Inspected system and gave us choices about next steps
Have been very happy with service provided by this company. EVERYONE that I have dealt with has been professional, friendly and polite. Information for upgrades and add-ons has been provided, but never any pressure to buy. To my knowledge they have never told me I needed something that I didn't. I have a family member that used to be in the industry and they have always confirmed the accuracy of what Interstate employees have told me when evaluating our system. Again, very pleased with the service provided.
I come back to then time and again always reliable
Kianoosh was exceedingly courteous & efficient while working in our home. He made certain that he thoroughly explained everything being done and updated us periodically. Lastly, we were very pleased when he gave us a few pointers for extending the life of our AC system. It is always great when we are able to learn things that will ultimately extend the service life of our home’s systems—as well as saving money in the long run!
Very pleased with my service
Arrived to no cool service call and performed system evaluation. Found clogged drain line. Unclogged drain. Customer was due for club maintenance and machine really needed to have services performed. Performed club service. Changed filters. Amp draw and refrigerant in range. Waived service fee since club services were due. System is cooling at this time.
Perform silver club air conditioner maintenance. Washed condenser. Refrigerant levels are in range. Changed filters. Test capacitor and motor amp draw. Test compressor amp draw. Coils are clean. Surge protectors are in working order. System is cooling as designed at this time.
Performed silver club air conditioner maintenance. Washed condenser. Changed customer supplied filters. Test motor and capacitor. Test compressor. Amp draw and refrigerant in range. System is cooling at this time. Customer had pan treatment due to be changed. Customer chose to replace pan treatment.
Perform silver club air conditioner maintenance. Changed customer supplied filters. Test capacitor and motor amp draw. Washed condenser and tested compressor amp draw. Compressor amp draw is elevated but working at this time. Tested refrigerant levels they are in range. System is cooling at this time.
Arrived to service call on minisplit performed evaluation. Found condenser coil extremely dirty and inside unit frozen solid. Suggested tune up to customer. Customer had tune up performed. Cleaned filters and condenser coil. There is some ice on back of inside unit that cannot be reached and only time will thaw this area. Collected service fee and tuneup. Informed customer to let unit thaw and run system after unit thaws. Customer going to let thaw out over night and turn on system in morning. If unit doesnâ€™t work correctly customer will have us come back out.
Came out to call. Customer said system was tripping the breaker every so often, and itâ€™s warm to the touch. I checked system over and found it to be working properly. Starting amps on compressor are high. Compressor is struggling a little when coming on. I suggested a hard start kit to help compressor on start up. Customer had me install it. I also s recommended having the breaker be changed to 40 amp instead of 30. Itâ€™s what is required for the system.
I arrived for a silver summer no cool call. I first spoke with the homeowner and the main issue was itâ€™s hard to see the thermostat and see what it is set on. I inspected the thermostat and found the batteries in the thermostat to be weak and failing. I replaced the batteries with ones the homeowner provided and the thermostat came on and the system started cooling. I inspected the indoor system and the outs system and found no issues with the systems operation. I cleaned the conditioner and check the systems refegerant charge and found it to be rusted per manufacture specification. Iâ€™m placing job on hold having trouble with cost on ticket. Customer payed in full.
Came out to call. Customer said system wasnâ€™t cooling and water was leaking on the floor where the furnace and evaporator coil were located. I checked system over and found the floor to be damp. The drain line is a strait run to the sewer line and it wasnâ€™t backed up. I checked AC and found the pressures to be low, indicating the system needs refrigerant. The system ran too long without the proper charge and froze up to the point were it was overflowing with water after they had shut it off. I discussed with customer about options. She approved charging the system for now and then getting the system checked for a leak at a later date if needed. I charged the system with 1.9lbs of 410a to get proper superheat. Customer was also due for a service. I washed the condenser. Checked thermostat operation, wiring, capacitor, contactor, compressor, fan motors and overall condition of system. AC is cooling properly within manufactured specifications at this time.
I arrived for a non member no cool call. I first inspected the system and found the evaporator coil to be frozen over. I defrosted the ice with the furniture and charge the evaporator coil and found it oil on the front of the coil. I made the homeowner aware of the issue and we decide to charge the system at this time and see how the system is operates. I clean the conditioner coils and add refrigerant to the system and set the subcooling at 7.8 deg. The systems calls for 8 deg subcooling. We decide to side up on a red maintenance plan to keep the system clean in in good runs condition at this time.
I arrived for a white club preventative ac pm. I first spoke with the homeowner and found the main concern to be the filters are dirty and they have power issues. I cleaned the washable filter and reconnected to have the small filter replaced with a washable filter. I also recommend to have surge protectors installed on the system to help prevent any power issues that they might have in the future. I then inspect the indoor furnace located in the attic and found no major issues. I then inspected and clean the condenser and washable filter. I check all electrical components in the system and found no major issues at this time. Overall this system is working to the best of its abilities at this time.
Perform white shield protection plan air conditioner maintenance. Changed 20x30 filter. Blower and evaporator are clean. Test capacitor and motor amp draw. Test compressor amp draw. Refrigerant levels are in range. Washed condenser. System is cooling as designed at this time. Ecm motor amp draw in range.
Install backordered attic ventilation dampers in both 14 inch whirlybirds on 9/26/2020.
Installed upper and lower combustion air pipe
Performed preventative maintenance on 4 systems. 3 systems are Carrier split systems and the other system is an LG mini split. I did a thorough inspection inspection of the split system equipment. I inspected the blower assemblies, electrical components, wiring, evaporator coils, drains, ducting, and overall condition of equipment. Customer said the system suppling the game room and master bedroom still doesnâ€™t reach desired temperature like they would like it to. The added an additional attic fan and insulation as well. System is a tad undersized for the spaces it is supplying. Customer is aware the system is undersized and just wanted to make sure it was operating properly. I washed condenser coils thoroughly. I checked and tested thermostat operation, capacitors, contactors, compressors, fan motors, amps, temperatures and pressures of condensers. System supplying game room and master had a bad capacitor and so did the downstairs 5 ton system. I made homeowner aware of repairs need
I arrived for a non member no cool call. I spoke with the homeowner and they just replaced the thermostat and main control board in the furnace. They also removed and cleaned the evaporator coil and blower motor housing and wheel. I found the Main control board to be miss wired and the thermostat to be internally shorted. I also found wire to be bare wire sitting on the furnace cabinet. I rewired the control board and recommended to replace the thermostat and contactor on the system. The homeowner owner is going to replacing the thermostat and contactor on their own. I started to check the systems refrigerant charge and the homeowner did not want the system checked at this time. He was in a hurry to meet family from out of town at this time. I left with the system not running due to the thermostat issue and the contactor issues on the condenser.