Erik did a great job for us! Super efficient and nice personality!
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Mega Care came out the same day we called and got our A/C unit working really fast!
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Great response time and tech was very knowledgeable and courteous.
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The tech came at the appointed time and checked my unit out thoroughly!
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Eric did a great job. He knows his business very well and is very pleasant to work with. Thanks MEGA.
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I have to say that Toby got back to me quickly this morning; Tuesday, from my texting asking for help Monday Night after Bible Study. I came home to a hot house with the AC blowing hot air. Many friends texted giving me instructions; turn off AC to melt the frost and ice. Worked. Next morning, I had cool air. Still wanted to keep my appointment with Mega Care; Joshua. Joshua was thorough, and efficient. He checked the coils in the attic, cleaned out the outside condenser and added freon, and replaced a part on the outside condenser. Totally impressed. He took the time to explain everything well. I understood everything. Will definitely be calling back for annual service. Thanks Toby. You and your people are awesome!!! God given. God bless you all.
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Helped me understand the problem and what needs to be done to fix it. Definitely would recommend to family and friends
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Completed heating tune up, noticed it only had a little over 2.5 tons of return air for a 5 ton, would need to add more return. Besides that everything checked out good to go with no issues to report. Will give information to Toby on duct cleaning estimate due to old dampers in the supply grills. Placed yard sign & filled comfort survey.
Gave estimate for duct cleaning with 25% discount included in pricing. No issues to report.
Completed heating tune up for both systems. Everything checked out good to go with no issues to report. Didn’t want to participate in yard sign promotion, comfort survey was already completed from previous calls.
Completed heating tune up, everything checked out good to go with no issues to report. Filled comfort survey.
Maintenance completed on two units for heating Cleared drain for Lennox unit Stopped up drain cause water damage on heater but still operational
Completed heating maintenance for 3 systems. All systems were operating properly. Only recommendation would be to change filters more often due to dirtiness & can eventually cause systems to freeze, besides that everything checked out good to go. No issues to report. Updated filter count (4) 20x20x1.
Requested 25 dollars off Signed up for membership and changed capacitor Contactor will need to be changed sometime soon, homeowner is aware. A lot of mold and dirt build up in blower section, recommended customer to get blower cleaning and coil cleaning, customer will schedule in different times to get services done due to price; will let office know when they’re ready to get services performed
Completed heating tune up, everything checked out good to go with no issues to report. Did not want to participate in yard sign promotion. Filled comfort survey.
Condensate pump reservoir tank was pretty dirty causing float switch to stay engaged. Cleaned out the tank & tested pump out by filling with water again & it would pump the water in the tank & shut off. No other issues to report. Signed up for monthly membership, placed yard sign & filled comfort survey.
Blower motor is overamping & shutting off. Needs to be replaced. Blower motor was replaced, system is functioning properly again. No issues to report. Placed yard sign & filled comfort survey.
Completed heating tune ups for both systems. Noticed downstairs unit was a little short on return, mentioned it to Mrs Speer. She said eventually they would get that system replaced & we could do that once that time comes. They also got their security system updated & swapped out thermostats. On the upstairs unit the thermostat didn’t have e-heat setting. Brought it up to her & she said she would call vivint to correct it. Besides that everything checked out good to go with no issues to report. Placed yard sign & filled comfort survey.
Blower motor was over amping, over heating & shutting off. Needs to be replaced. Homeowner mentioned they will get with their home warranty company to see if they will take care of it & if not they’d give us a call. No other issues to report.
Completed heating tune up, gave an estimate for a blower wheel cleaning due to dirtiness. Homeowner also stated that their system began freezing yesterday & today. Checked pressures/temperatures after completing heating tune up & everything checked out fine, cause of freezing was a dirty filter. Replaced it with a 2” filter. Recommended keeping up with filter changes to prevent it from happening again. No other issues to report. Placed yard sign & filled out comfort survey.
Shorted compressor Installed 2 surge protectors