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Isaac is awesome! He came to perform yearly maintenance on my heater before the first freeze hit. He was friendly and professional. He gave me peace of mind that my system is good for the season. He even checked out things in the attic to make sure all the vents were sealed well. He went above and beyond. I recommend him and Interstate to anyone. They’re the best!!
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I've used Interstate for my HVAC needs since 2011, and they are great. Isaac is the tech who has been to my home the most from Interstate; he's very helpful and very courteous. I really appreciate his expertise. Can't say enough good things about Isaac and Interstate Heat & Air.
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Isaac is great. While working on our furnace, I pointed out other examples of his work on the same furnace. He keeps our 22 year old system running
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This was for an emergency visit after a capacitor went out and we lost AC in the heat of summer. Interstate went above and beyond the call of duty, working us in at 9 pm instead of the next morning as they'd originally planned. They really do take care of their members!
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Figured it out real quick. Cleaned it very good. Gave me some tips about how it all works
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Estimator too busy telling me what I wanted and not listening to what I needed. Didn't bother finish pricing system, will buy from someone else.
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Isaac is always prompt, professional and polite. What more can I say? Thank you
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Silver club heating maintenance. Joe(JC)Ritchal. 11/29/2023 Performed full system evaluation and safety inspection. I arrive to perform the customers annual fall service. The customer didn’t have any questions for me so I went ahead and got started with the maintenance. I checked the heat exchanger and blower motor both of which were in good shape. I checked the heating components and safeties which were all in good shape and working well. The system is operating correctly at this time.
Blue shield club heating maintenance. Joe(JC)Ritchal. 11/28/202 Performed full system evaluation and safety inspection. I arrived to perform the customers annual fall service. The customer didn’t have any questions for me so I wanna head and start with the maintenance. I checked the heat exchanger and blower both which were in good shape. I checked all the heating components and safety and I also change the filter for the customer.
Silver club heating maintenance. Joe(JC)Ritchal 11/27/2023 Performed full system evaluation and safety inspection. I arrived to perform the customers annual fall service. The customer didn’t have any questions for me so I went ahead and got started with the maintenance. I check the heat exchanger and blower both of which were in good shape. I then checked The heating components which were all in good shape. The system is in good shape and working correctly.
Arrived to new customer move thermostat quote.
20NOV2023 Jason Brown Arrived for silver club fall tune up. Spoke with Pavin about the systems performance. I still haven’t had the heat strips kick in but everything is working well. Inspected thermostat, and air handler. Cycled equipment into heating. Inspected coil, blower wheel, motor, heat strips, sequencing, reversing valve, and all connections and components. Cycled equipment through heat pump, emergency heat, and aux heat. Measured heat rise and all amp draws. Tested sequencing. Inspected heat pump, verified capacitor, cycled defrost. System is heating safely and properly at this time. No recommendations.
20NOV2023 Jason Brown Arrived for silver club fall tune up. Spoke with the homeowner about his systems performance. It’s working well, I replaced one filter but will get to the other later. Had homeowner cycle the equipment on in heating at the thermostat. Disconnect power to equipment and remove all panels. Clean flame sensor, ohm HSI, pull blower assembly and inspect heat exchanger, inspect coil. Cycle equipment into heat and measure heat rise. Check amps on inducer and blower. Verify CO levels and capacitance. System is heating safely and properly at this time. It was great chatting about the Christmas lights!!
17NOV2023 Jason Brown Arrived for blue club fall tune up service. Spoke with homeowner about his systems performance. It’s only about two year old, we’re running the heater. airflow is good, except the living, but I’ve shut one register and that’s fixed it. Removed 10x20x1 filters from filter rack, opened up blower and coil. Inspected heat exchanger, coil, and plenums. Cleaned flame sensor. Cycled equipment into heating and tested gas pressure, heat rise, blower/ inducer amps, and all electrical connections/ components. Heat rise at 68/70 system is working properly and safely at this time. Everything else is great.
