Very good at resolving our problem.

Mary from Novi, MI

Very responsive, resolved our air conditioner problem quickly, would highly recommend. Two guys who came to do the install of our new air conditioner were also very professional and thorough. Thanks!

Prompt and courteous service

Kerry from Novi, MI

Very pleased with Krane as always. Thank you to Daryl!

Nice new beautiful furnace

Stacy from Novi, MI

I’m very happy with your customer service. Having no heat is no fun! I’m glad to be your customer.

Above and beyond

Patrick from Novi, MI

I called Daryll Monday night. Within minutes he had walked me through several steps to determine my motor was broken on my furnace. He also utilized my furnace warranty(sweet). My furnace was repaired by daryll first thing Tuesday morning and now my family is once again enjoying the heat. Thank you daryll and the orange heating and cooling team for your great service.

Top notch service delivered with total customer focus.

Janine from Novi, MI

Great experience, 2-person team arrived on time, minimal disruption to the day, professional, and very neat - entire area was cleaned up as if no one had been there at all. Will recommend Krane to others!

Fantastic service

Barry from Novi, MI

Called on the morning they said they would, said it’s probably a capacitor before he got here (it was), and had my air conditioning running in 10 minutes.

New Furnace & AC

John from Novi, MI

Installation was completed without issue, on time, all of my questions were answered. The installers were friendly and informative. The job site was clean and all old equipment was removed.

Thermostat was not working. There was no heat. Temps were dropping 10/14/19 to freezing.

Adrienne from Novi, MI

Appointments were not available until 10/15/19. Courtney took my cell # so Darrell could call me. Darrell called and was so concerned about the temperature drop.He recommended getting an energizer battery. He also said to call him back if there was a problem installing the battery. I installed the batteries without a problem and called Darrell to thank him for his kindness and concern. Without Courtney and Darrell, Monday night could have been unbearable. Thank you Courtney and Darrell for your superb Customer Service. Adrienne Novi, MI.

New AC system

stacy from Novi, MI

My install went very smoothly. Adam came out as scheduled and installed a new Bryant AC. He kept me informed as to how the install was progressing and if I had any questions.

Problem timely resolved, service expertise obvious!

Rick from Novi, MI

My congrats to technician Daryl Thomas for his prompt, and precise technical sevice.

professional, excellent, and efficient team!

lynn from Novi, MI

The guys were great and very helpful. No complaints when we added a humidifier to the work order in the middle of the install. They were a pleasure to work with!

Quick Service!

Rebecca from Novi, MI

I called on a Tuesday at 11 a.m. and Krane's had a representative out to my house in a little over an hour to check out my furnace concern. Quick response.

Response from Krane Heating and Cooling:

Our team works very hard at making sure our customers get prompt service. It can get pretty chilly with no heat! We look forward to working with you in the future.

Timely Service

Paul from Novi, MI

The service was excellent - couldn't be better.

Tony from Novi, MI

Great seevice

Agish from Novi, MI