Very professional and courteous. Manny was polite and very knowledgeable, explained what was done very nicely, thank you Manny.
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Friendly, polite. Job was done quickly. Great service
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Techs presented themselves in a professional manner, kept management update and explained everything completely.
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Erik was awesome, knowledgeable, and thorough. Couldn't have asked for a better experience.
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Erik was great and efficient with his service look forward to using them again!
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Eric just gave my HEATER its annual inspection. Great checkup. Thanks Erick. Awesome job.
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Thank you Mega Care Solutions for always putting your customers first! We had a wonderful experience with our service, and your technicians are first class.
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Honest, knowledgeable and efficient will definitely share my experience.
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The technician showed up on time, was adventive to his job, was great with his customer communication and service.
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Hands down the best HVAC company in Odessa and surrounding area. I like that the technicians call/text before arriving and Brenda schedules service as soon as possible. Manny has been my technician on past occasions. He is so knowledgeable, thorough, takes great pride in his work and is always friendly and polite. He doesn’t leave until he checks that he has done everything needed and has answered all my questions. Thank you, Manny. I will continue to call Mega Solutions in the future if needed. Highly recommend.
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Estimate for duct cleaning was presented and customer will think about it
Inducer motor slightly over amping & amp draw is inconsistent. Recommend replacing Inducer motor has been replaced & system is heating properly again. No issues to report.
Emailed repairs to Vilma and she will approve when they have the money Heater maintenance completed Dirty evaporator coil recommend cleaning in place install Ss2 float switch in coil Install draft hood on inducer motor temporarily taped to prevent carbon monoxide in the attic and in home Recommend installing surge protector for furnace since circuit board was replaced in the past Recommended to re do primary drain Elder woman lives alone will give senior discount
Completed both heating tune ups. Blower wheel on older system was dirty. Recommended cleaning along with surge protectors for both systems. Everything checked out good to go with no other issues to report. Didn’t want to participate in yard sign promotion. Filled comfort survey.
Completed heating tune up, everything checked out good to go with no issues to report. Sent 2 options for a surge protector & uv light. She wasn’t interested right now due to holidays. Collected payment for membership & filter. Placed yard sign & comfort survey filled previously.
Email receipt to leland@tegrity-contractors.com Contact harmony to see if they want service done Jose Romero 9155882456 Tripped breaker caused c building section to have power loss Reset breaker and tested 8 units every unit is operational
Heating tune up completed recommend a blower wheel cleaning and replacement of igniter did not put up yard sign rental home
**** THIS APPLICATION IS FOR A FOAM INSULATED HOME ONLY **** 1- TRANE 2 TON 14.3 SEER 2 HEAT PUMP SPLIT SYSTEM WITH 8 KW AUXILIARY HEAT; PRO1 PROGRAMMABLE THERMOSTAT; COMPLETE NEW DUCT SYSTEM; PLATFORM WITH WALKWAY; CONDENSATE DRAIN LINES AND FRESH AIR SUPPLY FAN AND DUCT WITH ROOF VENT FLASHING FINISH OUT ELECTRICAL BY ADDING DISCONNECT WITH GFCI RECEPTACLE & 3/4" WHIP TO OUTDOOR HEAT PUMP UNIT; SERVICE LIGHT ABOVE INDOOR AIR HANDLER IN ATTIC AND 120 VOLT RECEPTACLE FOR FRESH AIR VENTILATOR
Roll out switch stake on was broken off, not allowing heating sequence to complete. Blower motor & inducer motor capacitors are both below 10% mark. Needs to be replaced. Replaced rollout switch, blower motor capacitor, & inducer motor capacitor. Unit is running properly again. No other issues to report.
Completed heating tune up. Inducer motor amp draw was inconsistent & slightly over amping, recommend replacing. Will get an estimate sent once I get pricing from supply house. Currently out of stock. Other than that everything checked out good to go with no other issues to report. No yard sign or comfort survey.
Heating tune up completed flame sensor was dirty and presented estimate for taking gas pipe all the way out of the furnace with a new shut off valve Currently has gas flex going inside furnace which is a potential gas leak Customer stated they would want to do these repair next fall
Completed inspection, heat exchanger looked good. No carbon monoxide detected from wall furnace. Everything checked out good to go with no issues to report. Placed yard sign, filled comfort survey.
Didn’t hear any difference in sound, but she mentioned it was sounding like it was going into overdrive after running fine after a couple minutes. Remembered we wired in a jumper between w1 & w2, so I removed it & didn’t notice a difference as well. Mentioned to her if the loud sound were to happen again to call us again once it’s happening so we could catch it while it’s active. Other than that no issues to report.