9320 S. Pole Rd
Oklahoma City, OK 73160
(405) 794-8900

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Local Reviews
for norman, ok

Rated 4.9 out of 5 stars based on 237 customer reviews

Great experience from scheduling appointment to service of technician.

Have been a customer for several years and am always extremely pleased with the courteous and professional service from everyone I have come in contact with.

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Helpful and considerate l

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Great customer service

Isaac was very helpful, efficient and kept me in the loop throughout the entire service

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Thorough, quick, friendly service

We had a wonderful experience. Not only were they able to come out same-day, but quickly did a thorough job. Our dryer vent was more complicated than average, but they went above and beyond to ensure it was well cleaned.

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Tune up

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Nest off

Ask questions about compatibility of smart thermostats and your heat and air system.

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Maintance

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Great service

Professional, friendly, and time of service around 24 hrs. from call.

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New customer

Very professional on phone. Technician (Isaac) was prompt and professional. Answered all questions and provided overall assessment. Highly recommend….

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Kujawa

Great Service

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Awesome as Always

I use Interstate Heat and Air not only for my own home, but for my rentals as well, so I am a frequent customer. They always take excellent care of me and appreciate that I want the best for my tenants also. This time, a transformer went out on a VERY hot day and they were able to get same day service for me. The technician who came was Issac and this is the second time he has received a call for one of my properties. Both times his work and professional knowledge were excellent. He calls to let you know he is on his way and everything is fixed and left clean when the tech leaves. They also identify themselves at the door. The ladies in the office are the Best at meeting your needs and communicating with you. You cannot find a better HVAC company than Interstate!

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Jesse is great

He is great about calling, prompt, polite and so helpful

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Home Owner

Isaac has been to our home 2 times now and has done an excellent job both times, i will continue to call him for seervicing our heating and cooling needs. Polite and professional skilled service technician.

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Your service team is always very nice/polite.

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Excellent service

On time, efficient and considerate. Thank you

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Job Locations
for norman, ok

Taylor P.

Taylor P. Job Checkin

Arrived at the house to preform a blue shield maintenance for the customer. Was greeted by the customer at the front door where I was shown where the thermostat and Air handler were located and the customer said the heat pump was located on the side of the house. While preforming the maintenance I checked all aspects of the Air Handler. I checked the heating elements for voltage and amps, checked blower motor, electrical connections, evaporator coil for cleanliness, changed filter (16x24x1). All aspects of the air handler are working properly at this time. While checking the heat pump I checked all aspects of the heat pump. I checked the compressor for proper amps, condenser fan motor, reversing valve, defrost board, condenser coil for cleanliness, electrical connections. System is working properly at this time. Did mention to the customer about getting surge protection installed due to the age of the unit. The system is a little older so getting parts could be an issue and with s


Joe R.

Joe R. Job Checkin

Blue shield club heating maintenance. Joe(JC)Ritchal. 12/02/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, inducer motor, burners, flue, gas valve, gas line, gas pressure, safeties, heat exchanger, hot surface igniter, flame sensor, performed carbon monoxide test, cleaned flame sensor and changed filter. System is operating correctly at this time.


Joseph K.

Joseph K. Job Checkin

I arrived for a previous customer system replacement opportunity. I spoke with the homeowner and discussed the options on the systems and how we can help them with the position they are in with try to see if they want to replace the systems or keep the systems they have and see how much longer they will last. I bid to replace both systems before December 31st due to pricing increases in 2023. I will be following up with the homeowner on possibly replacing the systems. I also found both flues to have been broken and disconnected in the attic and made the homeowner as of this issue. I bid to repair both flue without the system replacement. If one system is replaced both flues will be repaired.


Joe R.

Joe R. Job Checkin

Blue shield club heating maintenance. Joe(JC)Ritchal. 12/02/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, inducer motor, burners, hot surface igniter, flame sensor, gas valve, gas pressure, gas line, heat exchanger, safeties, performed carbon monoxide test and changed filters that the customer provided because he uses higher quality ones. System is operating correctly at this time.


Joseph K.

Joseph K. Job Checkin

I arrived for a silver member humidifier making a noise. I inspected the 8 year old humidifier that had a 5 year manufacture warranty on the unit. I found the bearings in the motor to be failing and seizing up. I contacted the manufacturer and found that this unit has been discontinued and the replacement motor is a replacement part of a replacement part. The part can be ordered in but the cost of the aftermarket part and shipping is 2/3rds the cost of a new humidifier installation. I made this aware to the homeowner and gave options to repair or replace. I gave them their club membership discount on both options.


Joe R.

