setup my gauges and cycled cooling. Suction pressure drops to 80 psi head stays around 275. I cycled the system off and used my electronic leak detector as soon as I walked in the door it went off, and I got several hits in the furnace closet. Spoke with Homeowner about my findings. We decided to hold off on repairs until this can be discussed with the spouse. I set the disconnect In the off position to prevent any more damage to the compressor. I’m attaching estimates for repairs, if you have any questions you can reach me directly at 405-323-8236 or call our office and they can put you in touch with me.


ISAAC J.

ISAAC J. Job Checkin

Came out to call for a system not cooling properly. Customer stated that the system was having an issue with the condensation line backing up, and also not cooling as well as it should. He’s had an issue with the drain line before. I checked the system over and found the drain line clogged, the filter dirty and the AC evaporator coil mostly frozen over. Part of the coil that I could see was a little dirty, so I added an estimate for cleaning the evaporator coil if necessary. Discussed with customer about what I found and what I recommended to be done. We discussed replacing the copper drain line with a condensation pump. We also discussed drain cleaning solutions and what he could do to help. Customer supplied me with a filter to change and approved clearing the drain and putting a pvc T on the drain line. I was able to clear the drain of a blockage and added the T to the drain line so the customer could add a drain cleaner. Coil was still frozen over and needed time to thaw so I told


ISAAC J.

ISAAC J. Job Checkin

Came out to perform preventative maintenance service for gold club member. Discussed with customer about maintenance needed and also about filters and how the system is doing for them. Customer asked that I change the filters for him, and he supplied them. He also asked about a setting on the thermostat that notifies him about the filters needing to be changed. He already writes it down, so he wanted that feature disabled, so he doesn’t have to go through the manual to figure out how to reset it. I turned the filter reminder off and also set the back lighting to always on, so the customer can see the screen at all times. Started the maintenance with checking the equipment in the attic. I inspected the blower assembly, motor, electrical components, evaporator coil, drain and overall condition of equipment. Washed condenser coil thoroughly. Checked thermostat operation, wiring, amps, temperatures and pressures of AC. System is operating normally within manufacturing specs at this time.


ISAAC J.

ISAAC J. Job Checkin

Came out to perform preventative maintenance on AC system. Discussed with customer about maintenance being provided today, filters, and any issues regarding the system. Customer stated that the system seems to be doing fine, but also informed me that she is a little bit on a time crunch and needed to leave at a certain time. I supplied customer filters that she said she would change. I inspected the equipment in attic. Started with the blower assembly, motor, capacitor and electrical connections, then checked the evaporator coil and drain. Blower motor has a slight oil residue around it, most likely due to age and stress on the motor. Made homeowner aware of the potential issue with the motor, but as of right now, it is operating within proper amp ranges. Washed condenser coil. Inspected the compressor, fan motor, capacitors, contactor, hard start kit and overall condition of AC. Checked thermostat operation, wiring, amps, temperature and pressures. System is still cooling properly wit


Joe R.

Joe R. Job Checkin

Blue shield AC maintenance. Joe(JC)R 06/05/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual AC maintenance. The customer said that everything was working and didn’t have any questions for me. I then washed out the condenser then checked the furnace and evaporator coil. The coil was clean and in good shape. The furnace was running for the most part in good shape. However the blower motor capacitor was starting to go weak but other than that it was running well. The ductwork was in good shape. The condenser was in decent shape however the condenser capacitor was weak as well. The condenser was in good shape than that one part. I also changed the filters then talked with the customer about options for replacing the capacitors. I gave estimates for both regular capacitors and turbo capacitors. Other than that the system is running well at this time.


Jason B.

Jason B. Job Checkin

05JUN2024 Jason Brown Arrived for blue club summer tune up service. Spoke with homeowner about the systems performance. Last time you were here you made some recommendations, and the installing company came out and ran a new supply to the bedroom. It has corrected the temperature issues for us and the home is now comfortable. We found a water mark in the ceiling above the condensation line. We’ve had the installing company inspect it and they found it dry. Replaced all filters. Homeowner showed me water marks from possibly the drain line. I inspected the drain and found it dry still. I am unable to determine the cause of the water mark at this time. Opened up furnace and evap found everything clean and pulling proper amps. Measured temperature split, and verified ductwork. Moved out side and cleaned condenser coils and checked all components and electrical connections at the AC. 69/70 and 4.9/5 cap 16 ohms across contactor coil, and 9 degrees of subcooling. System is working properly a


Joe R.

Joe R. Job Checkin

Blue shield club AC maintenance. Joe(JC)R. 06/03/2024 Performed full system evaluation and safety inspection. I arrived to perform the customers’s annual AC maintenance. The customer didn’t have any questions or concerns and said that everything was working correctly. I washed out the condenser coil the checked the furnace and evaporator coil. The furnace and coil were both in good shape and running well. I then checked the condenser which was also in good condition and running well. The system overall is running well. I also changed to filters for the customer. I also left an estimate for surge protection to think about.


ISAAC J.

ISAAC J. Job Checkin

Came out to perform preventative maintenance on 3 systems for customer. Discussed with customer about maintenance needed, and if she’s had any issues. Changed out all electronic air cleaner filters for customer in home. Inspected all blower assemblies, motors, electrical components, evaporator coils, drains and condition of equipment. Washed condenser coils thoroughly and inspected condenser coils, capacitors, contactors, compressors, fan motors and operation of equipment. Checked thermostat operation, wiring, amps, temperatures and pressures. As of right now, the systems are all still operating properly. I still recommend customer plan on replacing the unit in the attic that runs the zone system.


Joseph K.

Joseph K. Job Checkin

Jake Kring. 05-29-2024. I arrived for a friends and family summer tune up. I spoke with the homeowner and found that the system is running well. I left the filters to the homeowner to replace and I cleaned and inspected the system. I ran the system in all speeds and found the system to start to freeze up in high speed only. The outdoor temperature is 75 deg and the indoor temperature is 68 deg at the time. The systems subcooling is at12 deg per manufacture specifications at this time. The heat load on the home and system is not high enough to prevent the system from freezing up at max speed with no heat load. Overall this system is running correctly at this time.