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Very professional and courteous. Manny was polite and very knowledgeable, explained what was done very nicely, thank you Manny.
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Friendly, polite. Job was done quickly. Great service
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Techs presented themselves in a professional manner, kept management update and explained everything completely.
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Erik was awesome, knowledgeable, and thorough. Couldn't have asked for a better experience.
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Erik was great and efficient with his service look forward to using them again!
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Eric just gave my HEATER its annual inspection. Great checkup. Thanks Erick. Awesome job.
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Thank you Mega Care Solutions for always putting your customers first! We had a wonderful experience with our service, and your technicians are first class.
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System was cutting power after a couple seconds of running heating due to clogged coil unable to flow air & causing high limit switch to trip. Unable to get them heating because of condition of evaporator coil. Would like an estimate for a complete new system, including condenser, furnace, & evaporator coil. Sent Toby all information needed for estimate. No other issues to report.
Blower wheel was dirty, recommended pulling & cleaning. Blower wheel was pulled & cleaned & reinstalled. No issues to report.
Unit was on a soft lock out possibly due to a power outage. Reset system & it began heating properly again. No other issues to report.
Gift shop unit was on a soft lock out due to filter falling apart inside reset unit and tested heat Temp was 65 degrees and got it to reach 74 degrees within 15 minutes Unit is operational Bill out
High limit switch kept tripping due to dirty filters. Left filters out & tested heating again & unit stayed on. Filters need to be replaced as soon as possible, customer didn’t have any. Everything else checked out good. No other issues to report.
Spoke to Chris Wray and he canceled said unit is working properly reached 72 degrees desired temp
Drain was stopped up due to frozen main line causing water to back up to the coil. Cut into the primary line & vacuumed out excess water & purged with nitrogen. Added a 3/4” pvc tee & stack to have a way to clean it out if it were to happen again. Tested drain line & it wasn’t accumulating water anymore. No other issues to report.
Door switch was not sitting all the way down due to bad placecent of door Bypassed and unit is functioning as it should reaching temp
Instal draft hood on inducer motor causing to read carbon monoxide in attic and service side of the furnace clean evaporator coil in place, dirty coil causing high limit to trip and furnace is turning on and off Noticed there is a circuit board that was replaced and will recommend a surge protector for the furnace Evaporator coil and drain pan does not have float switch to prevent water damage in ceiling Will strongly advise to re install drain due to bad serviceability
Thermostat is bad, needs to be replaced. Replaced thermostat & system began operating properly again. No other issues to report. Placed yard signed & filled comfort survey. Signed up for membership.
Fan motor is out causing compressor to overheat & shut itself off. Motor needs to be replaced. Fan motor was replaced & system is heating properly again. No other issues to report. Signed up for membership.
Furnace was on a soft lock out due to a possible power surge. Cycled power on & off & system began heating again. Checked everything once system was heating & everything checked out good to go with no other issues to report.
Undersized unit. 2400 sq ft trailer home on 10kw heater not enough to heat home, customer will contact company that installed airhandler to install a 20 kw heater this home is 3months old still under other companys warranty
Email invoice to Donny@dsi-tx.com Flame sensor was broken and needed to be replaced Tested heat and everything is operational