Joe R. Job Checkin

Silver club heating maintenance. Joe(JC)Ritchal. 12/02/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, heat strips, evaporator coil, compressor and fan motor amp draws, reversing valve, safeties and checked temperature split. System is operating correctly at this time


Taylor P.

Taylor P. Job Checkin

Arrived to the customers home to preform a silver club maintenance. I was greeted by the customer at the garage. Customer has been running the heater and said it has been running good to their knowledge. While preforming the maintenance I checked all aspects of the furnace. I checked blower and inducer motor for proper operation, checked and cleaned flame sensor. Checked the ignition cycle, checked evaporator coil, blower wheel, heat exchanger for cracks and failures, all electrical connections, pressure switch and safeties. Heater is in good working condition with no repairs needed at this time.


ISAAC J.

ISAAC J. Job Checkin

Performed preventative maintenance on furnace for customer. Changed out filters for customer. Customer wanted system serviced due to the home being vacant for a few months and having a relative move into it. I Inspected the blower assembly, motor, capacitor, electrical components, burners, flame sensor, ignitor, gas valve, pressure switch, safeties and overall condition of equipment. Cleaned flame sensor and dust off the burners and components. Checked thermostat operation, wiring, amps, temperatures and gas pressure. System was showing no signs of any issues at this time. Customer is aware of systems age, and wants to keep it functioning properly as long as possible.


ISAAC J.

ISAAC J. Job Checkin

Performed preventative maintenance on heat pump system. Inspected filter, blower assembly, motor, electrical components, evaporator coil, electrical elements, ductwork and overall condition of equipment in attic. Inspected condenser coil, compressor, condenser fan, capacitor, electrical components on heat pump. Ran emergency heat and checked amps and temperatures of electrical elements. All amps were good and had no issues. Cycled on heat pump and checked operation, wiring, amps, temperatures and pressures. Condenser fan motor and some oil residue on it. Amps were still within range. Recommended customer have us come back out to do an AC maintenance in spring/summer to recheck fan motor amps and operation of AC. Went over maintenance plan and also discussed duct cleaning. Customer had some remodeling done and the dust and debris made their way into the ductwork.


Joe R.

Joe R. Job Checkin

Blue shield club heating. Joe(JC)Ritchal. 11/28/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, lnducer motor, hot surface igniter, flame sensor, safeties, flue, heat exchanger, gas valve, gas line, gas pressure, cleaned flame sensor,performed carbon monoxide test and changed filters. System is operating correctly at this time.


Joe R.

Joe R. Job Checkin

White club heating maintenance. Joe(JC)Ritchal. 11/28/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, inducer motor, burners, hot surface igniters, flame sensor, flue, heat exchanger, gas valve, gas pressure, gas line, cleaned flame sensor, performed carbon monoxide test and changed filters. System is operating correctly at this time.


Mario P.

Mario P. Job Checkin

Condenser pad has come unlevel we are to return with 2 technicians. Bring some paving bricks. Lift front of pad dig out around corners install bricks. Set pad back. Remove shims from pump ups. 2 hour 2 techs


Kianoosh M.

Kianoosh M. Job Checkin

Blue shield protection plan fall Furnace tune up on 2011 Lennox 80% gas furnace. Spoke with home owner and no issues had been noticed since turning in heating equipment. Filters were just replaced so I left 2 14x30 and 1 14x24 filter with customer, included with Blue SPP. Checked thermostat, and went into attic and checked whole house, germicidal air purifier lamps, and both were installed in October 2020 and are currently out. Checked flue, evaporator coil, drain line, inducer capacitor, blower, and heat exchanger from both sides. Cleaned flame sensor and spoke with homeowner about UVC UVV lamps. With Approval, I changed them and cycled the system on. Tested blower, inducer, gas pressure, replacing gas caps and electrical. Measured temperature split. The inducer motor is reading at the top of its range at 2.6/2.6 amps. Performed dryer vent cleaning with homeowner approval. It is a 3” pvc pipe through the attic, so it has a tendency to get clogged at the roofline. Cleaned out with 2 pa


Joe R.

Joe R. Job Checkin

Silver club heating maintenance. Joe(JC)Ritchal. 11/23/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, inducer motor, gas valve, gas pressure, gas line, flue, heat exchanger, flame sensor, igniter, safeties, burners, performed carbon monoxide test and washed out filter.


Joe R.

Joe R. Job Checkin

Blue shield club heating maintenance. Joe(JC)Ritchal. 11/22/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, inducer motor, flu, gas valve, gas pressure, gas line, heat exchanger, drain line, drain pan, float switch, performed carbon monoxide test, checked safeties and changed electrostatic filters. Is operating correctly at this time.