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Eric just gave my HEATER its annual inspection. Great checkup. Thanks Erick. Awesome job.
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Thank you Mega Care Solutions for always putting your customers first! We had a wonderful experience with our service, and your technicians are first class.
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Honest, knowledgeable and efficient will definitely share my experience.
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The technician showed up on time, was adventive to his job, was great with his customer communication and service.
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Hands down the best HVAC company in Odessa and surrounding area. I like that the technicians call/text before arriving and Brenda schedules service as soon as possible. Manny has been my technician on past occasions. He is so knowledgeable, thorough, takes great pride in his work and is always friendly and polite. He doesn’t leave until he checks that he has done everything needed and has answered all my questions. Thank you, Manny. I will continue to call Mega Solutions in the future if needed. Highly recommend.
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I am a 30+ year customer of Mega Solutions. When my 12 y/o HVAC roof mount package unit died Oct 2, I knew I would be in trusted hands throughout the process of choosing the best unit to fit my needs. All was assessed & considered without having to make a rushed decision. The Mega Solutions team from office staff to field technicians went above & beyond to accommodate my scheduling preferences & assist me in little disruption to my routine. Due to my health & physical limitations, my expressed concerns were listened to & resolved. I & my aging dog were able to remain in my handicap accessible home. Mega set up a no charge loaner for my bedroom (87 degrees @8pm). Toby, Manny, & Mark arrived @6:30 am the next day to install 2 window units Toby picked up for me to cool the great room. How fortunate & blessed by to have professionals who provide expertise, excellent service & caring hearts.
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The service was great. Erik was very friendly and answered all question I had.
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Erik did a great job for us! Super efficient and nice personality!
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Mega Care came out the same day we called and got our A/C unit working really fast!
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Transformer was burnt & air handler had a 20amp fuse in place of 3amp. Replaced both with customers approval. Turned system on & noticed 1 wire for the second set of heat strips was left out. Wired it back in & began checking heat. The contactor that was originally wired in began smoking at the 24v coil. The other contactor that I wired in was working just fine. Replaced contactor that began smoking & both heat strips began working just fine. System is heating properly again. No other issues to report.
Completed heating tune up, blower wheel was a little dirty, sent estimate for cleaning. Besides that everything checked out good to go with no other issues to report. Placed yard sign & filled comfort survey.
Removed duct seal from filter slide so owner would be able to slide off cover to replace filters. Said he would get filters himself. Other than that no issues to report.
Completed heating tune up, everything checked out good to go with no issues to report. Placed yard sign & filled comfort survey.
Checked 5 amp fuse & it was good. Put panels back on & tested cooling & it came on normally along with heating. Mentioned to son to just call us back if it happened again but there wasn’t any issues to diagnose.
Completed heating tune up. Blower motor capacitor (15mfd) was below 10% mark, recommended replacement & she approved. Other than that everything checked out good to go with no other issues to report. Placed yard sign & filled comfort survey.
Duct cleaning to remove dust, dirt, debris, and other contaminants from the ductwork. Application of a disinfectant to eliminate mold, bacteria, viruses, and other harmful microorganisms that may be present within the ducts. Cleaning of air vents and registers to prevent the recontamination of the ducts.
Flame sensor was dirty, cleaned it up & unit stayed on after that. Noticed there was dark oil-like stains on casing by condenser coil. Just something to keep an eye on for spring. No other issues to report.
Circuit board was bad from manufacturer. Replaced it with new one under warranty & system began cooling/heating properly again. No other issues to report.
Completed heating tune up, everything checked out good to go with no issues to report. Placed yard sign & filled comfort survey.
Heating tune up completed and sent quote for gas pipe routed out of furnace, has flex going into the furnace Also sent quote for blower wheel cleaning Heat is operational Replaced blower motor 15mfd cap Yard sign installed in front yard Asked for 5 star review
Completed heating tune up. Noticed the heat exchanger is starting to rust. Didn’t find any cracks but it’s something to keep an eye on for further tune ups. Other than that heating was working just fine. No other issues to report. Placed yard sign & filled comfort survey.
Inspected heating and flame sensor needed to be replaced was not reading continuity as it should Replaced and heater is now operational
Gave estimate for duct cleaning & duct cleaning including blower wheel cleaning. Mentioned to her that the coil & blower weren’t bad at all but she would like estimates for both just duct cleaning & duct cleaning with blower wheel included as well just to think about it. No issues to report.
Completed heating tune up, everything checked out good to go with no issues to report. Didn’t want to participate in yard sign promotion. Filled comfort survey.