Kianoosh M out for Warranty Install, customer called with issues that system has not been cooling well. Said the thermostat was set to 73 and system would not get down below 75 today. The high outside was 87 and sunny. Inspected thermostat controls, checked blower, coil, and outside condenser. Customer has been using fiberglass see-through filters, strongly recommend changing to pleated filters. Explained the difference and showed customer how dirt and dust is getting through the fiberglass filters into the blower and evaporator coil. Outside condenser coil was dirty from running all summer. Checked temperature split, and getting a split of 12 degrees. Could not access attic to see ductwork / insulation levels because customer has items in the way. Washed condenser as a courtesy, checked refrigerant pressures, and 9 /8 degrees subcooling. Checked temp split and got 15 degrees. Also cycled system in heating as a courtesy. System is functioning as well as it can in heating and cooling
16OCT2023 Jason Brown Arrived for blue club fall tune up service. Spoke with homeowner about the systems performance. We don’t really use the heater, I haven’t turned it on this season. Cycled equipment at the thermostat and inspected furnace. Test pressure switch. Closing at -.5 test HSI 56 ohms test inducer .4a test and clean flame sensor. 6.6 MaDC adjusted gas pressure to 3.4 iwc with a 35 degree delta T. Remove blower assembly and inspect heat exchanger. Some rust on cell #1 but no visible cracks and no CO present in air stream. Reassemble equipment and check blower amps and cap. 5a and 4.9 mfd. this system is heating safety and ready for use. Home is equipped with monoxide detection. Filters were replaced within the week and clean.
Came out to perform preventative maintenance on AC system. Met customer at front door and discussed service needed and filters. He stated that he replaced the filters recently, so I left them a couple to change out in a few months. I inspected the blower assembly, motor, capacitor, evaporator coil, drain and overall condition of equipment. Checked condenser coil, compressor, fan motor, capacitor, contactor, electrical components, amps, temperatures and pressures of condenser. System is cooling properly within manufacturing specs at this time.
New customer estimate for new 4 ton system. There are a lot of existing Kodee issues that need to be addressed to even access the unit in the attic. Texting from the front porch would need to be removed and proper access built. This would be a two day project. Day one would be building the access with a secure way to close access hatch and build decking to unit. Day 2 would be removing and installing unit with any added code upgrades needed for system to function properly and pass code. Left estimate for Carrier Performance 2 stage, variable speed furnace, and x13 (13 speed) motor, 2 stage compressor 18 Seer Split system, along with added upgrades. New line set, system in 3” legs in new ac pad, new whip, disconnect, locking caps. New electrical to furnace, thermostat wiring and basket to new system, drain safety switch, drain pan, Jones valve and updated flue and gas connections. If needed, The goal will be to get the new system to pass code, but if there are any issues to meet this go
New customer, has 1 3 ton system and 1 4 ton system downstairs and 1 3 ton system upstairs. All are carrier. Spoke with homeowner, and they have had some issues with 410 downstairs and three turn ups are systems working. Told homeowner I would inspect systems to see whether or not they are working and what condition they’re in, and if a repair is needed that we would have to charge a service charge today, but if replacement is done through us, we can incorporate inspection and diagnostic wok with the estimate for replacement. Downstairs Horton system is completely out of refrigerant and compressor is on locked out. Evaporator coil shows signs and multiple and that a leak stop has been used in the system. Upstairs 310 system has some small leaks of the evaporator coil and appears to be low on refrigerant system is running at this time, but not well. All 3 systems are original to home and were installed in 2000. Went over repair versus replacement options with homeowner, left an estimate
I arrived for a new customer system replacement opportunity. I spoke with the homeowner and found that they want to replace the system and/or add mini split to some rooms. I inspected the system and found that it’s a 3.5 ton system on a 1800 sq ft home. I also found the only return on the system is in the kitchen and it’s a local return on one side of the house and the system is undersized on duct work. The set up of the system is in a garage closet and there is no room to add more return to the system. We would have to move the existing water heater over and add a return box and run returns up through the closet and over into the attic. I also found the support duct to be in tact but all the whys are stacked on top of each other and it’s causing the system to have a un even air flow and hot and cold spots throughout the home. I made this aware to the homeowner and strongly recommend to have the return duct increased and the supply duct replaced. I explained that we can just replace th
I had the w2 and y wires swapped on the heat pump thermostat.
