Very timely and curteous.
Randy always does a great job, very thorough with everything he works on.
Willy was very nice and professional. He explained what he was going to do and wasted no time in getting to work. When Willy discovered that I needed a new purification light kit, he went over the reason and cost before installing the kit. I really do appreciate the wonderful service I always get with Jackson and Sons.
Bryce was a good technician. Best I have had in a long time. Have been concerned in the past about service.
My air conditioning stopped on a weekend during some very hot temperatures. I called on Sunday and was greeted by a very nice answering service. The lady told me she would give the message to a technician. Later in the day, I got a call from the technician who had been very busy and told me they could come on Monday. At 7:30 am, on Monday morning, I got another call saying a technician was on the way. I was delighted. He was very neat, good manners and kind, asks a couple of questions. Then checked my system. Found the problem and repaired in a short time. We also discussed their maintenance plan and I signed up immediately for the plan. I was impressed, and would recommend Nick and this company to everyone.! Good people!
Quick service after being called. Found the problem.
Brandon was very polite and neat looking. I was very pleased with how he wasted no time and got right to work. He explained what he was going to do before starting work on my unit and at the end went over everything he had done. Brandon is an excellent tech who delivered the great service that Jackson and Sons is known for.
Jose was very courteous and knowledgeable. He answered all my questions. Thank you Jackson and Sons
Servicing package unit
Servicing Goodman heat pump
Servicing Rudd heat pump.
Tech is servicing a new style Trane dual fuel system.
System tune up
Reset burner control that had tripped out due running out of LP.
Inspection on Trane heat pump, changed filters.
X13 motor replacement
Inspection on all AC units, gas furnaces, hanging heaters, mini splits, changed filters.
System tune up
Replaced hot surface igniter on Trane gas furnace.
Tech is repairing a new style Coleman heat pump.
Full service on all rooftop package units, changed filters, checked heaters, fans, belts, 2 mini splits, 2 PTAC units, 2 Rapid make up air filters.
Instructed customer on operation of Honeywell WIFI thermostat.