17NOV2023 Jason Brown Arrived for fall tune up inspection for current customers rental. Spoke with homeowner about their systems performance. It’s working, the home inspector didn’t say anything about it either, but I’ve not gotten up there to look. Setup ladder in laundry room access. Found system installed with no walkway or platform, return plenum falling off, and ductwork undersized. Blower motor is blocked by supporting brace preventing access to heat Exchanger. Cycle equipment into heat adjust gas pressure to 3.5 iwc. Checked HSI, inducer, blower wheel, amps, and electrical connections/ components. 0ppm CO detected during operation and home is equipped with monoxide detectors. Attached are photos and estimates for recommendations, however with the location and quality of the current install I would be hesitant to make repairs without adding walkway/ platform and relocating equipment to a more accessible location. .
Blue shield club heating maintenance. Joe(JC)Ritchal. 11/17/2023 Performed full system evaluation and safety inspection. I arrived to perform the customer annual fall service. The customer didn’t have any questions so I went ahead and get started with the maintenance. I checked the heat exchanger and blower motor both which are in good shape along with all of the heating components and safeties. Is operating correctly at this time.
16NOV2023 Jason Brown Arrived for silver club fall tune up service. Spoke with homeowner about the systems performance. It’s working well. One day I’ll have y’all take a look at my mr cool, but today let’s stick with the furnace. Cycled equipment at the nest thermostat. Inspected primary and secondary heat exchangers, inspected coil. Cleaned flame sensor. Cycled equipment into heating. Checked all amps, pressures and heat rise. Homeowner recently replaced filters. Found inducer motor rubbing In the housing, and blower cap reading 8.6/12.5 spoke with homeowner about my findings. We decided to go ahead and get them fixed up. Disconnect power and flue. Pull existing inducer assembly. Install new assembly. Replace blower capacitor. Cycle equipment and test operation. System is heating safely and properly at this time. Thanks!
Came out to perform preventative maintenance on furnaces. Discussed with customer about service needed and how the new mini split was doing for them. Customer stated that the new mini split is working well and has no complaints. Cleaned mini split filter out and checked operation. Changed out air cleaner filters in home and found customer out of 14x24x1 filters. We ordered them and had them shipped to their home. Customer remembered getting them, but wasn’t sure what happened to them. We will order more and I will bring them and replace the two filters up stairs. Inspected blower assemblies, motors, electrical components, heat exchangers, burners, flame sensors, ignitors, gas valves, inducer motors and overall condition of equipment. Cleaned flame sensors and brushed dust off all of the components. Checked thermostat operation, wiring, amps, temperatures and gas pressures of all systems. All 3 systems are heating properly at this time. The downstairs unit and unit up in the attic are o
15NOV2023 Jason Brown Arrived for blue club summer tune up service. Spoke with homeowner about CO detection and system’s performance. It’s working well. I’ve got the door open and light on for you. Cycled equipment at the nest thermostat. Removed all doors, inspected heat exchanger, coil, wheel, and motor. Cleaned flame sensor, tested HSI and all electrical connections. Verified induction capacitor, and induction motor. Adjusted gas pressure to 3.5 IWC. Measured heat rise and monoxide levels at a 15 min runtime. 0 ppm CO with a 67 degree heat rise. Tightened electrical connections, and brushed out electrical cabinets. Buttoned up equipment. Verified heat tape. System is working properly and safely at this time. Left extra 20x30 filter with homeowner.
Came out to call for a system running on heat constantly, even when the thermostat is shut off. I checked the system over and found that the sequencer we had replaced earlier today was wired up incorrectly. System is set up to run 10k heat strips if needed, but is only needing 5k for the sqft it covers. Found the w2 wire that’s jumpered to R on the wrong terminal, causing a completed circuit with common, thus initiating the sequencing for heat even when it’s not called for. Moved wire and cycled heat and cool to verify unit is operating properly.