I did not receive phone call informung me that service person was half hour away.
Response from KEIL Heating and Air Conditioning, Inc.:
Mr. Stein, Thank you very much for your 4-Star review of our 20-Point Precision Tune-Up and Professional Cleaning of your central heating system. We always strive to provide all of our customers with 5-Star service at every meeting. It seems that we fell short of our mark when maintaining your heating system. Please accept our apology for not providing you with the full 30 minutes advance notice you requested. Your complete satisfaction is very important to us and we want to be sure your experience with KEIL is always a wonderful one. Thanks for providing us with a 4-Star rating and we look forward to serving you again in the future and providing you with the full half hour advanced notice you require. Thanks again!