I arrived to wire in a outdoor thermostat to cycle the back up heat on at 38-40 deg.
Sam J - arrive to do a summer service on a Trane split system for a blue club member. Customer met me at the door and showed me to each piece of equipment. She explained that the bedroom on the front of the house was always warm and does not get good airflow. The system is already running when I arrive so I went straight into the attic to determine the duct issues. In the attic, I found that the bedroom had a Y that was creating unnecessary links, as well as sharp turns. I had an estimate to add a new line in that bedroom going straight from the plenum to the boot. This would also increase airflow to the bathroom and the dining area. Began servicing equipment by cleaning the condenser coil and checking the capacitor. And then moved indoors and check the capacitor for the blower motor as well as the amperage. Powered up condenser while recording amperage of compressor and outdoor fan motor. I then attached my gauges and temperature probes so that I can calculate the superheat an
Came out to give an estimate for replacement of existing system. Customer has an electric furnace and evaporator coil from the 80’s and the AC unit is from 1999. Went over options and discussed pricing.
Came out to service call for a system not cooling properly. Customer stated that the AC wasn’t cooling properly. He changed out the capacitor but that didn’t help the system. I checked the system over and found the unit low on refrigerant. Customer hasn’t had much of an issue with the unit, and it’s been running well until recently. Went over repair options and customer just wanted to charge system for now. Customer is aware there is a leak in the system but didn’t want to spend a lot of money up front just yet. I cant guarantee how long the refrigerant will last in the system before it becomes low again. Customer wanted to still charge it and if it needs more refrigerant before summers over he said we’ll discuss options then. I charge d the system with 3.2lbs of 410a to get proper superheat charge of 28 degrees. Unit is now cooling properly. Customer will call if he has any issues.
Came out to service call for a system not cooling properly. AC unit is a Goodman from the early 90’s, while the furnace and evaporator coil are from 2011. Customer is aware the system has a leak, but just wants to charge the unit with refrigerant for now until they can replace it this year. Checked system pressures and did find it low on refrigerant. Added 2lbs to get system to a 9 degrees superheat per recommended specs. Discussed with customer about replacement options and recommendations. Customer will send in information to their tribe to see what they will cover and get back to us about replacement.
Nathan arrived at customer home for instal warranty Checked charge and inspected unit found the charge was good but a peace of line hide was missing. Spoke with customer she didn’t know it’s location and we decided it must have been taken in the last storm we had in Shawnee.
System will have a 10 year parts warranty and a 1 year labor warranty. We will install a new plenum and line set. We will set the condenser on a new pad and install a new disconnect and whip. We will run one 8” duct to the dining room. The system will be a AHRI 16.0 seer 3 ton 80,000 BTU gas furnace. We are leaving the old equipment and will need to leave it in working condition. We will pump down the condenser to leave what refrigerant is in the system in the condenser. We will cut in two flat face grills in the hallway and install a filter base in the closet. We will not have the system inspect by a state inspection due to the location of the home. If you want the system to be inspected there will be added cost to do so. The attic is a tight space and may need a access cut in to help gain the space to install the plenum and duct work. There will be no additional cost to cut into the sheet rock but we will not patch or pat to have the Sheetrock repaired.
Jake Kring. I arrived for a new customer system flip over. We discussed the layout of the house and what they are looking to install. We discussed mini splits and a air handler heatpump combo. Any system selection will have a 10 year parts warranty and a 2 year labor warranty. We will also provide a free one year maintenance plan on any system selection. We will also have a 1 year air balancing plan that we will come out up to two times within that year to adjust the air flow to each bedroom that will need adjusting per hot and cold spots. I will be following up with the homeowner on this following Wednesday.